Update from version 28 to 29 failed

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1

Hello,

my configuration:

  • Nextcloud Server version
    • 28
  • Operating system and version
    • Qnap TS-252B with QTS 5.2.7 (newest)

The problem

After I upgrated from version 28 to version 29 (by using docker compose) I cannot get a connection to Nextcloud any more. Firefox: connection failed.

I then tried to update to Version 30. Here I got the message:

Aktualisierung auf 30.9.17

Updates between multiple major versions and downgrades are not supported.

So I tries to install version 28 again, but I also got the message: connection failed

Portainer always shows, that a container with the correct version is running

So I do not know, how to get out of this loop

2

Hey @spider53, unfortunately you’ve not completed the required support template. Please edit your post and add as much information as possible. This will give us the necessary technical information and logs to help you resolve your issue!

1 Like
3

I have “solved” the problem by making a new installation with Nextcloud V32 and using the backup to recover the datas.

4

In the future, if this comes up again for you (or anyone reading this thread);

  • Check the container log
  • Check the nextcloud.log
1 Like
5

Thank you for your help.

The nextclod.log was nearly unreadible, more then 9.000 lines and a lot of lines with several 100 characters. I was not able to see anything helpfull for me within this log.

6

I would recommend to educate yourself with the system you setup