The Basics
- Nextcloud Server version (e.g., 29.x.x):
31.0.7
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24.04.2 LTS
- Web server and version (e.g, Apache 2.4.25):
Apache 2.4.58
- Reverse proxy and version _(e.g. nginx 1.27.2)
NPM v2.12.2
- PHP version (e.g, 8.3):
8.3
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
After installation
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Archiv
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
[When trying to download files larger than 5-6GB at the build stage, an error is displayed that the file has not been uploaded, all possible apache and nextcloud configs have been changed by me, but the error persists. Using the NextCloud client on Windows, the same problem.]
Steps to replicate it (hint: details matter!):
- Upload the file via the web
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
{"reqId":"7dTkJrLtdBNRt56ktgEm","level":3,"time":"2025-08-10T16:10:27+00:00","remoteAddr":"149.62.52.103","user":"341D3610-2508-40DA-A7C4-676E074B085C","app":"no app in context","method":"MOVE","url":"/remote.php/dav/uploads/341D3610-2508-40DA-A7C4-676E074B085C/web-file-upload-680c7ce7aa80e8e3/.file","message":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 YaBrowser/25.6.0.0 Safari/537.36","version":"31.0.7.1","exception":{"Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Message":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/Upload/AssemblyStream.php","line":279,"function":"get","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/AssemblyStream.php","line":152,"function":"getStream","class":"OCA\\DAV\\Upload\\AssemblyStream","type":"->"},{"function":"stream_read","class":"OCA\\DAV\\Upload\\AssemblyStream","type":"->"},{"file":"/var/www/nextcloud/3rdparty/icewind/streams/src/Wrapper.php","line":55,"function":"fread"},{"file":"/var/www/nextcloud/3rdparty/icewind/streams/src/CallbackWrapper.php","line":96,"function":"stream_read","class":"Icewind\\Streams\\Wrapper","type":"->"},{"function":"stream_read","class":"Icewind\\Streams\\CallbackWrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Local.php","line":302,"function":"file_put_contents"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Local.php","line":584,"function":"file_put_contents","class":"OC\\Files\\Storage\\Local","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":322,"function":"writeStream","class":"OC\\Files\\Storage\\Local","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":322,"function":"writeStream","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":215,"function":"writeStream","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":116,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":325,"function":"createFile","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":151,"function":"copyNode","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":181,"function":"copy","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/ChunkingPlugin.php","line":77,"function":"move","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/ChunkingPlugin.php","line":59,"function":"performMove","class":"OCA\\DAV\\Upload\\ChunkingPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"beforeMove","class":"OCA\\DAV\\Upload\\ChunkingPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":603,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpMove","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Server.php","line":49,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":401,"function":"start","class":"OCA\\DAV\\Connector\\Sabre\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":21,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":145,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","Line":469,"message":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442","exception":{},"CustomMessage":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442"}}
{"reqId":"7dTkJrLtdBNRt56ktgEm","level":3,"time":"2025-08-10T16:10:29+00:00","remoteAddr":"149.62.52.103","user":"341D3610-2508-40DA-A7C4-676E074B085C","app":"webdav","method":"MOVE","url":"/remote.php/dav/uploads/341D3610-2508-40DA-A7C4-676E074B085C/web-file-upload-680c7ce7aa80e8e3/.file","message":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442","userAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/136.0.0.0 YaBrowser/25.6.0.0 Safari/537.36","version":"31.0.7.1","exception":{"Exception":"Sabre\\DAV\\Exception\\ServiceUnavailable","Message":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442","Code":0,"Trace":[{"file":"/var/www/nextcloud/apps/dav/lib/Upload/AssemblyStream.php","line":279,"function":"get","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/AssemblyStream.php","line":152,"function":"getStream","class":"OCA\\DAV\\Upload\\AssemblyStream","type":"->"},{"function":"stream_read","class":"OCA\\DAV\\Upload\\AssemblyStream","type":"->"},{"file":"/var/www/nextcloud/3rdparty/icewind/streams/src/Wrapper.php","line":55,"function":"fread"},{"file":"/var/www/nextcloud/3rdparty/icewind/streams/src/CallbackWrapper.php","line":96,"function":"stream_read","class":"Icewind\\Streams\\Wrapper","type":"->"},{"function":"stream_read","class":"Icewind\\Streams\\CallbackWrapper","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Local.php","line":302,"function":"file_put_contents"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Local.php","line":584,"function":"file_put_contents","class":"OC\\Files\\Storage\\Local","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":322,"function":"writeStream","class":"OC\\Files\\Storage\\Local","type":"->"},{"file":"/var/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php","line":322,"function":"writeStream","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","line":215,"function":"writeStream","class":"OC\\Files\\Storage\\Wrapper\\Wrapper","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Directory.php","line":116,"function":"put","class":"OCA\\DAV\\Connector\\Sabre\\File","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":325,"function":"createFile","class":"OCA\\DAV\\Connector\\Sabre\\Directory","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":151,"function":"copyNode","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Tree.php","line":181,"function":"copy","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/ChunkingPlugin.php","line":77,"function":"move","class":"Sabre\\DAV\\Tree","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Upload/ChunkingPlugin.php","line":59,"function":"performMove","class":"OCA\\DAV\\Upload\\ChunkingPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"beforeMove","class":"OCA\\DAV\\Upload\\ChunkingPlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/CorePlugin.php","line":603,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"httpMove","class":"Sabre\\DAV\\CorePlugin","type":"->"},{"file":"/var/www/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":472,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/Server.php","line":49,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/lib/Server.php","line":401,"function":"start","class":"OCA\\DAV\\Connector\\Sabre\\Server","type":"->"},{"file":"/var/www/nextcloud/apps/dav/appinfo/v2/remote.php","line":21,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/nextcloud/remote.php","line":145,"args":["/var/www/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/nextcloud/apps/dav/lib/Connector/Sabre/File.php","Line":469,"message":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442","exception":{},"CustomMessage":"\u041d\u0435 \u0443\u0434\u0430\u043b\u043e\u0441\u044c \u043e\u0442\u043a\u0440\u044b\u0442\u044c \u0444\u0430\u0439\u043b: web-file-upload-680c7ce7aa80e8e3/55, \u0444\u0430\u0439\u043b, \u043f\u043e\u0445\u043e\u0436\u0435, \u043d\u0435 \u0441\u0443\u0449\u0435\u0441\u0442\u0432\u0443\u0435\u0442"}}
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PHP Warning: Failed to set memory limit to 0 bytes (Current memory usage is 2097152 bytes) in Unknown on line 0
[Sun Aug 10 19:05:10.013759 2025] [mpm_prefork:notice] [pid 35135] AH00163: Apache/2.4.58 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/3.0.13 configured -- resuming normal operations
[Sun Aug 10 19:05:10.013875 2025] [core:notice] [pid 35135] AH00094: Command line: '/usr/sbin/apache2'
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"cloud.playestate.ru",
"10.0.10.5:81"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "31.0.7.1",
"overwrite.cli.url": "https:\/\/cloud.playestate.ru",
"htaccess.RewriteBase": "\/",
"overwritehost": "cloud.playestate.ru",
"overwriteprotocol": "https",
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"default_phone_region": "RU",
"filelocking.enabled": true,
"memcache.locking": "\\OC\\Memcache\\Memcached",
"memcache.local": "\\OC\\Memcache\\Memcached",
"memcache.distributed": "\\OC\\Memcache\\Memcached",
"memcached_servers": [
[
"127.0.0.1",
11211
]
],
"maintenance_window_start": 2,
"skeletondirectory": "",
"trashbin_retention_obligation": "60,auto",
"ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory",
"defaultapp": "files",
"maintenance": false,
"mail_smtpmode": "smtp",
"mail_smtpsecure": "ssl",
"mail_sendmailmode": "smtp",
"mail_smtpauth": true,
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "465",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"theme": "",
"loglevel": 2
}
}
Apps
The output of occ app:list (if possible).
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- calendar: 5.3.8
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.2.4
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_3dmodelviewer: 0.0.15
- files_archive: 1.2.7
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- groupfolders: 19.1.3
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- mail: 5.1.10
- nextcloud_announcements: 3.0.0
- notifications: 4.0.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- richdocuments: 8.7.3
- richdocumentscode: 25.4.202
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- support: 3.0.0
- survey_client: 3.0.0
- systemtags: 1.21.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- updatenotification: 1.21.0
- user_ldap: 1.22.0
- user_status: 1.11.0
- user_usage_report: 2.0.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- workflowengine: 2.13.0
Disabled:
- admin_audit: 1.21.0
- encryption: 2.19.0
- files_external: 1.23.0
- integration_jira: 1.4.0 (installed 1.4.0)
- mail_roundcube: 1.2.1 (installed 1.2.1)
- photos: 4.0.0 (installed 4.0.0-dev.1)
- spreed: 21.1.3 (installed 21.1.3)
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- twofactor_totp: 13.0.0-dev.0
- whiteboard: 1.1.2 (installed 1.1.2)
