I have installed the virtual drive and set it up to sync. However I have randomly getting error "
Hi @neometals,
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This will give us the technical info and logs needed to help you! Thanks.
system information
- if you have systeminfo app installed you will find the required data on
https://{your nextcloud}/settings/admin/serverinfo
- collect anonymized system report using
https://{your nextcloud}/settings/admin/support
Nextcloud version (eg, 26.0.1): | 2.5.0.5040 |
Operating system and version (eg, Ubuntu 22.04): | Windows 11 |
Apache or nginx version (eg, Apache 2.4.25): | replace me |
PHP version (eg, 8.1): | replace me |
Database (sqlite or MariaDB or Postgres) | replace me |
Docker (compose) | |
Snap | |
Is this the first time you’ve seen this error? | yes |
The issue you are facing:
- Steps to replicate it:
- Launch Virtual Drive
- Virtual Drive will map the drive as X: Drive and can navigate
- After few navigation error came up "X:(Folder Name) is unavailable …
- The output of your Nextcloud log in Admin > Logging:
PASTE HERE
- The output of your config.php file in
/path/to/nextcloud
**
(usehttps://.../settings/admin/support
which auto-removes identifying information!):
PASTE HERE
- for Docker/Podman list environment variables ( run “
docker inspect {container name}
”)**
PASTE HERE
- The output of your Apache/nginx/system log in
/var/log/____
: - For Docker/Podman post STDOUT of the container (run
docker logs {container name}
)
PASTE HERE
- errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors.
PASTE HERE
We still neither know the version of the client nor the server.
Docker/NCP whatever version?
Logs still would be helpful as well.