Update on 32-bit support: decision to block the update on Nextcloud 26 reverted

e-raser · January 27, 2024, 11:08pm

Looks like the testing for 32 bit platforms is not done anymore?

[Bug]: Composer dependencies require a 64-bit build of PHP

opened 12:17AM - 27 Jan 24 UTC

bug 0. Needs triage 27-feedback 28-feedback

### ⚠️ This issue respects the following points: ⚠️ - [X] This is a **bug**, …not a question or a configuration/webserver/proxy issue. - [X] This issue is **not** already reported on [Github](https://github.com/nextcloud/server/issues?q=is%3Aopen+is%3Aissue+label%3Abug) OR [Nextcloud Community Forum](https://help.nextcloud.com/) _(I've searched it)_. - [X] Nextcloud Server **is** up to date. See [Maintenance and Release Schedule](https://github.com/nextcloud/server/wiki/Maintenance-and-Release-Schedule) for supported versions. - [X] I agree to follow Nextcloud's [Code of Conduct](https://nextcloud.com/contribute/code-of-conduct/). ### Bug description Upgrading to v28.0.2rc4 on a 32 bit armhf system yields the error ### Steps to reproduce 1. Use web updater 2. 3. ### Expected behavior Nextcloud updates cleanly to v28.0.2rc4 ### Installation method None ### Nextcloud Server version 28 ### Operating system Debian/Ubuntu ### PHP engine version PHP 8.2 ### Web server Other ### Database engine version MariaDB ### Is this bug present after an update or on a fresh install? Updated from a MINOR version (ex. 22.1 to 22.2) ### Are you using the Nextcloud Server Encryption module? Encryption is Disabled ### What user-backends are you using? - [X] Default user-backend _(database)_ - [ ] LDAP/ Active Directory - [ ] SSO - SAML - [ ] Other ### Configuration report ```shell Composer detected issues in your platform: Your Composer dependencies require a 64-bit build of PHP. Nextcloud or one of the apps require upgrade - only a limited number of commands are available You may use your browser or the occ upgrade command to do the upgrade { "system": { "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "nextcloud.131kk.duckdns.org" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "dbtype": "mysql", "version": "28.0.2.0", "overwrite.cli.url": "https:\/\/nextcloud.xxx.org", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "default_phone_region": "MY", "mysql.utf8mb4": true, "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "installed": true, "instanceid": "***REMOVED SENSITIVE VALUE***", "activity_expire_days": 14, "auth.bruteforce.protection.enabled": true, "blacklisted_files": [ ".htaccess", "Thumbs.db", "thumbs.db" ], "cron_log": true, "enable_previews": true, "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\Movie", "OC\\Preview\\PDF", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown" ], "filesystem_check_changes": 0, "filelocking.enabled": "true", "htaccess.RewriteBase": "https:\/\/nextcloud.xxx.org", "integrity.check.disabled": false, "knowledgebaseenabled": false, "logfile": "\/var\/nc_data\/nextcloud.log", "loglevel": 0, "logtimezone": "Asia\/Kuala_Lumpur", "log_rotate_size": 104857600, "maintenance": false, "maintenance_window_start": 20, "memcache.local": "\\OC\\Memcache\\APCu", "memcache.locking": "\\OC\\Memcache\\Redis", "overwriteprotocol": "https", "preview_max_x": "2048", "preview_max_y": "2048", "preview_max_scale_factor": 1, "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "timeout": 0, "dbindex": 0 }, "quota_include_external_storage": false, "share_folder": "\/Shares", "skeletondirectory": "", "theme": "", "trashbin_retention_obligation": "auto, 7", "updater.release.channel": "beta", "app_install_overwrite": [ "quickaccesssorting", "cookbook", "contacts", "unsplash", "music", "camerarawpreviews", "social", "dropit", "carnet", "twofactor_email", "twofactor_nextcloud_notification", "twofactor_totp", "twofactor_admin", "radio", "riotchat", "occweb", "external", "bookmarks", "files_external_gdrive", "talk_matterbridge", "duplicatefinder", "epubreader", "qownnotesapi", "mediadc", "files_opds", "spreed", "notify_push" ], "mail_smtpmode": "smtp", "mail_smtpsecure": "ssl", "mail_sendmailmode": "smtp", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "has_rebuilt_cache": true, "data-fingerprint": "8c36fa460d37c96724963aa0574f0974", "jpeg_quality": "60", "music.lastfm_api_key": "a6a8ce8f6fa8c6a8691fd30bc9089f04", "trusted domains": { "1": "nextcloud.131kk.duckdns.org" }, "trusted_proxies": "***REMOVED SENSITIVE VALUE***", "ldapProviderFactory": "OCA\\User_LDAP\\LDAPProviderFactory", "overwritehost": "nextcloud.131kk.xxx.org", "memories.exiftool_no_local": true, "updater.secret": "***REMOVED SENSITIVE VALUE***" } } ``` ### List of activated Apps ```shell Composer detected issues in your platform: Your Composer dependencies require a 64-bit build of PHP. Nextcloud or one of the apps require upgrade - only a limited number of commands are available You may use your browser or the occ upgrade command to do the upgrade Enabled: - activity: 2.20.0 - admin_audit: 1.18.0 - bookmarks: 13.1.3 - bruteforcesettings: 2.8.0 - calendar: 4.6.4 - camerarawpreviews: 0.8.4 - circles: 28.0.0-dev - cloud_federation_api: 1.11.0 - comments: 1.18.0 - contacts: 5.5.1 - contactsinteraction: 1.9.0 - cookbook: 0.11.0 - dashboard: 7.8.0 - dav: 1.29.1 - duplicatefinder: 1.1.4 - federatedfilesharing: 1.18.0 - federation: 1.18.0 - files: 2.0.0 - files_external: 1.20.0 - files_pdfviewer: 2.9.0 - files_reminders: 1.1.0 - files_sharing: 1.20.0 - files_trashbin: 1.18.0 - files_versions: 1.21.0 - firstrunwizard: 2.17.0 - logreader: 2.13.0 - lookup_server_connector: 1.16.0 - nextcloud_announcements: 1.17.0 - notes: 4.9.2 - notifications: 2.16.0 - notify_push: 0.6.8 - oauth2: 1.16.3 - password_policy: 1.18.0 - privacy: 1.12.0 - provisioning_api: 1.18.0 - recommendations: 2.0.0 - related_resources: 1.3.0 - serverinfo: 1.18.0 - settings: 1.10.1 - sharebymail: 1.18.0 - support: 1.11.0 - suspicious_login: 6.0.0 - systemtags: 1.18.0 - text: 3.9.1 - theming: 2.3.0 - twofactor_backupcodes: 1.17.0 - twofactor_email: 2.7.4 - twofactor_totp: 10.0.0-beta.2 - updatenotification: 1.18.0 - user_ldap: 1.19.0 - user_status: 1.8.1 - viewer: 2.2.0 - weather_status: 1.8.0 - workflowengine: 2.10.0 Disabled: - encryption: 2.16.0 (installed 2.14.0) - files_rightclick: 0.15.1 (installed 1.6.0) - memories: 6.2.2 (installed 6.2.2) - photos: 2.4.0 (installed 2.3.0) - survey_client: 1.16.0 (installed 1.1.0) ``` ### Nextcloud Signing status ```shell Internal Server Error The server was unable to complete your request. If this happens again, please send the technical details below to the server administrator. More details can be found in the server log. Technical details Remote Address: 192.168.131.38 Request ID: d3Y1p9LcQL3MplfhPhFx ``` ### Nextcloud Logs ```shell {"reqId":"nl4PbpdYFjnSxmCiGgu7","level":3,"time":"2024-01-27T07:50:22+08:00","remoteAddr":"192.168.131.38","user":"--","app":"base","method":"PROPFIND","url":"/remot e.php/dav/files/peter/","message":"Failed to start session","userAgent":"Mozilla/5.0 (Linux) mirall/3.11.0git (Nextcloud, arch-6.7.1-arch1-1 ClientArchitecture: x86_ 64 OsArchitecture: x86_64)","version":"28.0.2.0","exception":{"Exception":"Exception","Message":"Failed to start session","Code":0,"Trace":[{"file":"/var/www/nextclo ud/lib/base.php","line":446,"function":"__construct","class":"OC\\Session\\Internal","type":"->"},{"file":"/var/www/nextcloud/lib/base.php","line":705,"function":"in itSession","class":"OC","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1200,"function":"init","class":"OC","type":"::"},{"file":"/var/www/nextcloud/re mote.php","line":119,"args":["/var/www/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/var/www/nextcloud/lib/private/Session/Internal.php","Line":62,"m essage":"Failed to start session","exception":{},"CustomMessage":"Failed to start session"}} {"reqId":"nl4PbpdYFjnSxmCiGgu7","level":1,"time":"2024-01-27T07:50:22+08:00","remoteAddr":"192.168.131.38","user":"--","app":"no app in context","method":"PROPFIND", "url":"/remote.php/dav/files/peter/","message":"Unable to generate a URL for the named route \"activity.Activities.index\" as such route does not exist.","userAgent" :"Mozilla/5.0 (Linux) mirall/3.11.0git (Nextcloud, arch-6.7.1-arch1-1 ClientArchitecture: x86_64 OsArchitecture: x86_64)","version":"28.0.2.0","exception":{"Exceptio n":"Symfony\\Component\\Routing\\Exception\\RouteNotFoundException","Message":"Unable to generate a URL for the named route \"activity.Activities.index\" as such rou te does not exist.","Code":0,"Trace":[{"file":"/var/www/nextcloud/lib/private/Route/Router.php","line":380,"function":"generate","class":"Symfony\\Component\\Routing \\Generator\\UrlGenerator","type":"->"},{"file":"/var/www/nextcloud/lib/private/Route/CachingRouter.php","line":65,"function":"generate","class":"OC\\Route\\Router", "type":"->"},{"file":"/var/www/nextcloud/lib/private/URLGenerator.php","line":103,"function":"generate","class":"OC\\Route\\CachingRouter","type":"->"},{"file":"/var /www/nextcloud/lib/private/NavigationManager.php","line":374,"function":"linkToRoute","class":"OC\\URLGenerator","type":"->"},{"file":"/var/www/nextcloud/lib/private /NavigationManager.php","line":131,"function":"init","class":"OC\\NavigationManager","type":"->"},{"file":"/var/www/nextcloud/apps/theming/lib/ThemingDefaults.php"," line":199,"function":"getAll","class":"OC\\NavigationManager","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Defaults.php","line":271,"function":"get ShortFooter","class":"OCA\\Theming\\ThemingDefaults","type":"->"},{"file":"/var/www/nextcloud/lib/public/Defaults.php","line":176,"function":"getLongFooter","class": "OC_Defaults","type":"->"},{"file":"/var/www/nextcloud/core/templates/layout.guest.php","line":51,"function":"getLongFooter","class":"OCP\\Defaults","type":"->"},{"f ile":"/var/www/nextcloud/lib/private/Template/Base.php","line":180,"args":["/var/www/nextcloud/core/templates/layout.guest.php"],"function":"include"},{"file":"/var/ www/nextcloud/lib/private/Template/Base.php","line":150,"function":"load","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC _Template.php","line":139,"function":"fetchPage","class":"OC\\Template\\Base","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":170 ,"function":"fetchPage","class":"OC_Template","type":"->"},{"file":"/var/www/nextcloud/lib/private/Template/Base.php","line":132,"function":"fetchPage","class":"OC_T emplate","type":"->"},{"file":"/var/www/nextcloud/lib/private/legacy/OC_Template.php","line":291,"function":"printPage","class":"OC\\Template\\Base","type":"->"},{"f ile":"/var/www/nextcloud/lib/base.php","line":456,"function":"printExceptionErrorPage","class":"OC_Template","type":"::"},{"file":"/var/www/nextcloud/lib/base.php"," line":705,"function":"initSession","class":"OC","type":"::"},{"file":"/var/www/nextcloud/lib/base.php","line":1200,"function":"init","class":"OC","type":"::"},{"file ":"/var/www/nextcloud/remote.php","line":119,"args":["/var/www/nextcloud/lib/base.php"],"function":"require_once"}],"File":"/var/www/nextcloud/3rdparty/symfony/routi ng/Generator/UrlGenerator.php","Line":144,"message":"Unable to generate a URL for the named route \"activity.Activities.index\" as such route does not exist.","excep tion":{},"CustomMessage":"Unable to generate a URL for the named route \"activity.Activities.index\" as such route does not exist."}} ``` ### Additional info _No response_

Ran into this MAJOR ISSUE, taking Nextcloud DOWN. It upgraded fine but since then… dead!

Edit:

(hopefully) solved by “downgrading” to 27.1.5.1 (without database or data directory) by

restoring $nextcloud-data-dir/updater-ocXXXXXXXXXX/backups/nextcloud-27.1.5.1-1706394934 over my /var/www/nextcloud
and running occ upgrade afterwards.

Many double checks, backups and tests before and after that included made this freaking 27.1.6.2 update steal me 5 and a half hours of my life time (instead of the usual 10 minutes for minor updates), making this the worst update experience EVER.

Because of this personal experience with a stable (!!!) release AND the fact that

a) [Bug]: Composer dependencies require a 64-bit build of PHP · Issue #43157 · nextcloud/server · GitHub got absolutely no attention so far (only someone constantly minimizing comments, so watching but not responding/helping at all)
b) this should have been discovered in the RC version (RC4 of Nextcloud 28.0.2) already and
c) likely there’ve been NO tests made with 32 bit systems which violates the promises made at Update on 32-bit support: decision to block the update on Nextcloud 26 reverted

… I currently can’t trust Nextcloud('s update mechanisms) anymore. I don’t hope but expect others to run into this very same issue once the 27.1.6.2 or 28.0.2 update is performed by other 32 bit users. Have fun with that.

I’ll check back in a few weeks once [Bug]: Composer dependencies require a 64-bit build of PHP · Issue #43157 · nextcloud/server · GitHub is hopefully confirmed to be fixed in the 27 channel.