Hello,
I’ve updated my server instance from nextcloud 23.0.3 to 24.0.0. After I’ve copied the config.php and deleted in the file file line " ‘version’ => ‘22.2.3.0’,", i started the nginx service. Then I’ve got the following message in the browser:
Aktualisierung auf 24.0.0
Exception: Updates between multiple major versions and downgrades are unsupported.
Detaillierte Protokollmeldungen
Update vorbereiten
Log-Level auf “debug” gesetzt
Wartungsmodus eingeschaltet
Exception: Updates between multiple major versions and downgrades are unsupported.
Das Update war nicht erfolgreich. Für mehr Informationen lese bitte diesen Forenbeitrag zu diesem Thema.
[root@tmp]# sudo -u http php /usr/share/webapps/nextcloud/occ status
Nextcloud or one of the apps require upgrade - only a limited number of commands are available
You may use your browser or the occ upgrade command to do the upgrade
- installed: true
- version: 24.0.0.12
- versionstring: 24.0.0
- edition:
- maintenance: false
- needsDbUpgrade: true
- productname: Nextcloud
- extendedSupport: false
Copy paste this into your post and please fill it out.
Support intro
Nextcloud version (eg, 20.0.5): 23.0.3 - update to 24.0.0
Operating system and version (eg, Ubuntu 20.04): archLinux 2022-05
Apache or nginx version (eg, Apache 2.4.25): nginix 1.20.2
PHP version (eg, 7.4): 8.1.5
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
Upgrade the server package manually
The output of your Nextcloud log in Admin > Logging:
PASTE HERE
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'oci767iflnur',
'passwordsalt' => 'xxxxx',
'secret' => 'xxxxxxxx',
'trusted_domains' =>
array (
0 => 'xxxx',
),
'datadirectory' => '/nextcloudDATA/data',
'default_phone_region' => 'DE',
'auth.bruteforce.protection.enabled' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'dbtype' => 'mysql',
'overwrite.cli.url' => 'xxxx',
'dbname' => 'nextcloudDB',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'xxxx',
'dbpassword' => 'xxx',
'installed' => true,
'mail_smtpmode' => 'smtp',
'mail_smtpsecure' => 'ssl',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'nextcloud',
'mail_domain' => 'xxxx',
'mail_smtpauthtype' => 'LOGIN',
'mail_smtpauth' => 1,
'mail_smtphost' => 'xxx',
'mail_smtpport' => 'xxx',
'mail_smtpname' => 'xxx',
'mail_smtppassword' => 'xxx',
'log_type' => 'file',
'logtimezone' => 'Europe/Berlin',
'logfile' => '/nextcloudDATA/data/log/nextcloud.log',
'loglevel' => 2,
'log_rotate_size' => 20971520,
'syslog_tag' => 'Nextcloud',
'remember_login_cookie_lifetime' => 1800,
'session_lifetime' => 43200,
'blacklisted_files' =>
array (
0 => '.htaccess',
1 => 'Thumbs.db',
2 => 'thumbs.db',
3 => '.DS_Store',
4 => '.Trashes',
5 => '.TemporaryItems',
),
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\BMP',
4 => 'OC\\Preview\\XBitmap',
5 => 'OC\\Preview\\Movie',
6 => 'OC\\Preview\\PDF',
7 => 'OC\\Preview\\MP3',
8 => 'OC\\Preview\\TXT',
9 => 'OC\\Preview\\MarkDown',
10 => 'OC\\Preview\\PDF',
),
'maintenance' => false,
'theme' => '',
'config_is_read_only' => false,
);
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
{"reqId":"ePVhtzgh7XFKyu6fDHoi","level":3,"time":"2022-05-08T08:18:32+02:00","remoteAddr":"xxxxxxx","user":"--","app":"no app in context","method":"GET","url":"/core/ajax/update.php?requesttoken=yQmkP4wkaCSzud9gOCJgFsIHiTf6TXqMwl3z8BzisKQ%3D%3As1nNUdRTLlX47vAzU1cXRpVM2WewfAjtoQm%2FqXKT2Oo%3D","message":"Updates between multiple major versions and downgrades are unsupported.","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:100.0) Gecko/20100101 Firefox/100.0","version":"","exception":{"Exception":"Exception","Message":"Updates between multiple major versions and downgrades are unsupported.","Code":0,"Trace":[{"file":"/usr/share/webapps/nextcloud/lib/private/Updater.php","line":133,"function":"doUpgrade","class":"OC\\Updater","type":"->"},{"file":"/usr/share/webapps/nextcloud/core/ajax/update.php","line":194,"function":"upgrade","class":"OC\\Updater","type":"->"}],"File":"/usr/share/webapps/nextcloud/lib/private/Updater.php","Line":234,"CustomMessage":"Updates between multiple major versions and downgrades are unsupported."}}
{"reqId":"ePVhtzgh7XFKyu6fDHoi","level":3,"time":"2022-05-08T08:18:32+02:00","remoteAddr":"xxxxxx","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=yQmkP4wkaCSzud9gOCJgFsIHiTf6TXqMwl3z8BzisKQ%3D%3As1nNUdRTLlX47vAzU1cXRpVM2WewfAjtoQm%2FqXKT2Oo%3D","message":"\\OC\\Updater::failure: Exception: Updates between multiple major versions and downgrades are unsupported.","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:100.0) Gecko/20100101 Firefox/100.0","version":""}
{"reqId":"ePVhtzgh7XFKyu6fDHoi","level":3,"time":"2022-05-08T08:18:32+02:00","remoteAddr":"xxxxxxx","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=yQmkP4wkaCSzud9gOCJgFsIHiTf6TXqMwl3z8BzisKQ%3D%3As1nNUdRTLlX47vAzU1cXRpVM2WewfAjtoQm%2FqXKT2Oo%3D","message":"\\OC\\Updater::updateEnd: Update failed","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:100.0) Gecko/20100101 Firefox/100.0","version":""}
{"reqId":"ePVhtzgh7XFKyu6fDHoi","level":1,"time":"2022-05-08T08:18:32+02:00","remoteAddr":"xxxxxxx","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=yQmkP4wkaCSzud9gOCJgFsIHiTf6TXqMwl3z8BzisKQ%3D%3As1nNUdRTLlX47vAzU1cXRpVM2WewfAjtoQm%2FqXKT2Oo%3D","message":"\\OC\\Updater::maintenanceActive: Maintenance mode is kept active","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:100.0) Gecko/20100101 Firefox/100.0","version":""}
{"reqId":"ePVhtzgh7XFKyu6fDHoi","level":1,"time":"2022-05-08T08:18:32+02:00","remoteAddr":"xxxxxxxxx","user":"--","app":"updater","method":"GET","url":"/core/ajax/update.php?requesttoken=yQmkP4wkaCSzud9gOCJgFsIHiTf6TXqMwl3z8BzisKQ%3D%3As1nNUdRTLlX47vAzU1cXRpVM2WewfAjtoQm%2FqXKT2Oo%3D","message":"\\OC\\Updater::resetLogLevel: Reset log level to Warning(2)","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:100.0) Gecko/20100101 Firefox/100.0","version":""}
What can I do to finished the installation?
Kind regards
Mathias