Nextcloud Server version (e.g., 29.x.x): 31.0.8
Operating system and version (e.g., Ubuntu 24.04): Linux 6.8.0-71-generic #71-Ubuntu
Web server and version (e.g, Apache 2.4.25): nginx/1.27.1 (fpm-fcgi)
Reverse proxy and version _(e.g. nginx 1.27.2):
PHP version (e.g, 8.3): 8.3.24
Is this the first time you’ve seen this error? (Yes / No): Yes
When did this problem seem to first start? After installing NextCloud Office / connecting Collabora
Installation method Docker
Are you using Cloudflare, mod_security, or similar?) No
Summary of the issue you are facing:
I just got Nextcloud Office up and running and unfortunately, I’ve discovered that I can’t edit *.xlsx and .docx files. The browser only offers them as downloads..ods and *.odt files can be edited.I’ve tried it with Firefox, Edge, and Vivaldi.
Steps to replicate it (hint: details matter!):
Everytime I try to open an *.xlsx or *.docx file under “Files”
Nextcloud Office 8.7.5Collabora Online Development Edition 25.04.6.1
Hello @MrStarto,
welcome to the community of Nextcloud
You started a topic in support category. Unfortunately you ignored the template and a lot of information to help you is missing. Please edit your original post and add all required details like Nextcloud version, webserver type and version, os version, related log file content. Use the support template.
Without additional information the community members cannot help you.
I would like to. But as I have only a web based console input (Hetzner Nextcloud-Hosting) I can’t do it right now as I get the note, that there is currently already one OCC command running (did a occ memories:index -f hours ago)
I will post the list as soon as I’m able to use the console again.
last post makes me think you installed a built-in code which often doesn’t work in hosting environment and is also hard to troubleshoot as well. I would recommend not to avoid it. Hetzner offers managed Nextcloud (I think with integrated office as well)
Yes, it’s managed Nextcloud. But you don’t have a shell on the server, just kind of console in the backend of Hetzner customer interface.
No, they don’t offer Nextcloud-Office integration.
I attached a screenshot where can you see the “OCC Console”
Office editing requires many resources.. but please get in touch with Hetzner support - like with any other hosted problem this is the first place to ask
I mean, my office installation is working in general. I can work on odt and ods files without any flaws. It’s only the Microsoft formats that I can’t open.
Thought this here would be the right place for such problems. Seems like I was wrong, never mind. Good day.
technically there is no difference if you open .odt or .docx file. It could be an issue with the file - try with simple file - if this doesn’t work as well reach out to Hetzner support.
then likely this is the reason..