I’ve run into an issue on my Honor MagicBook Art 14 laptop. After logging in and selecting a synchronization folder, the user status shows as “offline,” and after about 30 seconds, the settings display the error: “Failed to connect to Nextcloud; the server took too long to respond.” This problem is specific to this laptop; the same account works perfectly on another machine. The web version works fine, and ping packets go through successfully. I’ve tried using a VPN, a wired connection, different nextcloud desktop versions, and Wi-Fi, and even reinstalled Windows, but nothing helps.
hey @senseless and welcome to the NC-community forum(s)
i’m really sorry that you’re facing problems on that one computer.
but at the same time I’m really afraid that most probably anyone can help you any further solving the problem… since we just don’t know anything important neither about your server/sever-environment nor about the problematic machine.
so… what do you expect us to do? Asking our crystal balls for informations about your system?
to avoid overloading our crystal balls we installed this support template here which you kindly deleted.
so the only thing to suggest to you is: buy some new gear. or a new internet-connection. or both… ![]()