Unable to Add Additional Media Folder in Nextcloud Photos

[alex-fl]

The Basics

• Nextcloud Server version (e.g., 29.x.x):
  • 30.0.5.1
• Operating system and version (e.g., Ubuntu 24.04):
  • Linux Docker-Server 6.1.0-29-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.123-1 (2025-01-02) x86_64 GNU/Linux
• Web server and version (e.g, Apache 2.4.25):
  • Server version: Apache/2.4.62 (Debian)
• Reverse proxy and version _(e.g. nginx 1.27.2)
  • Nginx Proxy Manager v2.12.2
• PHP version (e.g, 8.3):
  • PHP 8.2.27
• Is this the first time you’ve seen this error? (Yes / No):
  • yes
• When did this problem seem to first start?
  • don’t now if already exist since beginning
• Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
  • Docker Compose
• Are you using CloudfIare, mod_security, or similar? (Yes / No)
  • Yes CloudfIare

Summary of the issue you are facing:

I want to add an additional media folder so that photos and videos from another directory can also appear in the Photos app.

However, when I go to:
Photos > Settings > Media Folder
I don’t get any option to select or add another folder. The window simply shows the existing selection but doesn’t provide a way to choose new directories.

Steps to replicate it (hint: details matter!):

1. Photo app (Fotos)
2. settings (Einstellunen)
3. +Add Folder +(Ordner Hinzufügen)

Log entries

Nextcloud

https://pastebin.com/0abp0qTW

Web Browser

nothing

Web server / Reverse Proxy

nc-main   | 10.0.2.3 - - [29/Jan/2025:16:03:58 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 304 778 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0"
nc-main   | 10.0.2.3 - alex1987 [29/Jan/2025:16:04:11 +0000] "GET /ocs/v2.php/apps/user_status/api/v1/user_status?format=json HTTP/1.1" 200 1026 "-" "Mozilla/5.0 (Windows) mirall/3.15.3 (build 20250107) (Nextcloud, windows-10.0.22631 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
nc-main   | 10.0.2.3 - - [29/Jan/2025:16:04:29 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 304 778 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:134.0) Gecko/20100101 Firefox/134.0"
nc-main   | 10.0.2.3 - alex1987 [29/Jan/2025:16:04:33 +0000] "PROPFIND /remote.php/dav/files/alex1987/ HTTP/1.1" 207 1093 "-" "Mozilla/5.0 (Windows) mirall/3.15.3 (build 20250107) (Nextcloud, windows-10.0.22631 ClientArchitecture: x86_64 OsArchitecture: x86_64)"
nc-main   | 10.0.2.3 - - [29/Jan/2025:16:04:34 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 304 778 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36"
nc-main   | 10.0.2.3 - - [29/Jan/2025:16:04:34 +0000] "GET /ocs/v2.php/apps/notifications/api/v2/notifications HTTP/1.1" 304 778 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/131.0.0.0 Safari/537.36"

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):

{
    "system": {
        "htaccess.RewriteBase": "\/",
        "memcache.local": "\\OC\\Memcache\\APCu",
        "apps_paths": [
            {
                "path": "\/var\/www\/html\/apps",
                "url": "\/apps",
                "writable": false
            },
            {
                "path": "\/var\/www\/html\/custom_apps",
                "url": "\/custom_apps",
                "writable": true
            }
        ],
        "memcache.distributed": "\\OC\\Memcache\\Redis",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "password": "***REMOVED SENSITIVE VALUE***",
            "port": 6379
        },
        "upgrade.disable-web": true,
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "cloud2.underwater-way.com",
            "10.0.0.10:8090"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "30.0.5.1",
        "overwrite.cli.url": "https:\/\/cloud2.underwater-way.com\/",
        "overwriteprotocol": "https",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbport": "",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance": false,
        "default_phone_region": "FL",
        "maintenance_window_start": 3,
        "memories.exiftool": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/exiftool-amd64-glibc",
        "memories.vod.path": "\/var\/www\/html\/custom_apps\/memories\/bin-ext\/go-vod-amd64",
        "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg",
        "memories.vod.ffprobe": "\/usr\/bin\/ffprobe",
        "loglevel": 0,
        "enabledPreviewProviders": [
            "OC\\Preview\\BMP",
            "OC\\Preview\\GIF",
            "OC\\Preview\\JPEG",
            "OC\\Preview\\Krita",
            "OC\\Preview\\MarkDown",
            "OC\\Preview\\MP3",
            "OC\\Preview\\OpenDocument",
            "OC\\Preview\\PNG",
            "OC\\Preview\\TXT",
            "OC\\Preview\\XBitmap",
            "OC\\Preview\\Movie",
            "OC\\Preview\\PDF",
            "OC\\Preview\\Image",
            "OC\\Preview\\HEIC",
            "OC\\Preview\\TIFF"
        ],
        "data-fingerprint": "e9d2014870a03e31c2d411de0991e274",
        "memories.gis_type": 1,
        "preview_max_x": 1024,
        "preview_max_y": 1024,
        "memories.db.triggers.fcu": true
    }
}

Apps

Enabled:
  - activity: 3.0.0
  - app_api: 4.0.5
  - bruteforcesettings: 3.0.0
  - calendar: 5.0.9
  - circles: 30.0.0
  - cloud_federation_api: 1.13.0
  - comments: 1.20.1
  - contacts: 6.1.3
  - contactsinteraction: 1.11.0
  - dashboard: 7.10.0
  - dav: 1.31.1
  - federatedfilesharing: 1.20.0
  - federation: 1.20.0
  - files: 2.2.0
  - files_downloadlimit: 3.0.0
  - files_pdfviewer: 3.0.0
  - files_reminders: 1.3.0
  - files_sharing: 1.22.0
  - files_trashbin: 1.20.1
  - files_versions: 1.23.0
  - gpoddersync: 3.11.0
  - logreader: 3.0.0
  - lookup_server_connector: 1.18.0
  - memories: 7.4.1
  - notes: 4.11.0
  - notifications: 3.0.0
  - oauth2: 1.18.1
  - password_policy: 2.0.0
  - photos: 3.0.2
  - previewgenerator: 5.7.0
  - privacy: 2.0.0
  - provisioning_api: 1.20.0
  - recommendations: 3.0.0
  - related_resources: 1.5.0
  - serverinfo: 2.0.0
  - settings: 1.13.0
  - sharebymail: 1.20.0
  - support: 2.0.0
  - survey_client: 2.0.0
  - text: 4.1.0
  - theming: 2.5.0
  - twofactor_backupcodes: 1.19.0
  - updatenotification: 1.20.0
  - user_status: 1.10.0
  - viewer: 3.0.0
  - weather_status: 1.10.0
  - webhook_listeners: 1.1.0-dev
  - workflowengine: 2.12.0
Disabled:
  - admin_audit: 1.20.0
  - encryption: 2.18.0
  - files_external: 1.22.0
  - firstrunwizard: 3.0.0 (installed 2.17.0)
  - mail: 4.1.2 (installed 4.1.2)
  - nextcloud_announcements: 2.0.0 (installed 1.17.0)
  - richdocumentscode: 24.4.1103
  - spreed: 20.1.3
  - suspicious_login: 8.0.0
  - systemtags: 1.20.0 (installed 1.18.0)
  - twofactor_nextcloud_notification: 4.0.0
  - twofactor_totp: 12.0.0-dev
  - user_ldap: 1.21.0

[jtr]

Issue with Photos Plugin and Samba Mount in NextCloud

Hello NextCloud community, I recently started using NextCloud and encountered an issue. The photos plugin is not displaying images from a mounted Samba disk, although I can view them without any problems in the “Files” section. I would appreciate any help or suggestions on how to resolve this issue. Thank you!

[m707]

/me2. I would like to point the photo app to some different folders that have pics in it, but no luck to configure that :(.

[Noobie50]

Same issue but using Nextcloud Hub 10 (31.0.5) docker version, all worked in 31.0.4

[heo76]

Would like to confirm the comment from Noobie50.
NC 31.0.5 (no docker), PHP 8.2, Apache 2.4

Adding Folders with occ user:settings [user] photos photosSourceFolders [‘“/Folder1”’,‘“/Folder2/Subfolder2”’] does not work because not just Subfolder2 is added but whole Folder2.

Thank you