Unable to find TOTP app

DavideAccogli · January 18, 2021, 11:03am

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Nextcloud version : 20.0.5
Operating system and version: Raspberry OS
Apache: Apache 2.4.38
PHP version: 7.3.19-1

I’m unable to find the TOTP app when I search for it in NextCloud.
I’d like to enable 2FA but without this app I can’t.

Is this the first time you’ve seen this error? Y

Steps to replicate it:

Login into NextCloud with admin
Go to Applications
Search for “TOTP”
No app found

Thanks for any help

devnull · January 18, 2021, 11:32am

For TOTP you need the app Two-Factor TOTP Provider . Search in the app part “security”.

Here a video sorry in german.
Cloud richtig absichern! Zwei-Faktor-Authentifizierung fuÌr Nextcloud - YouTube

DavideAccogli · January 18, 2021, 11:46am

Please see the image… It reads (no results for totp).
I don’t know what to do…

devnull · January 18, 2021, 11:46am

Please do not search. Scroll through all apps in “security”.

DavideAccogli · January 18, 2021, 11:54am

I’s not there

devnull · January 18, 2021, 12:09pm

Perhaps you can change the language to “english”. Also perhaps you can post a screenshot with the list of the apps in security. I also use Nextcloud 20.0.5 and with search “totp” i find the app and i also see the app in the overview.

DavideAccogli · January 18, 2021, 12:48pm

I switched the language to english.
I post here the list of apps in security section

!
security_apps_3|690x382

DavideAccogli · January 18, 2021, 1:52pm

I tried to install manually issuing this command
sudo -u www-data php occ app:install --keep-disabled twofactor_totp
but it returns with this error
Error: Could not download app twofactor_totp

devnull · January 18, 2021, 1:55pm

Can you install other apps. Perhaps you have from your server no access to the app server from Nextcloud GmbH.

DavideAccogli · January 18, 2021, 1:57pm

Yes, I can. I just installed “Antivirus for files”

DavideAccogli · January 18, 2021, 2:30pm

I solved doing it manually.
I downloaded the tar.gz file of the app, I moved to apps folder on nextcloud and enabled it using occ.
Strange i didn’t find it through the web interface.

devnull · January 18, 2021, 3:20pm

Perhaps an url filter or adblock. You can use network analysis (F12 or right click firefox menu) to analyse it.

nachoparker · January 18, 2021, 8:31pm

Me and another tester ran into the same issue when testing the upgrade to NC20.0.5.

Many apps were disabled and had to be force-enabled and others completely disappeared from the app store, such as TOTP and News.

@DavideAccogli are you using NCP or plain NC on your Raspberry Pi?

vascocb · January 18, 2021, 8:47pm

I’m trying to make a list of the apps with problems

vascocb · January 18, 2021, 9:13pm

This is what I found after upgrade to 20.0.5. Can be more. At this moment is not easy to replicate all the instalation This is on Nextcloudpi Debian 10 x86_64 (curl instalation) and Nextcloudpi on raspberrypi 4 (nextcloudpi image).
There are no differences betwin the two.
In 20.0.4 all apps are working as expected.

Marked as untested and disabled by the upgrade:
Checksum
Deck
Metadata
Two-Factor Admin Support
Unsplash

Apps that disappeared from the app store/my installation:
Collaborative tags
Comments
Mail
News
TOTP
Two-Factor U2F

DavideAccogli · January 19, 2021, 6:36am

Bello, I’m using NC on Raspberry PI 4.
I downloaded version 18 at https://download.nextcloud.com/server/releases and upgraded stabile releases as they were available.
Thanks

DavideAccogli · January 19, 2021, 6:39am

So I’m not mad. TOTP disappeared.
I manager to install it manually and it works, but that it’s not the way it should be.

devnull · January 19, 2021, 8:46am

Please read this. Perhaps it is a solution for you.

vascocb · January 19, 2021, 10:28am

Whi don’t you try the last Nextcloudpi image?
Is working well in version 20.0.4 and is optimized for raspberrypi.
https://ownyourbits.com/downloads/

DavideAccogli · January 19, 2021, 11:02am

Thanks, but my instance is in production and I prefer to maintan the main line.