Hi,
I have a lot of users on my Nextcloud and I have a lot of log entries where the mail app says “Horde_Imap_Client_Exception Mail server denied authentication”. See the complete log entry further down in this message.
Unfortunately I do not find a hint in the stacktrace and in the raw log entry about the mail account or the Nextcloud user that causes this problem. So I am unable to contact the person causing this issue or looking in oc_mail_accounts for the account that is throwing this exception.
Any hints how I can solve this and get more information?
Andreas
Horde_Imap_Client_Exception Mail server denied authentication.
/var/www/nextcloud/server/apps/mail/lib/IMAP/ImapClientRateLimitingDecorator.phpZeile 73
Horde_Imap_Client_Socket->_login(
"*** sensitive parameters replaced ***"
)
/var/www/nextcloud/server/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.phpZeile 853
OCA\Mail\IMAP\ImapClientRateLimitingDecorator->_login(
"*** sensitive parameters replaced ***"
)
/var/www/nextcloud/server/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.phpZeile 2510
Horde_Imap_Client_Base->login(
"*** sensitive parameters replaced ***"
)
/var/www/nextcloud/server/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.phpZeile 2493
Horde_Imap_Client_Base->_fetchWrapper()
/var/www/nextcloud/server/apps/mail/lib/IMAP/MessageMapper.phpZeile 884
Horde_Imap_Client_Base->fetch()
/var/www/nextcloud/server/apps/mail/lib/IMAP/PreviewEnhancer.phpZeile 87
OCA\Mail\IMAP\MessageMapper->getBodyStructureData()
/var/www/nextcloud/server/apps/mail/lib/Service/PreprocessingService.phpZeile 83
OCA\Mail\IMAP\PreviewEnhancer->process()
/var/www/nextcloud/server/apps/mail/lib/BackgroundJob/PreviewEnhancementProcessingJob.phpZeile 93
OCA\Mail\Service\PreprocessingService->process()
/var/www/nextcloud/server/lib/public/BackgroundJob/Job.phpZeile 81
OCA\Mail\BackgroundJob\PreviewEnhancementProcessingJob->run()
/var/www/nextcloud/server/lib/public/BackgroundJob/TimedJob.phpZeile 102
OCP\BackgroundJob\Job->start()
/var/www/nextcloud/server/lib/public/BackgroundJob/TimedJob.phpZeile 92
OCP\BackgroundJob\TimedJob->start()
/var/www/nextcloud/server/cron.phpZeile 152
OCP\BackgroundJob\TimedJob->execute()
Roh-Protokoll Eintrag
{
"reqId": "txC092czVyGPsz3p4StG",
"level": 2,
"time": "2024-06-12T14:06:45+02:00",
"remoteAddr": "",
"user": "--",
"app": "mail",
"method": "",
"url": "--",
"message": "Could not fetch structure detail data to enhance message previews: Mail server denied authentication.",
"userAgent": "--",
"version": "28.0.6.1",
"exception": {
"Exception": "Horde_Imap_Client_Exception",
"Message": "Mail server denied authentication.",
"Code": 102,
"Trace": [
{
"file": "/var/www/nextcloud/server/apps/mail/lib/IMAP/ImapClientRateLimitingDecorator.php",
"line": 73,
"function": "_login",
"class": "Horde_Imap_Client_Socket",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/nextcloud/server/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php",
"line": 853,
"function": "_login",
"class": "OCA\\Mail\\IMAP\\ImapClientRateLimitingDecorator",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/nextcloud/server/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php",
"line": 2510,
"function": "login",
"class": "Horde_Imap_Client_Base",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/var/www/nextcloud/server/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Base.php",
"line": 2493,
"function": "_fetchWrapper",
"class": "Horde_Imap_Client_Base",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/apps/mail/lib/IMAP/MessageMapper.php",
"line": 884,
"function": "fetch",
"class": "Horde_Imap_Client_Base",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/apps/mail/lib/IMAP/PreviewEnhancer.php",
"line": 87,
"function": "getBodyStructureData",
"class": "OCA\\Mail\\IMAP\\MessageMapper",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/apps/mail/lib/Service/PreprocessingService.php",
"line": 83,
"function": "process",
"class": "OCA\\Mail\\IMAP\\PreviewEnhancer",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/apps/mail/lib/BackgroundJob/PreviewEnhancementProcessingJob.php",
"line": 93,
"function": "process",
"class": "OCA\\Mail\\Service\\PreprocessingService",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/lib/public/BackgroundJob/Job.php",
"line": 81,
"function": "run",
"class": "OCA\\Mail\\BackgroundJob\\PreviewEnhancementProcessingJob",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/lib/public/BackgroundJob/TimedJob.php",
"line": 102,
"function": "start",
"class": "OCP\\BackgroundJob\\Job",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/lib/public/BackgroundJob/TimedJob.php",
"line": 92,
"function": "start",
"class": "OCP\\BackgroundJob\\TimedJob",
"type": "->"
},
{
"file": "/var/www/nextcloud/server/cron.php",
"line": 152,
"function": "execute",
"class": "OCP\\BackgroundJob\\TimedJob",
"type": "->"
}
],
"File": "/var/www/nextcloud/server/apps/mail/vendor/bytestream/horde-imap-client/lib/Horde/Imap/Client/Socket.php",
"Line": 572,
"message": "Could not fetch structure detail data to enhance message previews: Mail server denied authentication.",
"exception": {
"details": null,
"logged": false,
"raw_msg": "Mail server denied authentication."
},
"CustomMessage": "Could not fetch structure detail data to enhance message previews: Mail server denied authentication."
},
"id": "6669990e5d224"
}