I’ve also got Seafile, Dropbox, OneDrive and Google Drive on my PC and none of them require closing Windows Explorer but then also a restart. What’s different about the Nextcloud client?
tflidd
December 17, 2022, 11:49am
2
They said it normally isn’t required when you use the MSI installer:
opened 05:56AM - 15 Jul 21 UTC
closed 12:30PM - 19 May 22 UTC
enhancement
feature: install and update
<!--
Thanks for requesting a feature for Nextcloud!
This is the **issue trac… ker of Nextcloud**, please do NOT use this to get answers to your questions or get help for fixing your installation. You can find help debugging your system on our home user forums: https://help.nextcloud.com or, if you use Nextcloud in a large organization, ask our engineers on https://portal.nextcloud.com. See also https://nextcloud.com/support for support options.
Guidelines for submitting features:
* Please search the existing features first, it's likely that your feature was already requested or even implemented.
- Go to https://github.com/nextcloud and type any word in the top search/command bar. You probably see something like "We couldn’t find any repositories matching ..." then click "Issues" in the left navigation.
- You can also filter by appending e. g. "state:open" to the search string.
- More info on search syntax within github: https://help.github.com/articles/searching-issues
* Please fill in as much of the template below as possible.
* Also note that we have a https://nextcloud.com/contribute/code-of-conduct/ that applies on Github. To summarize it: be kind. We try our best to be nice, too. If you can't be bothered to be polite, please just don't bother to report issues as we won't feel motivated to help you.
-->
### How to use GitHub
* Please use the 👍 [reaction](https://blog.github.com/2016-03-10-add-reactions-to-pull-requests-issues-and-comments/) to show that you want to have the same feature implemented.
* Please don't comment if you have no relevant information to add. It's just extra noise for everyone subscribed to this issue.
* Subscribe to receive notifications on status change and new comments.
### Feature description
Rebooting PC after installing the Nextcloud desktop client is really overkill.
MSI can be scripted to kill and run a process without restarting. Since we need to restart only just to allow Explorer.exe to reload and initialize context menus and overlay icons, we can simply kill it and run again it when the shell extension installation is complete.
However there are still reports that there are issues with the update:
opened 07:16AM - 08 Dec 22 UTC
0. Needs triage
### ⚠️ Before submitting, please verify the following: ⚠️
- [X] This is a **bug… **, not a question or a configuration issue.
- [X] This issue is **not** already reported on Github (I've searched it).
- [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
update is stuck because Firefox, Notepad and most important Windows Explorer are opened.
This FORCES a reboot to update NextCloud
Why do NextCloud updates ALWAYS requires a reboot. Having 100+ apps installed this is the app which is the more requiring reboot to be updated.
### Steps to reproduce
1. launch Notepad and FireFox (Windows Explorer is always launched in the background)
2. download latest NextCloud version from https://nextcloud.com/install/ and update
3. There is a popup windows that either ask to will those app or wait for a reboot to allow update

### Expected behavior
Not rely on other software to be able to update WITHOUT reboot.
### Which files are affected by this bug
Irrelevant question as this bug deals with UPDATING NextCloud CLIENT.
### Operating system
Windows
### Which version of the operating system you are running.
Windows 10
### Package
Official SNAP package
### Nextcloud Server version
not relevant for this bug: local update trouble
### Nextcloud Desktop Client version
Latest as of 2022-12-08 There is no way to get version from your GUI
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [ ] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
```shell
not relevant for this bug
```
### Additional info
_No response_
opened 11:44AM - 11 Nov 22 UTC
enhancement
Why does it NEED to restart explorer.exe AND reboot Windows after? EVERY update… !!
It makes zero sense that you have to do this, the dropbox client functions the exact same way yet hasn't need for all those things when updating!
Since this is recent and some versions it was messed up, it is important to check which version you have and which installation source you use, before reporting issues.
It’s happened for my client and me on every single update for the year or so they’ve been running Nextcloud. On every computer AFAIK. Mine own PC has gone from W10 to W11 (clean install) and still does it. Good to see that it’s reported.
This is getting a bit annoying now esp. as there have been several new clients releases over the past few months. Now it’s great that they’re fixing bugs but this restart of Explorer and then the complete computer is really OTT. I recently rebuilt my PC with the MSI installer. Same problem.
tflidd
April 21, 2023, 7:39am
5
I had the problem as well (if I don’t restart, it kills explorer.exe, desktop and explorer disappear, you can restart somehow via task manager, but in the end you have to restart. It won’t force you immediately, but not a good experience either).
I now wait for Windows update day, then I have to do a restart, I update the NC client as well and restart again.
I’ve just had another prompt to update, one assumes to v3.8.1 - and I wasn’t asked to reboot!
Indeed very annoying! Why? Other syncApplications like Dropbox and GoogleDrive don’t need a system reboot. Why does Nextcloud (which I started using because it’s less spammy) now suddenly need a system restart?
Suddenly? It’s always done it for us on all Windows computers.
There seems an bug report that is still open:
opened 12:10PM - 26 Jan 23 UTC
0. Needs triage
### ⚠️ Before submitting, please verify the following: ⚠️
- [X] This is a **bug… **, not a question or a configuration issue.
- [X] This issue is **not** already reported on Github (I've searched it).
- [X] Nextcloud Server and Desktop Client are **up to date**. See [Server Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) and [Desktop Releases](https://nextcloud.com/install/#install-clients) for supported versions.
- [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/)
### Bug description
When updating the existing Nextcloud client on Windows 10 PC it will prompt for the update. During update, it will ask to close explorer, or you must restart PC. I let it close explorer automatically. Install finishes, requires reboot anyway. After several attempts at getting around this, including manually closing explorer before upgrading it still requires a reboot.
### Steps to reproduce
1.Use the setup wizard to upgrade to current release.
2.Let it automatically close explorer, or you can manually close explorer.
3.A reboot is still required even though you took the steps to avoid reboot.
### Expected behavior
The expected behavior is to not have to reboot after installing the update. This has happened on multiple updates all have required a reboot regardless of outcome.
### Which files are affected by this bug
Client install package
### Operating system
Windows
### Which version of the operating system you are running.
Windows 10
### Package
Appimage
### Nextcloud Server version
23.0.1
### Nextcloud Desktop Client version
3.6.6
### Is this bug present after an update or on a fresh install?
Updated from a minor version (ex. 3.4.2 to 3.4.4)
### Are you using the Nextcloud Server Encryption module?
Encryption is Disabled
### Are you using an external user-backend?
- [X] Default internal user-backend
- [ ] LDAP/ Active Directory
- [ ] SSO - SAML
- [ ] Other
### Nextcloud Server logs
_No response_
### Additional info
_No response_
You can give it a thumbs up on the original post to show that you are affected as well. Just write a new comment if you have data/information to share about this bug.
If you have a more specific case (like this one: [Bug]: UPDATE requires a REBOOT because stuck by Notepad/Firefox/Windows EXPLORER · Issue #5251 · nextcloud/desktop · GitHub ), it can be better to have a dedicated issue for that.