URL Error when using collabora / nextcloud office

I have installed Nextcloud 28.02 with collabora (local instance via app) and nextcloud office app on a shared hosting server. When accessing the nextcloud office settings in the backend i get this error:
Could not find urlsrc for application/vnd.openxmlformats-officedocument.wordprocessingml.document in WOPI discovery response

My searches have not yielded any results, can someone tell me if i need to configure something for this to work? I have installed the wopi app from the nextcloud apss screen but it makes no difference.

Any help is appreciated. Thanks

hello @jasknc welcome to the community :handshake:

please take a look at the docs an follow the troubleshooting steps:

Hi, thanks for the reply. I have checked both of those but i can not find anything that solves my problem. Am I missing something? Thank you.

My NC is on a shared hosting environment with no additional configuration. I actually tried two different shared hosting providers, the error I get is the same on both.

then you better ask your hosting provider for support: Get Help on Shared Webhosting