The Basics
-
Nextcloud Server version (e.g., 29.x.x):
30.0.2 -
Operating system and version (e.g., Ubuntu 24.04):
LM 21.3 -
Web server and version (e.g, Apache 2.4.25):
8.0.40 -
Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
-
PHP version (e.g, 8.3):
8.2 -
Is this the first time you’ve seen this error? (Yes / No):
Yes -
When did this problem seem to first start?
noticed it when I was getting notification on Android and in browsers (states there is a new version available) -
Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.)
-
Are you using Cloudflare, mod_security, or similar? (Yes / No)
no
Summary of the issue you are facing:
- open admin settings → overview > version shows 30.0.2 with no indication of a new version available
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log
located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____
:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system
or similar is best, but, if not possible, the contents of your config.php
file from /path/to/nextcloud
is fine (make sure to remove any identifiable information!):
couldn't find any related error message
Apps
The output of occ app:list
(if possible).
Enabled:
- activity: 3.0.0
- admin_audit: 1.20.0
- analytics: 5.2.0
- app_api: 4.0.0
- assistant: 2.1.1
- bookmarks: 15.0.3
- bruteforcesettings: 3.0.0
- carnet: 0.25.6
- cloud_federation_api: 1.13.0
- cloud_py_api: 0.2.0
- comments: 1.20.1
- contacts: 6.1.1
- dashboard: 7.10.0
- dav: 1.31.1
- duplicatefinder: 1.2.6
- federatedfilesharing: 1.20.0
- files: 2.2.0
- files_antivirus: 5.6.1
- files_automatedtagging: 1.20.0
- files_external: 1.22.0
- files_pdfviewer: 3.0.0
- files_reminders: 1.3.0
- files_trashbin: 1.20.1
- fileslibreofficeedit: 2.0.1
- logreader: 3.0.0
- lookup_server_connector: 1.18.0
- mail: 4.0.9
- memegen: 1.1.0
- memories: 7.4.1
- music: 2.0.1
- nextcloud_announcements: 2.0.0
- notes: 4.11.0
- notifications: 3.0.0
- oauth2: 1.18.1
- password_policy: 2.0.0
- photos: 3.0.2
- previewgenerator: 5.7.0
- privacy: 2.0.0
- provisioning_api: 1.20.0
- recognize: 8.2.0
- recommendations: 3.0.0
- related_resources: 1.5.0
- serverinfo: 2.0.0
- settings: 1.13.0
- support: 2.0.0
- survey_client: 2.0.0
- suspicious_login: 8.0.0
- systemtags: 1.20.0
- tasks: 0.16.1
- text: 4.1.0
- theming: 2.5.0
- thesearchpage: 1.2.8
- twofactor_backupcodes: 1.19.0
- updatenotification: 1.20.0
- viewer: 3.0.0
- weather_status: 1.10.0
- webhook_listeners: 1.1.0-dev
- workflowengine: 2.12.0
Disabled:
- auto_mail_accounts: 0.1.7 (installed 0.1.7)
- cfg_share_links: 6.1.1 (installed 6.1.1)
- circles: 30.0.0 (installed 29.0.0-dev)
- contactsinteraction: 1.11.0 (installed 1.10.0)
- encryption: 2.18.0 (installed 2.9.0)
- epubreader: 1.4.7 (installed 1.4.7)
- facerecognition: 0.9.60 (installed 0.9.60)
- familytree: 1.3.5 (installed 1.3.5)
- federation: 1.20.0 (installed 1.19.0)
- files_downloadlimit: 3.0.0 (installed 2.0.0)
- files_rightclick: 0.15.1 (installed 1.6.0)
- files_sharing: 1.22.0 (installed 1.21.0)
- files_versions: 1.23.0 (installed 1.21.0)
- firstrunwizard: 3.0.0 (installed 2.17.0)
- htmlviewer: 30.0.0 (installed 30.0.0)
- integration_dropbox: 3.0.3 (installed 3.0.3)
- maps: 1.5.0 (installed 1.5.0)
- mediadc: 0.4.0 (installed 0.4.0)
- nextant: 1.0.10
- nextbackup: 21.1.0 (installed 21.1.0)
- phonetrack: 0.8.1 (installed 0.8.1)
- printer: 0.0.5 (installed 0.0.5)
- radio: 1.0.3 (installed 1.0.3)
- richdocuments: 8.5.3 (installed 8.5.3)
- sharebymail: 1.20.0 (installed 1.18.0)
- twofactor_nextcloud_notification: 4.0.0
- twofactor_totp: 12.0.0-dev
- user_ldap: 1.21.0
- user_status: 1.10.0 (installed 1.8.1)
- weather: 1.7.7
- workflow_script: 1.15.0 (installed 1.15.0)
Maybe a useful note: when I change the update channel from stable to beta I do get the version 30.0.4 RC1 is available to install