Hello, I am facing a technical challenge that unfolds into two main issues:
-
Recurring Synchronization after Reboot: Whenever the machine with the Nextcloud desktop client is shut down or rebooted, synchronization is triggered again. I noticed that after rebooting, previously synchronized files disappear. Upon starting the client, it indicates itâs performing a new synchronization of all files, totaling approximately 3.5 GB. Researching the forum, I found out that this behavior is intentional, as the system doesnât trust the previous state of the files. While itâs inconvenient, I can understand the logic behind it. However, during this synchronization, the process is often interrupted with the message âOperation canceledâ. Even trying to restart the process or relog into the Nextcloud client, the issue persists. Interestingly, after a few hours or even days, the files appear synchronized âmagicallyâ.
Forum Reference. -
User Lockout after Login Attempts: The user in question is frequently deactivated due to multiple login attempts.
PS: Dozens of other users synchronize their files without encountering the described issues.
Actions Taken:
- We created a new user and assigned the appropriate permissions.
- Reinstalled the Nextcloud client.
- Enabled the Nextcloud client log to try to gather more information, but without success.
Additional Information:
- Desktop client version installed via
ppa:nextcloud-devs/client
: Nextcloud version 3.5.4-20220806.084713.fea986309-1.0~focal1 Using Qt 5.12.8, built against Qt 5.12.8 Using Qt platform plugin âxcbâ Using âOpenSSL 1.1.1f 31 Mar 2020â Running on Ubuntu 20.04.6 LTS, x86_64 - Operating System: Ubuntu (Gnome) 20.04LTS
- Nextcloud server version: 27.1.3.2
- Operating System Server: Ubuntu 22.04LTS
- Note: The Nextcloud server is set up behind Cloudflare.
Thank you for your time!