Nextcloud log: Hello,
I am running Nextcloud 33.0.5.1 (native installation on Ubuntu) with a remote MySQL database and data directory located on an external mount (/mnt/nc/von100).
The background cron job is actually running perfectly fine via systemd-timer and terminates with status=0/SUCCESS every 5 minutes. However, the admin overview interface still stubbornly reports: âThe asynchronous tasks process doesnât seem to be running. It hasnât been executed yet.â and âYour data directory is not writable.â
Here are the raw log entries from my nextcloud.log showing that cron.php is actively and successfully executing the background jobs (it only tripped over a temporary IMAP sync issue for account 9, which has since been removed):
{"reqId":"wLYAUEcrPXzOJ2JIn4mZ","level":3,"time":"2026-06-09T17:45:47+02:00","remoteAddr":"","user":"--","app":"mail","method":"","url":"--","scriptName":"cron.php","message":"Cron mail sync failed for account 9","userAgent":"--","version":"33.0.5.1","occ_command":["cron.php"],"exception":{"Exception":"OCA\\Mail\\Exception\\ServiceException","Message":"IMAP error synchronizing account 9: Error connecting to mail server.","Code":11}}
{"reqId":"x8mWLOKLdZQE444JxMMM","level":3,"time":"2026-06-09T18:50:01+02:00","remoteAddr":"","user":"--","app":"mail","method":"","url":"--","scriptName":"/var/www/nc/cron.php","message":"Cron mail sync failed for account 9","userAgent":"--","version":"33.0.5.1","occ_command":["/var/www/nc/cron.php"],"exception":{"Exception":"OCA\\Mail\\Exception\\ServiceException","Message":"IMAP error synchronizing account 9: Error connecting to mail server.","Code":11}}
The systemd configuration is verified, file permissions belong to www-data:www-data, and the cron status in Administration settings â Basic settings correctly shows a green checkmark.
It seems to be a purely cosmetic UI/caching bug on the main admin overview page in NC33 failing to sync with the database/fast-cache timestamp. Has anyone else experienced this specific behavior with external mount paths or remote databases in NC33?
systemmd Log: sudo grep -a -i ânginxâ /var/log/syslog | tail -n 20
2026-06-09T06:43:28.907727+02:00 webserver systemd[1]: Stopping nginx.service - A high performance web server and a reverse proxy serverâŠ
2026-06-09T06:43:33.941341+02:00 webserver systemd[1]: nginx.service: Deactivated successfully.
2026-06-09T06:43:33.941436+02:00 webserver systemd[1]: Stopped nginx.service - A high performance web server and a reverse proxy server.
2026-06-09T06:43:33.941479+02:00 webserver systemd[1]: nginx.service: Consumed 2min 1.051s CPU time over 1d 10h 10min 21.018s wall clock time, 106.8M memory peak.
2026-06-09T06:43:33.943163+02:00 webserver systemd[1]: Starting nginx.service - A high performance web server and a reverse proxy serverâŠ
2026-06-09T06:43:34.003867+02:00 webserver systemd[1]: Started nginx.service - A high performance web server and a reverse proxy server.
2026-06-09T10:22:15.430029+02:00 webserver systemd[1]: Stopping nginx.service - A high performance web server and a reverse proxy serverâŠ
2026-06-09T10:23:50.963447+02:00 webserver systemd[1]: Started nginx.service - A high performance web server and a reverse proxy server.
2026-06-09T10:23:53.355010+02:00 webserver dockerd[2751]: time=â2026-06-09T10:23:53.354922561+02:00â level=info msg=âsbJoin: gwep4 ââ->âa3684ab95b53â, gwep6 ââ->âââ eid=a3684ab95b53 ep=mailcowdockerized-nginx-mailcow-1 net=mailcowdockerized_mailcow-network nid=0b4b7cfeacf1
2026-06-09T17:41:09.629558+02:00 webserver systemd[1]: Reloading nginx.service - A high performance web server and a reverse proxy serverâŠ
2026-06-09T17:41:09.683237+02:00 webserver nginx[763934]: 2026/06/09 17:41:09 [notice] 763934#763934: signal process started
2026-06-09T17:41:09.684225+02:00 webserver systemd[1]: Reloaded nginx.service - A high performance web server and a reverse proxy server.
2026-06-09T17:48:35.622273+02:00 webserver systemd[1]: Started nginx.service - A high performance web server and a reverse proxy server.
2026-06-09T17:48:37.478038+02:00 webserver dockerd[2752]: time=â2026-06-09T17:48:37.477977210+02:00â level=info msg=âsbJoin: gwep4 ââ->âf069cc5571a5â, gwep6 ââ->âââ eid=f069cc5571a5 ep=mailcowdockerized-nginx-mailcow-1 net=mailcowdockerized_mailcow-network nid=0b4b7cfeacf1
2026-06-09T20:28:20.686235+02:00 webserver systemd[1]: Stopping nginx.service - A high performance web server and a reverse proxy serverâŠ
2026-06-09T20:28:25.545336+02:00 webserver systemd[1]: nginx.service: Deactivated successfully.
2026-06-09T20:28:25.545408+02:00 webserver systemd[1]: Stopped nginx.service - A high performance web server and a reverse proxy server.
2026-06-09T20:28:25.545447+02:00 webserver systemd[1]: nginx.service: Consumed 4.786s CPU time over 2h 39min 50.020s wall clock time, 80.5M memory peak.
2026-06-09T20:28:25.547486+02:00 webserver systemd[1]: Starting nginx.service - A high performance web server and a reverse proxy serverâŠ
2026-06-09T20:28:25.635241+02:00 webserver systemd[1]: Started nginx.service - A high performance web server and a reverse proxy server.
root@webserver:
app liste :sudo -u www-data /usr/bin/php8.5 --define apc.enable_cli=1 -d memory_limit=1024M -d open_basedir=none /var/www/nc/occ app:list
Enabled:
- activity: 6.0.0
- app_api: 33.0.0
- assistant: 3.4.3
- bruteforcesettings: 6.0.0
- calendar: 6.4.2
- circles: 33.0.0
- cloud_federation_api: 1.17.0
- comments: 1.23.0
- contacts: 8.5.1
- contactsinteraction: 1.14.1
- dashboard: 7.13.0
- dav: 1.36.0
- federatedfilesharing: 1.23.0
- federation: 1.23.0
- files: 2.5.0
- files_antivirus: 6.2.0
- files_downloadlimit: 5.1.0
- files_external: 1.25.1
- files_fulltextsearch: 33.0.0
- files_pdfviewer: 6.0.0
- files_reminders: 1.6.0
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- firstrunwizard: 6.0.0
- fulltextsearch: 33.0.0
- fulltextsearch_elasticsearch: 33.0.0
- guests: 4.7.5
- logreader: 6.0.0
- lookup_server_connector: 1.21.0
- mail: 5.9.1
- nextcloud_announcements: 5.0.0
- notes: 6.0.0
- notifications: 6.0.0
- notify_push: 1.3.3
- oauth2: 1.21.0
- onlyoffice: 10.0.0
- password_policy: 5.0.0
- photos: 6.0.0
- previewgenerator: 5.13.0
- privacy: 5.0.0
- profile: 1.2.0
- provisioning_api: 1.23.0
- recommendations: 6.0.0
- related_resources: 4.0.0
- serverinfo: 5.0.0
- settings: 1.16.0
- sharebymail: 1.23.0
- support: 5.0.0
- survey_client: 5.0.0
- systemtags: 1.23.0
- text: 7.0.1
- theming: 2.8.0
- twofactor_backupcodes: 1.22.0
- twofactor_totp: 15.0.0
- updatenotification: 1.23.0
- user_status: 1.13.0
- viewer: 6.0.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
- workflowengine: 2.15.0
Disabled:
- admin_audit: 1.23.0
- duplicatefinder: 1.7.3 (installed 1.7.3)
- encryption: 2.21.0
- files_fulltextsearch_tesseract: 32.0.0 (installed 32.0.0)
- suspicious_login: 11.0.0
- testing: 1.23.0
- twofactor_nextcloud_notification: 7.0.0
- user_ldap: 1.24.0
root@webserver:
hier noch die config.php
cat config.php
<?php
$CONFIG = array (
'instanceid' => 'XXX',
'passwordsalt' => 'XXX',
'secret' => 'XXX',
'trusted_domains' =>
array (
0 => 'xxx.de',
1 => '192.168.178.200',
2 => '172.17.0.1',
),
'trusted_proxies' =>
array (
0 => '127.0.0.1',
1 => '172.17.0.1',
),
'datadirectory' => '/mnt/nc/von100',
'dbtype' => 'mysql',
'version' => '33.0.5.1',
'overwrite.cli.url' => 'https://xxx.de',
'dbname' => 'nc32_db',
'dbhost' => '192.168.178.98:3307',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'nc_user',
'dbpassword' => '',
'installed' => true,
'maintenance' => false,
'memcache.local' => '\\OC\\Memcache\\APCu',
'default_phone_region' => 'DE',
'overwriteprotocol' => 'https',
'logtimezone' => 'Europe/Berlin',
'maintenance_window_start' => 1,
'trashbin_retention_obligation' => 'auto, 30',
'memcache.distributed' => '\\OC\\Memcache\\Redis',
'memcache.locking' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => '127.0.0.1',
'port' => 6380,
'password' => 'XXX',
'timeout' => 0.0,
),
'auth.bruteforce.protection.enabled' => false,
'mail_smtpmode' => 'smtp',
'mail_sendmailmode' => 'smtp',
'mail_from_address' => 'xx',
'mail_domain' => 'xxx.de',
'mail_smtphost' => 'xxx.test.de',
'mail_smtpport' => '123',
'mail_smtpauth' => true,
'mail_smtpname' => 'xx.xxx.de',
'mail_smtppassword' => 'XXX',
'mail_smtpsecure' => 'ssl',
'loglevel' => 3,
'theme' => '',
'enable_previews' => true,
'enabledPreviewProviders' =>
array (
0 => 'OC\\Preview\\PNG',
1 => 'OC\\Preview\\JPEG',
2 => 'OC\\Preview\\GIF',
3 => 'OC\\Preview\\HEIC',
4 => 'OC\\Preview\\BMP',
5 => 'OC\\Preview\\XBitmap',
6 => 'OC\\Preview\\MP3',
7 => 'OC\\Preview\\TXT',
8 => 'OC\\Preview\\MarkDown',
9 => 'OC\\Preview\\Movie',
10 => 'OC\\Preview\\MKV',
11 => 'OC\\Preview\\MP4',
12 => 'OC\\Preview\\AVI',
13 => 'OC\\Preview\\PDF',
14 => 'OC\\Preview\\Imaginary',
),
'preview_imaginary_url' => 'http://127.0.0.1:9000',
'app_install_overwrite' =>
array (
1 => 'duplicatefinder',
),
'config_preset' => 2,
'data-fingerprint' => 'XXX',
'allow_local_remote_servers' => true,
'check_data_directory_permissions' => false,
'mail_smtpstreamoptions' =>
array (
'ssl' =>
array (
'allow_self_signed' => false,
'verify_peer' => true,
'verify_peer_name' => true,
),
),
'content_security_policy_component_restrictions' =>
array (
'onlyoffice' =>
array (
'script-src' =>
array (
0 => 'https://onlyoffice.xxx.de',
),
'frame-src' =>
array (
0 => 'https://onlyoffice.xxx.de',
),
'connect-src' =>
array (
0 => 'https://onlyoffice.xxx.de',
),
),
),
'onlyoffice' =>
array (
'editors_check_interval' => 0,
),
'serverid' => 1,
);
root@webserver:
wenn noch etwas fehlt kurz anschreiben.