Unable to see Nextcloud folder in iOS app

Nextcloud Hub 3 (25.0.4)
iOS 4.7.0.23
MySQL
Apache

On my computer I can see my folder but it does not display in the iOS app.

If I create a folder directly in the iOS app, I see the folder in the app and on my computer browser.

The folder I dont see in the iOS app is a CIFS external storage.

What I have tried so far:

  1. occ files:scan --all
  2. Uninstall the app on my iPhone
  3. App reset in the iOS app
  4. Search Google but does not find any answer to my bug

Hi @jdd05,
You are missing the required support template. Please fill this form out and edit into your post.

This will give us the technical info and logs needed to help you! Thanks.

Sorry this is my first time here:

Nextcloud version (eg, 20.0.5): 25.0.4
Operating system and version (eg, Ubuntu 20.04): Debian 11
Apache or nginx version (eg, Apache 2.4.25): Apache 2.4.54
PHP version (eg, 7.4): PHP 8.1.16
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:

  1. Open Nextcloud in a browser, I see the folder
  2. Open Nextcloud iOS, I don’t see the folder
  3. If I create a new folder in the iOS app, I see it in the app and in the browser.
    The output of your Nextcloud log in Admin > Logging:
    PASTE HERE
    The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php $CONFIG = array ( 'default_phone_region' => 'CA', 'htaccess.RewriteBase' => '/', 'memcache.local' => '\\OC\\Memcache\\APCu', 'apps_paths' => array ( 0 => array ( 'path' => '/var/www/html/apps', 'url' => '/apps', 'writable' => false, ), 1 => array ( 'path' => '/var/www/html/custom_apps', 'url' => '/custom_apps', 'writable' => true, ), ), 'instanceid' => '', 'passwordsalt' => ', 'secret' => ', 'trusted_domains' => array ( 0 => '192.168.1.3', ), 'datadirectory' => '/var/www/html/data', 'dbtype' => 'mysql', 'version' => '25.0.4.1', 'overwrite.cli.url' => 'http://192.168.1.3', 'dbname' => 'nextcloud', 'dbhost' => '192.168.1.115:3306', 'dbport' => '', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'oc_JDD', 'dbpassword' => '', 'installed' => true, 'theme' => '', 'loglevel' => 2, 'maintenance' => false, 'mail_smtpmode' => 'smtp', 'mail_smtpauthtype' => 'LOGIN', 'mail_sendmailmode' => 'smtp', 'mail_smtpauth' => 1, 'mail_from_address' => '', 'mail_domain' => '', 'mail_smtphost' => ', 'mail_smtpport' => '465', 'mail_smtpname' => '', 'mail_smtppassword' => '', 'mail_smtpsecure' => 'ssl', ); The output of your Apache/nginx/system log in /var/log/____: Empty Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary. 192.168.1.217 - - [16/Mar/2023:01:23:18 +0000] "GET /apps/logreader/poll?lastReqId=MvCmMpx9gRDTYEEFjxzK HTTP/1.1" 200 857 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36" 192.168.30.24 - ddj [16/Mar/2023:01:23:55 +0000] "GET /status.php HTTP/1.1" 200 3840 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.1.217 - - [16/Mar/2023:01:23:38 +0000] "GET /apps/logreader/poll?lastReqId=MvCmMpx9gRDTYEEFjxzK HTTP/1.1" 200 857 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.0.0 Safari/537.36" 192.168.30.24 - ddj [16/Mar/2023:01:23:55 +0000] "GET /ocs/v2.php/cloud/user HTTP/1.1" 200 4039 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - ddj [16/Mar/2023:01:24:00 +0000] "GET /ocs/v2.php/apps/dashboard/api/v1/widgets HTTP/1.1" 200 3943 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - - [16/Mar/2023:01:24:00 +0000] "GET /index.php/avatar/ddj/384 HTTP/1.1" 304 923 "-" "Nextcloud/4.7.0 (it.twsweb.Nextcloud; build:23; iOS 16.3.1) Alamofire/5.6.4" 192.168.30.24 - - [16/Mar/2023:01:24:00 +0000] "GET /apps/activity/img/activity-dark.svg HTTP/1.1" 200 744 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - ddj [16/Mar/2023:01:24:00 +0000] "GET /ocs/v1.php/cloud/capabilities HTTP/1.1" 200 5474 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - ddj [16/Mar/2023:01:23:57 +0000] "PROPFIND /remote.php/dav/files/ddj HTTP/1.1" 207 4355 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - ddj [16/Mar/2023:01:23:55 +0000] "PROPFIND /remote.php/dav/files/ddj HTTP/1.1" 207 4355 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - - [16/Mar/2023:01:24:01 +0000] "GET /apps/files/img/app.svg HTTP/1.1" 200 761 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - - [16/Mar/2023:01:24:01 +0000] "GET /apps/user_status/img/app-dark.svg HTTP/1.1" 200 956 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0" 192.168.30.24 - ddj [16/Mar/2023:01:24:01 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/user_status HTTP/1.1" 200 984 "-" "Mozilla/5.0 (iOS) Nextcloud-iOS/4.7.0"

I just found this error in the iOS app log:

2023-03-16 06:12:27 Network response request: https://192.168.1.3/remote.php/dav/files/ddj/NAS, result: failure(Alamofire.AFError.responseValidationFailed(reason: Alamofire.AFError.ResponseValidationFailureReason.unacceptableStatusCode(code: 503)))

support intro and small formatting help

Some or all of the below information will be requested if it isn’t supplied; for fastest response please provide as much as you can :heart:

system information

  • if you have systeminfo app installed you will find the required data on https://{your nextcloud}/settings/admin/serverinfo
  • collect anonymized system report using https://{your nextcloud}/settings/admin/support
Nextcloud version (eg, 26.0.1): 4.9.3
Operating system and version (eg, Ubuntu 22.04): ipados 17.1.2
Apache or nginx version (eg, Apache 2.4.25): -
PHP version (eg, 8.1): -
Database (sqlite or MariaDB or Postgres) -
Docker (compose) -
Snap -
Is this the first time you’ve seen this error? yes/no

The issue you are facing:

  • Steps to replicate it:
  1. Open ipados Files app
  2. In locations, icloud drive appears as well as on my ipad, but not Nextcloud