Edited 2026-01-15. Around the time of the update to v4.0.1 the popup from the system tray icon is blank but the problem remains after reverting to older versions.
I reported the issue here (see screenshots) but didn’t get an answer since November 25. Meanwhile it looks like it is not an issue especially of v4 but rather of an incompatibility of the desktop client and updates of Windows or drivers that have happened in the meantime.
The issue exists on three different Windows 11 computers in two different places in all Windows user accounts and regards several Nextcloud servers. So I wonder why there are not more complaints about this issue. There are no other display issues on these computers.
This makes me think if there are some interactions between the NC client and other software. You don’t use anything that does modifications to the windows appearance?
On the task bar, I can see a number of symbols for programs running in the background. Did you try to stop a few of them? I suppose your 3 different Window 11 computers have a similar set of software? You don’t have one of them with a freshly installed Win11 and nothing else?
On your Nextcloud itself, do you use theming (I’m not sure how much the client would adopt to specific coloring)?
Thank you for your answer! I had the same idea because I do have modifications to the task bar (Windhawk) and the system theme (switch from light to dark in the evening). These were active already when the popup still worked. I already disabled them and the issue persists.
Because I don’t have a computer with a fresh system, today I booted in safe mode and then started Nextcloud - and the issue persists.
The 3 computers are one at home and two at my mini-job location. All are several years old, have different hardware - though all have Intel graphics - and on the two computers at my mini-job there is less software running in the background and nothing that modifies the system UI.
I don’t know anything about theming the Nextcloud client.
No, that is a service they offer for enterprise customers (or you compile a version yourself), I meant the regular Nextcloud theming of the web version. I don’t know if the client might pick up the color scheme or something like that.
Ah ok, so it worked in the past. I’ve just read that your tests with the 3.17 didn’t work either. Do you know a specific version of the client where it still worked and you can try with this version again? It might be a change in something else that create the conflict with the Nextcloud client, however this should not happen.
Ok, just Intel graphics alone, there would be many more people having this issue. Do you have a software that runs on all 3 computers that is not used by many people?
Normally, I’d hope to get a bit more information from the developers what might influence the coloring of the menu, are these OS settings or in which way other programs or apps might be able to create something so you can do a more targeted research.
It definitely worked with v3.17 before the update to v4.0. I think it still worked with 4.0 and not with 4.0.1. But now it doesn’t work with any version that previously worked. Please see my verbose issue report linked in my OP. So it is very likely that there is some conflict that may not be directly caused by v4 but happened in the time of the update.
The only programs that run in the background of all three computers that come to my mind are Everything and PDF24. But as I wrote in my previous post I started Windows on my home computer in safe mode (no background programs running) and the issue persisted. I will be at work on Tuesday and will have a look.
