Are this device in use and have connectivity with NC? “remote wipe” is triggered once the client connects to the server. if the device remains offline there is no way to wipe the data.
hopefully you did factory reset before you sold them - this will remove the data on device as well (and no data is expected on the device in case of browser-only login, which session should end after reasonable amount of time - I think 14 days by default). The function is more intended for lost devices so you can prevent data loss in case the thief tries use the device without resetting it - in this case once the client successfully contact the server and receives the instruction to destroy local copies, local data is removed…
If a device is marked for remote wipe, and in the meantime the Admin changes the password for the employee who has left, does that mean the remote wipe will no longer work (because the device will not be connected to the Nextcloud server any more without the user re-logging in with the new password)?
As an Admin user how do I check the status of the remote wipe to check whether it has been completed before I delete the user account. Currently the only way I can check status is by logging in as that user (for which I have to change the password first, which potentially prevents the remote wipe).
Are there any news at this sopic? I try since a few hours to get the remote wipe working… But the client only sings off and the files still usable in windows…
I don’t know what new you expect. The OP complained about offline device which obviously never wipe. This is definitely expected situation. In case your problem is different please start new topic and describe al details, errors and provide logs.
