Workspace not loading

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Nextcloud version (eg, 18.0.2):
Operating system and version (eg, Ubuntu 20.04):
Apache or nginx version (eg, Apache 2.4.25):
PHP version (eg, 7.1):

The issue you are facing:

Is this the first time you’ve seen this error? (Y/N):

Steps to replicate it:

  1. Go to https://domain.org/apps/files/

The output of your Nextcloud log in Admin > Logging:

There is actually nothing logged here even with every option ticked

The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):

<?php
$CONFIG = array (
  'instanceid' => 'xyz',
  'passwordsalt' => 'xyz',
  'secret' => 'xyz',
  'trusted_domains' => 
  array (
    0 => 'domain.org',
  ),
  'datadirectory' => '/mnt/cloud/www/domain.org/data',
  'dbtype' => 'mysql',
  'version' => '18.0.4.2',
  'overwrite.cli.url' => 'https://domain.org',
  'overwriteprotocol' => 'https',
  'dbname' => 'databasename',
  'dbhost' => 'localhost:3306',
  'dbport' => '',
  'dbtableprefix' => 'oc_',
  'dbuser' => 'nextcloud_user',
  'dbpassword' => 'password',
  'installed' => true,
  'mysql.utf8mb4' => true,
  'maintenance' => false,
  'memcache.local' => '\\OC\\Memcache\\APCu',
  'memcache.locking' => '\\OC\\Memcache\\Redis',
  'redis' => 
  array (
    'host' => 'localhost',
    'port' => 6379,
  ),
  'theme' => '',
  'loglevel' => 2,
  'updater.secret' => 'xyz',
  'mail_smtpmode' => 'smtp',
  'mail_smtpsecure' => 'tls',
  'mail_sendmailmode' => 'smtp',
);

Didn’t see any matching lines in nginx error.log, the page just shows the loading icon indefinitely it seems.

Here is a console output from the browser:

**Content Security Policy: The page’s settings blocked the loading of a resource at eval (“script-src”).**
**Content Security Policy: The page’s settings blocked the loading of a resource at inline (“script-src”). common.js:2:319**
JQMIGRATE: Migrate is installed, version 1.4.1 main.js:566:531
Proxying an event bus of version 1.1.2 with 0.2.1 notifications.js:21:13435
Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 main.js:1082:57
Notifications permissions granted notifications.js:21:52255
Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 4 main.js:1082:57
OCA.Files.Sidebar initialized sidebar.js:299:364
Handlebars is deprecated: please ship your own, this will be removed in Nextcloud 20 main.js:1082:57
Proxying an event bus of version 1.1.2 with 0.2.1 files_sharing_tab.js:1303:9158
Proxying an event bus of version 1.1.2 with 0.2.1 files_sharing_tab.js:1310:10540
OCA.Sharing.ShareSearch initialized files_sharing_tab.js:1425:246
OCA.Sharing.ExternalLinkActions initialized files_sharing_tab.js:1447:246
OCA.Viewer initialized viewer.js:369:392
This page uses the non standard property “zoom”. Consider using calc() in the relevant property values, or using “transform” along with “transform-origin: 0 0”. main.js:230:11228
New search handler registered search.js:67:12
Clipboard is deprecated: please ship your own, this will be removed in Nextcloud 20 main.js:1082:57
registerDetailView is deprecated! It will be removed in nextcloud 20. merged-index.js:7522:12
registerTabView is deprecated! It will be removed in nextcloud 20. merged-index.js:7511:12
Legacy tabs are deprecated! They will be removed in nextcloud 20. sidebar.js:320:661
registerTabView is deprecated! It will be removed in nextcloud 20. merged-index.js:7511:12
Legacy tabs are deprecated! They will be removed in nextcloud 20. sidebar.js:320:661
registerTabView is deprecated! It will be removed in nextcloud 20. merged-index.js:7511:12
Legacy tabs are deprecated! They will be removed in nextcloud 20. sidebar.js:320:661
The humanFileSize library is deprecated! It will be removed in nextcloud 19. main.js:1082:57
The humanFileSize library is deprecated! It will be removed in nextcloud 19. main.js:1082:57
**TypeError: t.response.data.ocs is undefined**
**files.js:23:5890**
Source map error: Error: NetworkError when attempting to fetch resource.
Resource URL: https://domain.org/apps/files/js/dist/sidebar.js?v=3b9afa7b-1
Source Map URL: sidebar.js.map
[...] (lots of Source Map warnings afterwards)

And a screenshot:

Anybody already know this issue?

Thanks

Hello @daisho,

welcome to the user forums.

Have you tried different browsers? Disabled add-ons?

You did not filled the missing information in your first posting.

Right, sorry. Oversaw that one.

Nextcloud version : 18.0.4
Operating system and version : Ubuntu 18.04.4 LTS
Apache or nginx version : 1.14.0
PHP version : 7.3.14

I did several update steps today via console (think from version 15 > … > 18) but they all went fine.
I checked warnings in admin overview each time. Currently only X-Frame-Options" HTTP header is not set to “SAMEORIGIN” is remaining - but I don’t think that is an issue here?

There was at one step a warning that README.me file is inconsistent, so I removed that file from nextcloud\apps\files_rightclick folder and the warning was gone. I restored and CHOWN-ed it in the meantime but no change.

/Edit: Oh and I get the same behavior on FF, Chrome, Edge and old iexplore.exe …

Anyone has an idea?

Hello,

I noticed that "loading icon indefinitely " when updating from 18.01 -> 18.0.3 then 18.0.4.

This icon appears when the text app is activated.
And when active, I have this error in my console (same as you):

TypeError: t.response.data.ocs is undefined
[RichWorkspace.vue:139](webpack:///src/views/RichWorkspace.vue)

The app text was v2.0.0 in 18.0.1 and also v2.0.0 in 18.0.3 and 18.0.4

I also see lots of lines like this in the nextcloud log:

{"reqId":"EmUzwmJcN1L1iJzR0d","level":0,"time":"2020-05-04T16:31:35+02:00","remoteAddr":"xx.yyy.zzz.ddd","user":"admin","app":"no app in context","method":"GET","url":"/apps/files/","message":"Deprecated event type for OCA\\Files::loadAdditionalScripts: Symfony\\Component\\EventDispatcher\\GenericEvent","userAgent":"Mozilla/5.0 (X11; Linux x86_64; rv:74.0) Gecko/20100101 Firefox/74.0","version":"18.0.4.2"}

But these errors stay when I deactivate the text app, so not sure if they are related.

​Hope this help

I’m having the same issue on 18.0.4

1 Like

Same with 18.0.4 fresh installation

Robert

For me this was the solution (it was an nginx related issue): Spinning wheel on top of files

1 Like