Video Conferencing Issue in Nextcloud Talk Android App

📱 Desktop & mobile clients
1

I would like to report a bug regarding the Nextcloud Talk Android App version 17.0.0, specifically related to video conferencing on Android devices.

I am currently using Nextcloud AIO (v6.1.1) on my home Ubuntu server 20.04.6 (8 cores& 16 GB RAM). The problem I am encountering is that it is not possible to conduct video conferences using Nextcloud Talk from Android devices.

When users join a video conference, they are able to hear each other, but the video functionality does not work. It seems that neither of the Android devices running Nextcloud Talk is transmitting video.

I have tested this issue on the following devices:

Xiaomi Mi 11
Huawei Mate 20
Samsung Galaxy S21+ 5G

The result is the same on all devices. The Android Nextcloud Talk app (v17.0.0) does not transmit video. This issue arose after the recent update of the Nextcloud Android application.

The Android devices are connected to the video conference via either Wi-Fi (with an optical connection of 980Mbps/500Mbps) or through mobile data at 4G & 5G speeds.

It’s worth noting that video conferencing works flawlessly on desktop PCs and laptops using the same Nextcloud server. Therefore, the server configuration seems to be fine. Additionally, video conferencing from Android devices was functioning properly approximately two weeks ago.

Both audio and video functionalities are working perfectly on desktop platforms, suggesting that the issue is specific to the Android app.

I would appreciate any suggestions or troubleshooting steps you can provide to help resolve this issue. Please let me know if there is any additional information or logs I can provide to assist in diagnosing the problem.

Thank you for your attention to this matter, and I look forward to your response.

2

Hi, see No video on call after update on v15.1.1 · Issue #2704 · nextcloud/talk-android · GitHub

3

@szaimen Could you be so kind and follow the topic that you sent me above?

Maybe it is also important information for the Nextcloud AIO project about the bug. Because it seems it is not the problem of the Android Talk app but Nextcloud itself.

4

No, the issue is in the talk-android app and happens when using Janus 1.x instead of 0.x. I already contacted a colleague to take a look at this. Unfortunately the colleague that is knowledgeable about this part of the code is currently on vacation so it will probably still take a while.

5

@szaimen
Since I’m not familiar with the structure of your development team, I decided to send you the information just to be sure.
I’m glad that you have a good information-sharing system in place.
I’m looking forward to resolving it soon.