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Some useful links to gather information about your Nextcloud Talk installation:
Information about Signaling server: /index.php/index.php/settings/admin/talk#signaling_server
Information about TURN server: /index.php/settings/admin/talk#turn_server
Information about STUN server: /index.php/settings/admin/talk#stun_server
Nextcloud version 32.0.0
Custom Signaling server configured: no
Custom TURN server configured: no
Custom STUN server configured: no
Operating system (eg, Windows/Ubuntu/…): WSL (Debian 13.1) on Windows Server 2022
Browser name and version (eg, Chrome v101): Edge on Windows 11
I want to transfer Date from Sharepoint server to Nextcloud server using WebDav.
This ist the summary of trys:
files >1G from Filesystem to Nextcloud via browser – ok.
files > 1G from Filesystem to Nextcloud via WebDav – fails.
files > 1G from Filesystem to Sharepoint via Webdav – ok.
files > 1G from Nextcloud to Sharepoint via WebDav – ok.
files > 1G from Sharepoint to Nextcloud via WebDav – fails.
It seems, there ist a problem with nextcloud receiving large files vi WebDav.
The registry entry
HKLM\SYSTEM\CurrentControlSet\Services\WebClient\Parameter\FileSizeLimitInBytes
has the value „4294967295“.
The file
/var/www/Nexctloud/.user.ini
contains the values
php_value upload_max_filesize 16G
php_value post_max_size 16G
php_value max_input_time 3600
php_value max_execution_time 3600
The files
/etc/php/8.4/apache2/php.ini
/etc/php/8.4/cli/php.ini
/etc/php/8.4/fpm/php.ini
all contains the same values:
post_max_size = 16G
upload_max_filesize = 16G
max_execution_time = 3600
max_input_time = 3600
Has any one an idea to fix the problem?