External TURN server for Talk using Eturnal?

ℹ️ Support
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1

Nextcloud version: Nextcloud Hub 6 (27.1.5)
Operating system and version: Debian 12
Apache or nginx version: Not installed
PHP version: Unsure, using latest Nextcloud AIO

The issue you are facing:

I’m trying to set up an external TURN server using Talk.

In Talk settings, I have enabled

turn.mydomain:443 (UDP and TCP, TURN and TURNS)

I have set up an Eturnal server with the following config:

# eturnal STUN/TURN server configuration file.
#
# This file is written in YAML. The YAML format is indentation-sensitive, please
# MAKE SURE YOU INDENT CORRECTLY.
#
# See: https://eturnal.net/documentation/#Global_Configuration

eturnal:

  ## Shared secret for deriving temporary TURN credentials (default: $RANDOM):
  secret: "longsecrethere"

  ## The server's public IPv4 address (default: autodetected):
  relay_ipv4_addr: "1.2.3.4"
  ## The server's public IPv6 address (optional):
  #relay_ipv6_addr: "2001:db8::4"

  listen:
    -
      ip: "::"
      port: 3478
      transport: udp
      enable_turn: true
    -
      ip: "::"
      port: 3478
      transport: tcp
      enable_turn: true
    -
      ip: "::"
      port: 80
      transport: udp
      enable_turn: true
    -
      ip: "::"
      port: 80
      transport: tcp
      enable_turn: true
    -
      ip: "::"
      port: 443
      transport: auto
      enable_turn: true

  ## TLS certificate/key files (must be readable by 'eturnal' user!):
  tls_crt_file: /etc/eturnal/tls/turn.cert
  tls_key_file: /etc/eturnal/tls/turn.key

  ## UDP relay port range (usually, several ports per A/V call are required):
  relay_min_port: 49152     # This is the default.
  relay_max_port: 65535     # This is the default.

  ## Reject TURN relaying to the following addresses/networks:
  blacklist_peers:
    - recommended          # Expands to various addresses/networks recommended to be blocked. This is the default.
    - "127.0.0.0/8"        # IPv4 loopback.
    - "::1"                # IPv6 loopback.

  ## If 'true', close established calls on expiry of temporary TURN credentials:
  strict_expiry: false      # This is the default.

  ## Logging configuration:
  log_level: info           # critical | error | warning | notice | info | debug
  log_rotate_size: 10485760 # 10 MiB (default: unlimited, i.e., no rotation).
  log_rotate_count: 10      # Keep 10 rotated log files.
  log_dir: /var/log/eturnal/
  #log_dir: stdout          # Enable for logging to the terminal/journal.

  ## See: https://eturnal.net/documentation/#Module_Configuration
  modules:
    mod_log_stun: {}        # Log STUN queries (in addition to TURN sessions).
    #mod_stats_influx: {}   # Log STUN/TURN events into InfluxDB.
    #mod_stats_prometheus:  # Expose STUN/TURN and VM metrics to Prometheus.
    #  ip: any              # This is the default: Listen on all interfaces.
    #  port: 8081           # This is the default.
    #  tls: false           # This is the default.
    #  vm_metrics: true     # This is the default.

I have enabled no firewall.

When trying to call on Talk after this setup, I get the following in the Eturnal logs:

cat /var/log/eturnal/eturnal.log | tail -n 200

2024-03-02 16:11:40.349734+00:00 [info] Responding to STUN request [UDP, session grpjsx4ie1pe, anonymous, client 146.70.132.148:58929]
2024-03-02 16:11:40.392395+00:00 [info] Responding to STUN request [UDP, session y90la6xqc6mb, anonymous, client 146.70.132.148:38195]
2024-03-02 16:11:40.410899+00:00 [info] Responding to STUN request [UDP, session s6806dn4oo6i, anonymous, client 146.70.132.148:38195]
2024-03-02 16:11:40.450578+00:00 [info] Responding to STUN request [UDP, session w48g1yei9tsl, anonymous, client 146.70.132.148:56114]
2024-03-02 16:11:40.471861+00:00 [info] Responding to STUN request [UDP, session tzeo8rslhavu, anonymous, client 146.70.132.148:56114]
2024-03-02 16:11:40.569954+00:00 [info] Responding to STUN request [UDP, session 2wsuxihg9avd, anonymous, client 146.70.132.148:57961]
2024-03-02 16:11:40.591796+00:00 [info] Responding to STUN request [UDP, session p3vb2xqsxsee, anonymous, client 146.70.132.148:57961]
2024-03-02 16:11:47.079398+00:00 [info] Responding to STUN request [UDP, session irfc914m7deu, anonymous, client 31.94.16.12:45822]
2024-03-02 16:11:49.410742+00:00 [info] Responding to STUN request [UDP, session fd5rvoqr3ggm, anonymous, client 31.94.16.12:44716]
2024-03-02 16:11:49.412604+00:00 [info] Responding to STUN request [UDP, session 1q07h8cb3fjp, anonymous, client 31.94.16.12:12932]
2024-03-02 16:11:49.413481+00:00 [info] Responding to STUN request [UDP, session e85nvseq9khh, anonymous, client 31.94.16.12:48899]
2024-03-02 16:11:49.413585+00:00 [info] Responding to STUN request [UDP, session q9jxv7qhsfw4, anonymous, client 31.94.16.12:19716]
2024-03-02 16:11:49.413673+00:00 [info] Responding to STUN request [UDP, session h7wvs6e1l85r, anonymous, client 31.94.16.12:19716]
2024-03-02 16:11:49.413759+00:00 [info] Responding to STUN request [UDP, session j3xm4afbk88i, anonymous, client 31.94.16.12:9861]
2024-03-02 16:11:49.413814+00:00 [info] Responding to STUN request [UDP, session cd0si0jub8d6, anonymous, client 31.94.16.12:44716]
2024-03-02 16:11:49.413870+00:00 [info] Responding to STUN request [UDP, session nkyjnp5mphf1, anonymous, client 31.94.16.12:45822]
2024-03-02 16:11:49.526681+00:00 [info] Accepting connection: 31.94.16.12:55297 -> 1.2.3.4:443 [TCP|TLS, session opq1jkbfmfmu]
2024-03-02 16:11:49.548343+00:00 [info] Accepting connection: 31.94.16.12:39963 -> 1.2.3.4:443 [TCP|TLS, session btxx2i6wwl47]
2024-03-02 16:11:49.548715+00:00 [info] Accepting connection: 31.94.16.12:47349 -> 1.2.3.4:443 [TCP|TLS, session aiyekquyv6nf]
2024-03-02 16:11:49.598344+00:00 [info] Connection reset by peer [TCP, session btxx2i6wwl47, anonymous, client 31.94.16.12:39963]
2024-03-02 16:11:49.607830+00:00 [info] Accepting connection: 31.94.16.12:44149 -> 1.2.3.4:443 [TCP|TLS, session 377qixt46yy1]
2024-03-02 16:11:49.607958+00:00 [info] Cannot determine transport protocol: closed
2024-03-02 16:11:49.608038+00:00 [info] Connection reset by peer [TCP, session 377qixt46yy1, anonymous, client 31.94.16.12:44149]
2024-03-02 16:11:49.608208+00:00 [info] Accepting connection: 31.94.16.12:38087 -> 1.2.3.4:443 [TCP|TLS, session 7x4cqaxihz4d]
2024-03-02 16:11:49.608583+00:00 [info] Accepting connection: 31.94.16.12:45173 -> 1.2.3.4:443 [TCP|TLS, session a6ca92xr25f2]
2024-03-02 16:11:49.609025+00:00 [info] Connection reset by peer [TLS, session 7x4cqaxihz4d, anonymous, client 31.94.16.12:38087]
2024-03-02 16:11:49.609252+00:00 [info] Connection reset by peer [TLS, session a6ca92xr25f2, anonymous, client 31.94.16.12:45173]
2024-03-02 16:11:49.609307+00:00 [info] Accepting connection: 31.94.16.12:48661 -> 1.2.3.4:443 [TCP|TLS, session ox4tad7n7o96]
2024-03-02 16:11:49.609653+00:00 [info] Accepting connection: 31.94.16.12:46533 -> 1.2.3.4:443 [TCP|TLS, session 7xnp8s81t5cg]
2024-03-02 16:11:49.610168+00:00 [info] Accepting connection: 31.94.16.12:37223 -> 1.2.3.4:443 [TCP|TLS, session 08uh4tghskjs]
2024-03-02 16:11:49.610274+00:00 [info] Connection reset by peer [TLS, session 7xnp8s81t5cg, anonymous, client 31.94.16.12:46533]
2024-03-02 16:11:49.610841+00:00 [info] Connection reset by peer [TLS, session 08uh4tghskjs, anonymous, client 31.94.16.12:37223]
2024-03-02 16:11:49.621992+00:00 [info] Accepting connection: 31.94.16.12:38177 -> 1.2.3.4:443 [TCP|TLS, session i18qkkolo37x]
2024-03-02 16:11:49.622534+00:00 [info] Connection failure: SSL_do_handshake failed: error:0A000418:SSL routines::tlsv1 alert unknown ca [TLS, session opq1jkbfmfmu, anonymous, client 31.94.16.12:55297
]
2024-03-02 16:11:49.622690+00:00 [info] Accepting connection: 31.94.16.12:44873 -> 1.2.3.4:443 [TCP|TLS, session ubcpus61ja5r]
2024-03-02 16:11:49.622944+00:00 [info] Accepting connection: 31.94.16.12:37959 -> 1.2.3.4:443 [TCP|TLS, session m19younw77f8]
2024-03-02 16:11:51.966660+00:00 [info] Connection failure: SSL_do_handshake failed: error:0A000418:SSL routines::tlsv1 alert unknown ca [TLS, session ox4tad7n7o96, anonymous, client 31.94.16.12:48661
]
2024-03-02 16:11:51.966941+00:00 [info] Accepting connection: 31.94.16.12:48471 -> 1.2.3.4:443 [TCP|TLS, session l5gw12cx7b69]
2024-03-02 16:11:52.008866+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177]
2024-03-02 16:11:52.009270+00:00 [notice] Creating TURN allocation (lifetime: 600 seconds) [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177, relay 1.2.3.4:6
5131]
2024-03-02 16:11:57.614001+00:00 [info] Responding to STUN request [UDP, session r7ve9njcwf55, anonymous, client 146.70.132.148:50915]
2024-03-02 16:11:57.634235+00:00 [info] Responding to STUN request [UDP, session nbwv2onqon3e, anonymous, client 146.70.132.148:50915]
2024-03-02 16:11:57.673287+00:00 [info] Responding to STUN request [UDP, session 8t4mkg4ih7ol, anonymous, client 146.70.132.148:48786]
2024-03-02 16:11:57.693829+00:00 [info] Responding to STUN request [UDP, session b64ydsumr79j, anonymous, client 146.70.132.148:48786]
2024-03-02 16:11:57.794346+00:00 [info] Responding to STUN request [UDP, session i7tsyceh3892, anonymous, client 146.70.132.148:55580]
2024-03-02 16:11:57.815765+00:00 [info] Responding to STUN request [UDP, session ulhew2fqf7d1, anonymous, client 146.70.132.148:55580]
2024-03-02 16:11:59.521723+00:00 [info] Responding to STUN request [UDP, session fip4gstrwjnp, anonymous, client 31.94.16.12:12932]
2024-03-02 16:11:59.601014+00:00 [info] Responding to STUN request [UDP, session 4dw2ce2xcc7g, anonymous, client 31.94.16.12:45822]
2024-03-02 16:12:05.554105+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177]
2024-03-02 16:12:05.554276+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177]
2024-03-02 16:12:05.554316+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177]
2024-03-02 16:12:05.554351+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177]
2024-03-02 16:12:05.554490+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177]
2024-03-02 16:12:05.554540+00:00 [info] Connection reset by peer [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177]
2024-03-02 16:12:05.555109+00:00 [info] Deleting TURN allocation [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12:38177, relay 1.2.3.4:65131]
2024-03-02 16:12:05.555177+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 13 seconds [TCP, session i18qkkolo37x, user 1709482302:v+GQahrXO/Itp02V, client 31.94.16.12
:38177, relay 1.2.3.4:65131]
2024-03-02 16:12:05.623571+00:00 [info] Connection reset by peer [TCP, session ubcpus61ja5r, anonymous, client 31.94.16.12:44873]
2024-03-02 16:12:06.793856+00:00 [info] Responding to STUN request [UDP, session 7w5tzmswdf8i, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.794262+00:00 [info] Responding to STUN request [UDP, session 2sp6p2sca1no, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.794396+00:00 [info] Responding to STUN request [UDP, session nal3ff36r6mr, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.794500+00:00 [info] Responding to STUN request [UDP, session og2urfuxu0lo, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.794572+00:00 [info] Responding to STUN request [UDP, session c6w0lnvpslb7, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.794679+00:00 [info] Responding to STUN request [UDP, session 2jfq3f1jty7t, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.794762+00:00 [info] Responding to STUN request [UDP, session vpw12zpujta1, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.794868+00:00 [info] Responding to STUN request [UDP, session enjasypfzmok, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.795028+00:00 [info] Responding to STUN request [UDP, session 1112mcgvrnen, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.794818+00:00 [info] Responding to STUN request [UDP, session iaevs1l01gef, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.795121+00:00 [info] Responding to STUN request [UDP, session sref4sasq5o0, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.795202+00:00 [info] Responding to STUN request [UDP, session 397t3jgqfwek, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.795365+00:00 [info] Responding to STUN request [UDP, session ajm4ydox88xz, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.795421+00:00 [info] Responding to STUN request [UDP, session dh00pz7irrx4, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.795473+00:00 [info] Responding to STUN request [UDP, session gswit9loow9k, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.795558+00:00 [info] Responding to STUN request [UDP, session sookq2scubkp, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.795710+00:00 [info] Responding to STUN request [UDP, session 7vup5e5wcc90, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.795860+00:00 [info] Responding to STUN request [UDP, session 878jhrwyq62v, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.796238+00:00 [info] Responding to STUN request [UDP, session 2mx13bpkyxfm, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.797185+00:00 [info] Responding to STUN request [UDP, session 8rw9h9psrzmj, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.797469+00:00 [info] Responding to STUN request [UDP, session 2nqlbfujlkm6, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.797712+00:00 [info] Responding to STUN request [UDP, session 3yp8bh0louw4, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.797951+00:00 [info] Responding to STUN request [UDP, session npr314c0erpd, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.798194+00:00 [info] Responding to STUN request [UDP, session qn5swunwbefq, anonymous, client 146.70.134.79:49081]
2024-03-02 16:12:06.798427+00:00 [info] Responding to STUN request [UDP, session wkls1j05io7v, anonymous, client 146.70.134.79:41095]
2024-03-02 16:12:06.798774+00:00 [info] Responding to STUN request [UDP, session ruzuijqwlo2s, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.798940+00:00 [info] Responding to STUN request [UDP, session 8niruki3zpgj, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:06.799066+00:00 [info] Responding to STUN request [UDP, session wfqsghtkjj5e, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:07.097354+00:00 [info] Responding to STUN request [UDP, session 5z2x9lji7yne, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:07.097683+00:00 [info] Responding to STUN request [UDP, session wxjt6kxf4kzb, anonymous, client 146.70.134.79:38911]
2024-03-02 16:12:20.167428+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session rtyp5bi2vtyg, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:44055]
2024-03-02 16:12:20.167588+00:00 [info] Client requested closing the TURN session [TCP, session rtyp5bi2vtyg, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:44055, relay 1.2.3.4:60700]
2024-03-02 16:12:20.167606+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session xcppu9ohsj9w, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45111]
2024-03-02 16:12:20.167748+00:00 [info] Deleting TURN allocation [TCP, session rtyp5bi2vtyg, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:44055, relay 1.2.3.4:60700]
2024-03-02 16:12:20.167811+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session 5qzhko32871b, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39721]
2024-03-02 16:12:20.167794+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TCP, session rtyp5bi2vtyg, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:44055, relay 1.2.3.4:60700]
2024-03-02 16:12:20.167887+00:00 [info] Client requested closing the TURN session [TLS, session xcppu9ohsj9w, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45111, relay 1.2.3.4:51329]
2024-03-02 16:12:20.168053+00:00 [info] Deleting TURN allocation [TLS, session xcppu9ohsj9w, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45111, relay 1.2.3.4:51329]
2024-03-02 16:12:20.168092+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session xcppu9ohsj9w, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:45111, relay 1.2.3.4:51329]
2024-03-02 16:12:20.168092+00:00 [info] Client requested closing the TURN session [TLS, session 5qzhko32871b, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39721, relay 1.2.3.4:55551]
2024-03-02 16:12:20.168243+00:00 [info] Deleting TURN allocation [TLS, session 5qzhko32871b, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39721, relay 1.2.3.4:55551]
2024-03-02 16:12:20.168312+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session 5qzhko32871b, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:39721, relay 1.2.3.4:55551]
2024-03-02 16:12:20.169282+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session mw5hf7vs4f1s, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:33373]
2024-03-02 16:12:20.169436+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session if7l5dcywhxa, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:43659]
2024-03-02 16:12:20.169430+00:00 [info] Client requested closing the TURN session [TLS, session mw5hf7vs4f1s, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:33373, relay 1.2.3.4:49909]
2024-03-02 16:12:20.169546+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session qpzzom6a9tsu, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39909]
2024-03-02 16:12:20.169592+00:00 [info] Client requested closing the TURN session [TCP, session if7l5dcywhxa, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:43659, relay 1.2.3.4:60478]
2024-03-02 16:12:20.169627+00:00 [info] Deleting TURN allocation [TLS, session mw5hf7vs4f1s, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:33373, relay 1.2.3.4:49909]
2024-03-02 16:12:20.169685+00:00 [info] Deleting TURN allocation [TCP, session if7l5dcywhxa, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:43659, relay 1.2.3.4:60478]
2024-03-02 16:12:20.169677+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 40 seconds [TLS, session mw5hf7vs4f1s, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:33373, relay 1.2.3.4:49909]
2024-03-02 16:12:20.169801+00:00 [info] Client requested closing the TURN session [TCP, session qpzzom6a9tsu, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39909, relay 1.2.3.4:56284]
2024-03-02 16:12:20.169727+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 40 seconds [TCP, session if7l5dcywhxa, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:43659, relay 1.2.3.4:60478]
2024-03-02 16:12:20.169883+00:00 [info] Deleting TURN allocation [TCP, session qpzzom6a9tsu, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39909, relay 1.2.3.4:56284]
2024-03-02 16:12:20.169922+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TCP, session qpzzom6a9tsu, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:39909, relay 1.2.3.4:56284]
2024-03-02 16:12:20.170358+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session bxuhi3z9sgop, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:46003]
2024-03-02 16:12:20.170421+00:00 [info] Client requested closing the TURN session [TLS, session bxuhi3z9sgop, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:46003, relay 1.2.3.4:65158]
2024-03-02 16:12:20.170515+00:00 [info] Deleting TURN allocation [TLS, session bxuhi3z9sgop, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:46003, relay 1.2.3.4:65158]
2024-03-02 16:12:20.170556+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session bxuhi3z9sgop, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:46003, relay 1.2.3.4:65158]
2024-03-02 16:12:20.170830+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session c27mjyfqigm4, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:38897]
2024-03-02 16:12:20.170937+00:00 [info] Client requested closing the TURN session [TLS, session c27mjyfqigm4, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:38897, relay 1.2.3.4:49559]
2024-03-02 16:12:20.171044+00:00 [info] Deleting TURN allocation [TLS, session c27mjyfqigm4, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:38897, relay 1.2.3.4:49559]
2024-03-02 16:12:20.171090+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session c27mjyfqigm4, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:38897, relay 1.2.3.4:49559]
2024-03-02 16:12:20.201663+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session 1ew3xqppg1b9, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40333]
2024-03-02 16:12:20.201766+00:00 [info] Connection reset by peer [TCP, session 1ew3xqppg1b9, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40333]
2024-03-02 16:12:20.201692+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session czfjdv0mxkpy, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40961]
2024-03-02 16:12:20.201845+00:00 [info] Connection reset by peer [TLS, session czfjdv0mxkpy, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40961]
2024-03-02 16:12:20.201899+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session d72layvha7n2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:35229]
2024-03-02 16:12:20.201932+00:00 [info] Connection reset by peer [TLS, session d72layvha7n2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:35229]
2024-03-02 16:12:20.201955+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session cw0ufqg9wovo, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41673]
2024-03-02 16:12:20.201966+00:00 [info] Client requested closing the TURN session [TCP, session 1ew3xqppg1b9, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40333, relay 1.2.3.4:60202]
2024-03-02 16:12:20.201990+00:00 [info] Connection reset by peer [TLS, session cw0ufqg9wovo, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41673]
2024-03-02 16:12:20.202048+00:00 [info] Deleting TURN allocation [TCP, session 1ew3xqppg1b9, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40333, relay 1.2.3.4:60202]
2024-03-02 16:12:20.202061+00:00 [info] Client requested closing the TURN session [TLS, session czfjdv0mxkpy, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40961, relay 1.2.3.4:54139]
2024-03-02 16:12:20.202106+00:00 [info] Cannot respond to client: Connection closed [TLS, session czfjdv0mxkpy, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40961, relay 1.2.3.4:54139
]
2024-03-02 16:12:20.202079+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TCP, session 1ew3xqppg1b9, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:40333, relay 1.2.3.4:60202]
2024-03-02 16:12:20.202203+00:00 [info] Deleting TURN allocation [TLS, session czfjdv0mxkpy, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:40961, relay 1.2.3.4:54139]
2024-03-02 16:12:20.202277+00:00 [info] Client requested closing the TURN session [TLS, session d72layvha7n2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:35229, relay 1.2.3.4:56647]
2024-03-02 16:12:20.202383+00:00 [info] Client requested closing the TURN session [TLS, session cw0ufqg9wovo, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41673, relay 1.2.3.4:59996]
2024-03-02 16:12:20.202452+00:00 [info] Cannot respond to client: Connection closed [TLS, session cw0ufqg9wovo, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41673, relay 1.2.3.4:59996
]
2024-03-02 16:12:20.202251+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session czfjdv0mxkpy, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:40961, relay 1.2.3.4:54139]
2024-03-02 16:12:20.202524+00:00 [info] Deleting TURN allocation [TLS, session cw0ufqg9wovo, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41673, relay 1.2.3.4:59996]
2024-03-02 16:12:20.202552+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session cw0ufqg9wovo, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:41673, relay 1.2.3.4:59996]
2024-03-02 16:12:20.202384+00:00 [info] Cannot respond to client: Connection closed [TLS, session d72layvha7n2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:35229, relay 1.2.3.4:56647
]
2024-03-02 16:12:20.202729+00:00 [info] Deleting TURN allocation [TLS, session d72layvha7n2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:35229, relay 1.2.3.4:56647]
2024-03-02 16:12:20.202749+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session d72layvha7n2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:35229, relay 1.2.3.4:56647]
2024-03-02 16:12:20.203530+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session rumffe7p7v9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41227]
2024-03-02 16:12:20.203580+00:00 [info] Connection reset by peer [TCP, session rumffe7p7v9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41227]
2024-03-02 16:12:20.203553+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session mjz9rw2rhl9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39457]
2024-03-02 16:12:20.203653+00:00 [info] Accepting long-term STUN/TURN authentication [TCP, session 7k2obe9djqu0, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:38349]
2024-03-02 16:12:20.203655+00:00 [info] Client requested closing the TURN session [TCP, session rumffe7p7v9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41227, relay 1.2.3.4:58211]
2024-03-02 16:12:20.203692+00:00 [info] Connection reset by peer [TCP, session 7k2obe9djqu0, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:38349]
2024-03-02 16:12:20.203777+00:00 [info] Deleting TURN allocation [TCP, session rumffe7p7v9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:41227, relay 1.2.3.4:58211]
2024-03-02 16:12:20.203794+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session x7hybn3aykmq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:34195]
2024-03-02 16:12:20.203849+00:00 [info] Connection reset by peer [TLS, session x7hybn3aykmq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:34195]
2024-03-02 16:12:20.203834+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session ogzrsfcbqxpq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39913]
2024-03-02 16:12:20.203840+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TCP, session rumffe7p7v9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:41227, relay 1.2.3.4:58211]
2024-03-02 16:12:20.203897+00:00 [info] Client requested closing the TURN session [TLS, session mjz9rw2rhl9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39457, relay 1.2.3.4:61587]
2024-03-02 16:12:20.203905+00:00 [info] Connection reset by peer [TLS, session ogzrsfcbqxpq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39913]
2024-03-02 16:12:20.203950+00:00 [info] Client requested closing the TURN session [TCP, session 7k2obe9djqu0, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:38349, relay 1.2.3.4:62960]
2024-03-02 16:12:20.203974+00:00 [info] Deleting TURN allocation [TLS, session mjz9rw2rhl9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39457, relay 1.2.3.4:61587]
2024-03-02 16:12:20.203997+00:00 [info] Connection reset by peer [TLS, session mjz9rw2rhl9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39457]
2024-03-02 16:12:20.204042+00:00 [info] Deleting TURN allocation [TCP, session 7k2obe9djqu0, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:38349, relay 1.2.3.4:62960]
2024-03-02 16:12:20.204095+00:00 [info] Accepting long-term STUN/TURN authentication [TLS, session bb5c604op9p2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45745]
2024-03-02 16:12:20.204135+00:00 [info] Connection reset by peer [TLS, session bb5c604op9p2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45745]
2024-03-02 16:12:20.204123+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TCP, session 7k2obe9djqu0, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:38349, relay 1.2.3.4:62960]
2024-03-02 16:12:20.204154+00:00 [info] Client requested closing the TURN session [TLS, session x7hybn3aykmq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:34195, relay 1.2.3.4:56544]
2024-03-02 16:12:20.204820+00:00 [info] Client requested closing the TURN session [TLS, session ogzrsfcbqxpq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39913, relay 1.2.3.4:59873]
2024-03-02 16:12:20.204003+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session mjz9rw2rhl9h, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:39457, relay 1.2.3.4:61587]
2024-03-02 16:12:20.204845+00:00 [info] Cannot respond to client: Connection closed [TLS, session x7hybn3aykmq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:34195, relay 1.2.3.4:56544
]
2024-03-02 16:12:20.204888+00:00 [info] Cannot respond to client: Connection closed [TLS, session ogzrsfcbqxpq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39913, relay 1.2.3.4:59873
]
2024-03-02 16:12:20.204940+00:00 [info] Deleting TURN allocation [TLS, session ogzrsfcbqxpq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:39913, relay 1.2.3.4:59873]
2024-03-02 16:12:20.204965+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 40 seconds [TLS, session ogzrsfcbqxpq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:39913, relay 1.2.3.4:59873]
2024-03-02 16:12:20.205026+00:00 [info] Client requested closing the TURN session [TLS, session bb5c604op9p2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45745, relay 1.2.3.4:65331]
2024-03-02 16:12:20.205072+00:00 [info] Cannot respond to client: Connection closed [TLS, session bb5c604op9p2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45745, relay 1.2.3.4:65331
]
2024-03-02 16:12:20.205102+00:00 [info] Deleting TURN allocation [TLS, session bb5c604op9p2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:45745, relay 1.2.3.4:65331]
2024-03-02 16:12:20.205123+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 41 seconds [TLS, session bb5c604op9p2, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:45745, relay 1.2.3.4:65331]
2024-03-02 16:12:20.204901+00:00 [info] Deleting TURN allocation [TLS, session x7hybn3aykmq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.148:34195, relay 1.2.3.4:56544]
2024-03-02 16:12:20.205349+00:00 [notice] Relayed 0 KiB (in 0 B / 0 packets, out 0 B / 0 packets), duration: 40 seconds [TLS, session x7hybn3aykmq, user 1709482291:F7Rt9rIdJYqhEydo, client 146.70.132.
148:34195, relay 1.2.3.4:56544]
2024-03-02 16:12:49.607566+00:00 [info] Connection timed out [TLS, session aiyekquyv6nf, anonymous, client 31.94.16.12:47349]
2024-03-02 16:12:49.623550+00:00 [info] Connection timed out [TLS, session m19younw77f8, anonymous, client 31.94.16.12:37959]
2024-03-02 16:12:51.967602+00:00 [info] Cannot determine transport protocol: timeout
2024-03-02 16:12:51.968145+00:00 [info] Accepting connection: 31.94.16.12:47199 -> 1.2.3.4:443 [TCP|TLS, session nrjktz1paoyn]
2024-03-02 16:12:51.968238+00:00 [info] Cannot determine transport protocol: closed
2024-03-02 16:12:51.968392+00:00 [info] Connection reset by peer [TCP, session nrjktz1paoyn, anonymous, client 31.94.16.12:47199]
2024-03-02 16:12:51.968603+00:00 [info] Accepting connection: 31.94.16.12:38523 -> 1.2.3.4:443 [TCP|TLS, session 4hhkhfz9623x]
2024-03-02 16:12:51.968742+00:00 [info] Cannot determine transport protocol: closed
2024-03-02 16:12:51.968873+00:00 [info] Connection reset by peer [TCP, session 4hhkhfz9623x, anonymous, client 31.94.16.12:38523]
2024-03-02 16:12:51.968948+00:00 [info] Accepting connection: 31.94.16.12:43479 -> 1.2.3.4:443 [TCP|TLS, session cv3cpb9fw6e0]
2024-03-02 16:12:51.969032+00:00 [info] Cannot determine transport protocol: closed
2024-03-02 16:12:51.969137+00:00 [info] Connection reset by peer [TCP, session cv3cpb9fw6e0, anonymous, client 31.94.16.12:43479]
2024-03-02 16:12:51.969227+00:00 [info] Accepting connection: 146.70.132.148:38613 -> 1.2.3.4:443 [TCP|TLS, session blzk20c7d4l0]
2024-03-02 16:12:51.969636+00:00 [info] Accepting connection: 146.70.132.148:34471 -> 1.2.3.4:443 [TCP|TLS, session gj9dkf11y588]
2024-03-02 16:12:51.969872+00:00 [info] Connection reset by peer [TCP, session gj9dkf11y588, anonymous, client 146.70.132.148:34471]
2024-03-02 16:12:51.970016+00:00 [info] Accepting connection: 146.70.132.148:36069 -> 1.2.3.4:443 [TCP|TLS, session wxohamxmmt4b]
2024-03-02 16:12:51.970154+00:00 [info] Connection reset by peer [TLS, session blzk20c7d4l0, anonymous, client 146.70.132.148:38613]
2024-03-02 16:12:51.970312+00:00 [info] Connection reset by peer [TCP, session wxohamxmmt4b, anonymous, client 146.70.132.148:36069]
2024-03-02 16:12:52.613721+00:00 [info] Accepting connection: 146.70.132.148:41071 -> 1.2.3.4:443 [TCP|TLS, session 0g645lhzvehg]
2024-03-02 16:12:52.615007+00:00 [info] Connection reset by peer [TLS, session 0g645lhzvehg, anonymous, client 146.70.132.148:41071]
2024-03-02 16:13:51.968624+00:00 [info] Connection timed out [TCP, session l5gw12cx7b69, anonymous, client 31.94.16.12:48471]
2024-03-02 16:16:25.605915+00:00 [info] Accepting connection: 206.189.127.129:38258 -> 1.2.3.4:443 [TCP|TLS, session obs6lgc91nvp]
2024-03-02 16:16:29.112886+00:00 [info] Accepting connection: 146.19.24.28:39084 -> 1.2.3.4:80 [TCP, session xuzgkfn9n26p]
2024-03-02 16:16:49.130838+00:00 [info] Connection reset by peer [TCP, session xuzgkfn9n26p, anonymous, client 146.19.24.28:39084]
2024-03-02 16:16:50.733441+00:00 [info] Connection reset by peer [TLS, session obs6lgc91nvp, anonymous, client 206.189.127.129:38258]

The call never connects.

I have tried browser-browser and browser-mobile, Chrome and Firefox.

Does anyone know how I can continue troubleshooting?

Thanks!

2

Hi, AIO already bundles a turn server so you should not need to configure it manually

1 Like
3

Thank you, yes I know this. But I do wish to configure one manually if possible.

4

I have made some more tests. Attaching resulting logs as ODT as I wasn’t sure what was the easiest way of sharing (and text files are not allowed as attachments).

No test was successful - call never established.

For some reason, UDP only is not possible to set in Nextcloud Talk interface when port is 443 and only TURN is enabled (no TURNS). Is this a bug? This setting works on the usual port 3478.

TEST 1: Eturnal is set to port 443 and transport auto

In /etc/eturnal.yml:

Transport auto on port 443:
-
ip: “::”
port: 443
transport: auto
enable_turn: true

Nextcloud Talk

1.1 Both TURN and TURNS enabled in Nextcloud Talk:

1.1.A UDP only - Logs: Test_1.1.A_-_443auto_UDPonly.odt (46.4 KB)

1.1.B TCP only - Logs: Test_1.1.B_-_443auto_TCPonly.odt (48.2 KB)

1.1.C UDP and TCP - Logs: Test_1.1.C_-_443auto_TCPUDP.odt (52.1 KB)

1.2 Only TURN is enabled in Nextcloud Talk

1.2.A UDP only - not possible to set in Nextcloud config (why?) Just get a red tickmark. Nothing in logs: Test_1.2.A_-_443auto_UDPonly.odt (13.2 KB)

1.2.B TCP only - logs: Test_1.2.B_-_443auto_TCPonly.odt (46.0 KB)

1.2.C UDP and TCP - not conducted

TEST 2: Eturnal is set to port 443 and transport udp

In /etc/eturnal.yml:

-
  ip: "::"
  port: 443
  transport: udp
  enable_turn: true

Nextcloud Talk

2.1 Only TURN is enabled in Nextcloud Talk on UDP only - logs:
Test_2.1_-_443UDP_UDPonly.odt (47.1 KB)

TEST 3: Eturnal is set to port 443 and transport TCP

In /etc/eturnal.yml:

-
  ip: "::"
  port: 443
  transport: tcp
  enable_turn: true

Nextcloud Talk

3.1 Only TURN is enabled in Nextcloud Talk on TCP only - logs:
Test_3.1_-_443TCP_TCPonly.odt (48.0 KB)

TEST 4: Eturnal is set to default port 3478 and transport UDP

In /etc/eturnal.yml:

-
  ip: "::"
  port: 3478
  transport: udp
  enable_turn: true

Nextcloud Talk

4.1 Only TURN is enabled in Nextcloud Talk on UDP only - logs:
Test_4.1_-_3478UDP_UDPonly.odt (48.2 KB)

5

I haven’t looked into the logs you provided yet, but did you see that there were some information at eturnal - Nextcloud Talk API documentation ?

6

Thank you - yes I have seen this and followed it