File is locked - how to unlock

I don’t think so because i’m the only user of the server. It’s hosted on localhost in a virtual machine.

Meanwhile i could remove the file lock by setting

'filelocking.enabled' => false,

temporarely, with the success that the Windows desktop sync client can’t sync the folder in question anymore.


Provide full screenshot to see the ending of the file :wink: then we might help you more :wink:

It’s a directory with 2 PDF files inside.

It is the directory which was locked before.

The ignored file list of the desktop sync client does not contain any pdf files and i did not alter it.

A post was split to a new topic: Many files are locked during scan of user folder

Did you try to delete the keys in the redis database ?
On Centos with a socket connection :

sudo redis-cli -s /var/run/redis/redis.sock flushall

It’s quite radical, but works for me.

Thank you! This worked for me. By the way, I’m running Nextcloud in an iocage jail on FreeNAS, so I changed www-data to www
By the way, your config.php file has to be in ordinary mode (not maintenance mode).

For anyone having issues with files getting lock while using redis on nextcloud pi. Specially while syncing nodejs apps…

  1. Connect to your redis
    sudo redis-cli -s /var/run/redis/redis.sock
  2. authenticate in your redis with the password for redis found in /var/www/nextcloud/config/config.php
    $> auth “yourpasswordfoundinconfig.php”
    $> flushall
    Your locked files should synchronize now

This error/bug has been driving me crazy. Because there was so much variety in the user posts, I created a more standardized testing environment and replicated the bug with a standardized dataset on clean new installs using both postgres & mysql. In the process I created a one-run install script that requires minimal configuration/expertise to use. Doing the file/redis maintenance options are not actually solutions if the bug is evident on clean installs (they merely temporize the issue). Any recommendations on where to look (e.g. in nextcloud codebase) to get this bug fixed would be appreciated!

I want to see nextcloud succeed, and for it to do so this issue needs fixing!

Install script/writeup:
For freenas users (script not as good, worse deadlock errors):

1 Like

I had the same problem and I solved this by updating values on table oc_file_locks. I found some values diferent from 0 like 1 and -1. Alter this and be happy.

That part for me didn’t work. I closed my nextcloud docker to avoid any changes. Then manually deleted the files I needed and yes. The container changed the permissions for the files creating that situation. After I moved everything manually then the problem disappeared of course.

I followed the above post and it worked perfectly.

I had to set up a new nextcloud and had the same error.

I don’t use redis but memcached.
I commented out the entry for memcached in

#‘memcache.local’ => ‘\OC\Memcache\APCu’,

Now the sync works properly

solved the issue for me, thanks.

  1. sudo -u www-data php occ maintenance:mode --on
    (in Nextcloud folder)
  2. sudo redis-cli -s /var/run/redis/redis.sock
  3. flushall (OK was response)
  4. exit
  5. sudo -u www-data php occ maintenance:mode --off
    (in Nextcloud folder)
  6. sudo -u www-data php occ files:scan --all
    (in Nextcloud folder)

But there was no password in redis? Is this right?


Thanks for pedropt laying this out so clearly. Fixed me up good!

It works for me, thanks a lot!

Just had to do this for a folder on my install. Thanks, tflidd!

A post was split to a new topic: File locking disabled, problems with versioning

add ‘filelocking.enabled’ => false, in config/config.php:

1 Like

Thanks. This was helpful.

I was wondering why so many people have this issue. it seems the only time I need to perform this is when I’m doing a files:scan and the terminal session gets dumped for some reason. out side of that I’ve never had a locked file.