Signaling server error. Websocket

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The Basics

  • Nextcloud Server version (e.g., 29.x.x):
    • 32.0.0
  • Operating system and version (e.g., Ubuntu 24.04):
    • Nextcloud server - Ubuntu 24.04
    • signaling server - Ubuntu 25.10
  • Web server and version (e.g, Apache 2.4.25):
    • nextcloud server - Apache/2.4.58 (Ubuntu)
    • signaling server - Apache/2.4.64 (Ubuntu)
  • Reverse proxy and version _(e.g. nginx 1.27.2)
    • nextcloud server - Apache/2.4.58 (Ubuntu)
    • signaling server - Apache/2.4.64 (Ubuntu)
  • PHP version (e.g, 8.3):
    • nextcloud server - v8.3.6
  • Is this the first time you’ve seen this error? (Yes / No):
    • Yes
  • When did this problem seem to first start?
    • Recently occurred
  • Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
    • Installation on Linux
  • Are you using CloudfIare, mod_security, or similar? (Yes / No)
    • No

Summary of the issue you are facing:

Hello! I installed the NextCloud server, then decided to install the Talk app and a high-performance server according to the instructions at Сервер сигнализации Nextcloud (High-performance backend) - Hackerspace. I installed it on a separate server and also installed a separate Apache server for the reverse proxy. I installed everything as instructed, but a web socket error occurs when installing the high-performance server for Talk. If you have any suggestions, please share them. Thank you.

Steps to replicate it (hint: details matter!):

When trying to add a high-performance server, an error occurs (screenshot attached to the post).

Log entries

Nextcloud

Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.

1372-09-18T16:16:32.627 -[-] UNKNOWN  -                                                                                                                                                            │
│1970-01-01T00:00:00.280 -[-] INFO     -                                                                                                                                                            │
│  reqId: ap7peWEz5c6yQMd2ZBD7                                                                                                                                                                      │
│  remoteAddr: 91.184.244.208                                                                                                                                                                       │
│  user: --                                                                                                                                                                                         │
│  app: no app in context                                                                                                                                                                           │
│  method: GET                                                                                                                                                                                      │
│  url: /                                                                                                                                                                                           │
│  message: Unable to generate a URL for the named route "notify_push.auth.preauth" as such route does not exist.                                                                                   │
│  userAgent: Mozilla/5.0(WindowsNT6.1;WOW64)AppleWebKit/537.36(KHTML,likeGecko)Chrome/31.0.1650.63Safari/537.36SE2.XMetaSr1.0                                                                      │
│  version: 32.0.0.13                                                                                                                                                                               │
│  exception: {"Exception":"Symfony\\Component\\Routing\\Exception\\RouteNotFoundException","Message":"Unable to generate a URL for the named route \"notify_push.auth.preauth\" as such route does │
│4129-12-03T02:41:53.280 -[-] INFO     -                                                                                                                                                            │
│  reqId: ap7peWEz5c6yQMd2ZBD7                                                                                                                                                                      │
│  remoteAddr: 91.184.244.208                                                                                                                                                                       │
│  user: --                                                                                                                                                                                         │
│  app: no app in context                                                                                                                                                                           │
│  method: GET                                                                                                                                                                                      │
│  url: /                                                                                                                                                                                           │
│  message: Unable to generate a URL for the named route "ocs.password_policy.api.generate" as such route does not exist.                                                                           │
│  userAgent: Mozilla/5.0(WindowsNT6.1;WOW64)AppleWebKit/537.36(KHTML,likeGecko)Chrome/31.0.1650.63Safari/537.36SE2.XMetaSr1.0                                                                      │
│  version: 32.0.0.13                                                                                                                                                                               │
│  exception: {"Exception":"Symfony\\Component\\Routing\\Exception\\RouteNotFoundException","Message":"Unable to generate a URL for the named route \"ocs.password_policy.api.generate\" as such rou│
│4129-12-03T10:41:25.280 -[-] INFO     -                                                                                                                                                            │
│  reqId: ap7peWEz5c6yQMd2ZBD7                                                                                                                                                                      │
│  remoteAddr: 91.184.244.208                                                                                                                                                                       │
│  user: --                                                                                                                                                                                         │
│  app: no app in context                                                                                                                                                                           │
│  method: GET                                                                                                                                                                                      │
│  url: /                                                                                                                                                                                           │
│  message: Unable to generate a URL for the named route "ocs.password_policy.api.validate" as such route does not exist.                                                                           │
│  userAgent: Mozilla/5.0(WindowsNT6.1;WOW64)AppleWebKit/537.36(KHTML,likeGecko)Chrome/31.0.1650.63Safari/537.36SE2.XMetaSr1.0                                                                      │
│  version: 32.0.0.13                                                                                                                                                                               │
│  exception: {"Exception":"Symfony\\Component\\Routing\\Exception\\RouteNotFoundException","Message":"Unable to generate a URL for the named route \"ocs.password_policy.a

Web Browser

If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.

High-performance backend

The High-performance backend is required for calls and conversations with multiple participants. Without the backend, all participants have to upload their own video individually for each other participant, which will most likely cause connectivity issues and a high load on participating devices.

    High-performance backend URL

Error: Websocket connection failed. Check browser console

    Nextcloud base URLhttps://nx.siways.ruTalk Backend URLhttps://nx.siways.ru/ocs/v2.php/apps/spreed/api/v3/signaling/backendWebSocket URLwss://signaling.siways.ru/standalone-signaling/spreed

Web server / Reverse Proxy

The output of your Apache/nginx/system log in /var/log/____:

Nextcloud Server:

[Tue Oct 21 05:53:40.608033 2025] [proxy_fcgi:error] [pid 1096:tid 136925436442304] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 05:53:40.925649 2025] [proxy_fcgi:error] [pid 1096:tid 136925948135104] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 05:53:41.237837 2025] [proxy_fcgi:error] [pid 1096:tid 136925419656896] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 05:53:41.558697 2025] [proxy_fcgi:error] [pid 1096:tid 136925386086080] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 05:53:41.869077 2025] [proxy_fcgi:error] [pid 1096:tid 136924899571392] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 05:53:42.180633 2025] [proxy_fcgi:error] [pid 1096:tid 136924362700480] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 05:53:42.492060 2025] [proxy_fcgi:error] [pid 1096:tid 136925956527808] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 05:53:42.808487 2025] [proxy_fcgi:error] [pid 1096:tid 136924874393280] [client 40.69.188.74:3526] AH01071: Got error 'Primary script unknown'                                         │
│[Tue Oct 21 11:06:36.083364 2025] [proxy_fcgi:error] [pid 1096:tid 136925939742400] [client 209.172.2.50:55168] AH01071: Got error 'Primary script unknown', referer: http://siways.ru             │
│[Tue Oct 21 11:08:57.705304 2025] [core:error] [pid 1096:tid 136924866000576] [client 220.84.21.50:58814] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bin│
│[Tue Oct 21 17:02:28.476834 2025] [proxy_fcgi:error] [pid 1096:tid 136925402871488] [client 146.190.164.115:53299] AH01071: Got error 'Primary script unknown'                                     │
│[Tue Oct 21 20:47:06.918042 2025] [proxy_fcgi:error] [pid 1096:tid 136924882785984] [client 78.153.140.203:42328] AH01071: Got error 'Primary script unknown'                                      │
│[Tue Oct 21 20:47:12.272403 2025] [proxy_fcgi:error] [pid 1096:tid 136925428049600] [client 78.153.140.203:41986] AH01071: Got error 'Primary script unknown'                                      │
│[Tue Oct 21 22:55:41.175070 2025] [proxy_fcgi:error] [pid 1097:tid 136925428049600] [client 78.153.140.179:42948] AH01071: Got error 'Primary script unknown'                                      │
│[Tue Oct 21 22:55:41.796568 2025] [proxy_fcgi:error] [pid 1097:tid 136924891178688] [client 78.153.140.179:45752] AH01071: Got error 'Primary script unknown'                                      │
│[Tue Oct 21 22:55:42.701831 2025] [access_compat:error] [pid 1097:tid 136925402871488] [client 78.153.140.179:50666] AH01797: client denied by server configuration: /var/www/nextcloud/config/aws.│
│[Tue Oct 21 23:43:41.835035 2025] [core:error] [pid 1097:tid 136925931349696] [client 123.57.201.66:35602] AH10244: invalid URI path (/cgi-bin/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/.%2e/bi│
│[Wed Oct 22 02:39:37.610803 2025] [proxy_fcgi:error] [pid 1096:tid 136925411264192] [client 107.170.14.218:46580] AH01071: Got error 'Primary script unknown'                                      │
│[Wed Oct 22 03:25:21.729127 2025] [proxy_fcgi:error] [pid 1096:tid 136924882785984] [client 40.69.167.109:6209] AH01071: Got error 'Primary script unknown'                                        │
│[Wed Oct 22 03:25:22.040802 2025] [proxy_fcgi:error] [pid 1096:tid 136925973313216] [client 40.69.167.109:6209] AH01071: Got error 'Primary script unknown'                                        │
│[Wed Oct 22 03:25:22.352120 2025] [proxy_fcgi:error] [pid 1096:tid 136924857607872] [client 40.69.167.109:6209] AH01071: Got error 'Primary script unknown'                                        │
│[Wed Oct 22 03:25:22.663518 2025] [proxy_fcgi:error] [pid 1096:tid 136924899571392] [client 40.69.167.109:6209] AH01071: Got error 'Primary script unknown'                 


Signaling Server:

Apache
error.log - 

┌[Mon Oct 13 19:01:15.596587 2025] [mpm_event:notice] [pid 67497:tid 67497] AH00489: Apache/2.4.64 (Ubuntu) configured -- resuming normal operations                                                │
│[Mon Oct 13 19:01:15.596736 2025] [core:notice] [pid 67497:tid 67497] AH00094: Command line: '/usr/sbin/apache2'                                                                                   │
│[Mon Oct 13 19:01:39.569836 2025] [mpm_event:notice] [pid 67497:tid 67497] AH00492: caught SIGWINCH, shutting down gracefully                                                                      │
│[Mon Oct 13 19:01:39.653048 2025] [mpm_event:notice] [pid 67950:tid 67950] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                  │
│[Mon Oct 13 19:01:39.653155 2025] [core:notice] [pid 67950:tid 67950] AH00094: Command line: '/usr/sbin/apache2'                                                                                   │
│[Mon Oct 13 19:11:37.332563 2025] [mpm_event:notice] [pid 67950:tid 67950] AH00491: caught SIGTERM, shutting down                                                                                  │
│[Mon Oct 13 19:27:15.946661 2025] [mpm_event:notice] [pid 77351:tid 77351] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                  │
│[Mon Oct 13 19:27:15.946821 2025] [core:notice] [pid 77351:tid 77351] AH00094: Command line: '/usr/sbin/apache2'                                                                                   │
│[Mon Oct 13 19:52:31.379760 2025] [mpm_event:notice] [pid 77351:tid 77351] AH00492: caught SIGWINCH, shutting down gracefully                                                                      │
│[Mon Oct 13 19:52:31.473071 2025] [mpm_event:notice] [pid 83876:tid 83876] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                  │
│[Mon Oct 13 19:52:31.473253 2025] [core:notice] [pid 83876:tid 83876] AH00094: Command line: '/usr/sbin/apache2'                                                                                   │
│[Mon Oct 13 20:18:00.521930 2025] [mpm_event:notice] [pid 83876:tid 83876] AH00492: caught SIGWINCH, shutting down gracefully                                                                      │
│[Mon Oct 13 20:18:00.615773 2025] [mpm_event:notice] [pid 86440:tid 86440] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                  │
│[Mon Oct 13 20:18:00.615902 2025] [core:notice] [pid 86440:tid 86440] AH00094: Command line: '/usr/sbin/apache2'                                                                                   │
│[Mon Oct 13 20:21:21.034270 2025] [mpm_event:notice] [pid 86440:tid 86440] AH00492: caught SIGWINCH, shutting down gracefully                                                                      │
│[Mon Oct 13 20:21:21.121774 2025] [mpm_event:notice] [pid 87080:tid 87080] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                  │
│[Mon Oct 13 20:21:21.121926 2025] [core:notice] [pid 87080:tid 87080] AH00094: Command line: '/usr/sbin/apache2'                                                                                   │
│[Mon Oct 13 20:21:48.177695 2025] [mpm_event:notice] [pid 87080:tid 87080] AH00492: caught SIGWINCH, shutting down gracefully                                                                      │
│[Mon Oct 13 20:21:48.275423 2025] [mpm_event:notice] [pid 87358:tid 87358] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                  │
│[Mon Oct 13 20:21:48.275587 2025] [core:notice] [pid 87358:tid 87358] AH00094: Command line: '/usr/sbin/apache2'                                                                                   │
│[Mon Oct 13 20:35:08.763103 2025] [mpm_event:notice] [pid 87358:tid 87358] AH00492: caught SIGWINCH, shutting down gracefully                                                                      │
│[Mon Oct 13 22:16:14.593839 2025] [mpm_event:notice] [pid 1113:tid 1113] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                    │
│[Mon Oct 13 22:16:14.594333 2025] [core:notice] [pid 1113:tid 1113] AH00094: Command line: '/usr/sbin/apache2'                                                                                     │
│[Mon Oct 13 23:57:56.131910 2025] [mpm_event:notice] [pid 1128:tid 1128] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                    │
│[Mon Oct 13 23:57:56.132425 2025] [core:notice] [pid 1128:tid 1128] AH00094: Command line: '/usr/sbin/apache2'                                                                                     │
│[Mon Oct 20 11:47:42.127358 2025] [mpm_event:notice] [pid 1128:tid 1128] AH00492: caught SIGWINCH, shutting down gracefully                                                                        │
│[Mon Oct 20 11:47:42.219126 2025] [mpm_event:notice] [pid 7696:tid 7696] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                    │
│[Mon Oct 20 11:47:42.219258 2025] [core:notice] [pid 7696:tid 7696] AH00094: Command line: '/usr/sbin/apache2'                                                                                     │
│[Mon Oct 20 11:51:47.935907 2025] [mpm_event:notice] [pid 7696:tid 7696] AH00492: caught SIGWINCH, shutting down gracefully                                                                        │
│[Mon Oct 20 11:51:48.026295 2025] [mpm_event:notice] [pid 9276:tid 9276] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                    │
│[Mon Oct 20 11:51:48.026460 2025] [core:notice] [pid 9276:tid 9276] AH00094: Command line: '/usr/sbin/apache2'                                                                                     │
│[Wed Oct 22 06:50:41.380596 2025] [mpm_event:notice] [pid 1121:tid 1121] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                    │
│[Wed Oct 22 06:50:41.381116 2025] [core:notice] [pid 1121:tid 1121] AH00094: Command line: '/usr/sbin/apache2'                                                                                     │
│[Wed Oct 22 07:28:31.504207 2025] [mpm_event:notice] [pid 1121:tid 1121] AH00492: caught SIGWINCH, shutting down gracefully                                                                        │
│[Wed Oct 22 07:28:31.592665 2025] [mpm_event:notice] [pid 6598:tid 6598] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                    │
│[Wed Oct 22 07:28:31.592809 2025] [core:notice] [pid 6598:tid 6598] AH00094: Command line: '/usr/sbin/apache2'                                                                                     │
│[Wed Oct 22 07:38:58.199396 2025] [mpm_event:notice] [pid 6598:tid 6598] AH00492: caught SIGWINCH, shutting down gracefully                                                                        │
│[Wed Oct 22 07:38:58.297909 2025] [mpm_event:notice] [pid 10557:tid 10557] AH00489: Apache/2.4.64 (Ubuntu) OpenSSL/3.5.3 configured -- resuming normal operations                                  │
│[Wed Oct 22 07:38:58.298082 2025] [core:notice] [pid 10557:tid 10557] AH00094: Command line: '/usr/sbin/apache2'                                                         

Apache
signaling-error.log - 

Wed Oct 22 07:33:13.104681 2025] [proxy:error] [pid 6600:tid 6693] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:33:13.104743 2025] [proxy_http:error] [pid 6600:tid 6693] [client 192.168.168.33:60856] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:33:13.338468 2025] [proxy:error] [pid 6600:tid 6698] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:33:13.338499 2025] [proxy_http:error] [pid 6600:tid 6698] [client 192.168.168.33:60866] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:33:14.288744 2025] [proxy:error] [pid 6601:tid 6665] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:33:14.289833 2025] [proxy_http:error] [pid 6601:tid 6665] [client 192.168.168.33:38422] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:33:14.993779 2025] [proxy:error] [pid 6601:tid 6677] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:33:14.993824 2025] [proxy_http:error] [pid 6601:tid 6677] [client 192.168.168.33:38432] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:33:15.660819 2025] [proxy:error] [pid 6600:tid 6702] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:33:15.660852 2025] [proxy_http:error] [pid 6600:tid 6702] [client 192.168.168.33:38448] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:37:23.740102 2025] [proxy:error] [pid 6601:tid 6684] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:37:23.740145 2025] [proxy_http:error] [pid 6601:tid 6684] [client 192.168.168.33:40568] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:37:25.166610 2025] [proxy:error] [pid 6600:tid 6690] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:37:25.166642 2025] [proxy_http:error] [pid 6600:tid 6690] [client 192.168.168.33:47120] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:37:28.011168 2025] [proxy:error] [pid 6601:tid 6653] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:37:28.011223 2025] [proxy_http:error] [pid 6601:tid 6653] [client 192.168.168.33:47146] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:37:33.881906 2025] [proxy:error] [pid 6601:tid 6658] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:37:33.881948 2025] [proxy_http:error] [pid 6601:tid 6658] [client 192.168.168.33:47170] AH01114: HTTP: failed to make connection to backend: 127.0.0.1                              │
│[Wed Oct 22 07:37:42.944025 2025] [proxy:error] [pid 6600:tid 6605] (111)Connection refused: AH00957: http: attempt to connect to 127.0.0.1:8080 (127.0.0.1:8080) failed                           │
│[Wed Oct 22 07:37:42.944121 2025] [proxy_http:error] [pid 6600:tid 6605] [remote 192.168.168.44:55990] AH01114: HTTP: failed to make connection to backend: 127.0.0.1    

Configuration

Nextcloud

The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):


    "system": {
        "instanceid": "***REMOVED SENSITIVE VALUE***",
        "passwordsalt": "***REMOVED SENSITIVE VALUE***",
        "secret": "***REMOVED SENSITIVE VALUE***",
        "trusted_domains": [
            "nx.siways.ru",
            "127.0.0.1",
            "192.168.168.33"
        ],
        "0": [
            "localhost"
        ],
        "datadirectory": "***REMOVED SENSITIVE VALUE***",
        "dbtype": "mysql",
        "version": "32.0.0.13",
        "overwrite.cli.url": "http:\/\/localhost",
        "dbname": "***REMOVED SENSITIVE VALUE***",
        "dbhost": "***REMOVED SENSITIVE VALUE***",
        "dbtableprefix": "oc_",
        "mysql.utf8mb4": true,
        "dbuser": "***REMOVED SENSITIVE VALUE***",
        "dbpassword": "***REMOVED SENSITIVE VALUE***",
        "installed": true,
        "maintenance_window_start": "22",
        "filelocking.enabled": true,
        "memcache.local": "\\OC\\Memcache\\APCu",
        "memcache.locking": "\\OC\\Memcache\\Redis",
        "redis": {
            "host": "***REMOVED SENSITIVE VALUE***",
            "port": 0
        },
        "maintenance": false,
        "default_phone_region": "RU",
        "mail_smtphost": "***REMOVED SENSITIVE VALUE***",
        "mail_smtpport": "465",
        "mail_smtpsecure": "ssl",
        "mail_smtpauth": "1",
        "mail_smtpname": "***REMOVED SENSITIVE VALUE***",
        "mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
        "mail_from_address": "***REMOVED SENSITIVE VALUE***",
        "mail_domain": "***REMOVED SENSITIVE VALUE***",
        "log_type": "file",
        "logfile": "\/var\/log\/nextcloud.log",
        "loglevel": 1,
        "logdateformat": "F d, Y H:i:s",
        "trusted_proxies": "***REMOVED SENSITIVE VALUE***",
        "notify_push": {
            "host": "nx.siways.ru",
            "port": 7867,
            "use_tls": true,
            "path": "\/push"
        }
    }

Apps

The output of occ app:list (if possible).

Enabled:
  - activity: 5.0.0-dev.0
  - bruteforcesettings: 5.0.0-dev.0
  - calendar: 6.0.0
  - circles: 32.0.0
  - cloud_federation_api: 1.16.0
  - comments: 1.22.0
  - contacts: 8.0.2
  - contactsinteraction: 1.13.1
  - dashboard: 7.12.0
  - dav: 1.34.2
  - federatedfilesharing: 1.22.0
  - federation: 1.22.0
  - files: 2.4.0
  - files_downloadlimit: 5.0.0-dev.0
  - files_pdfviewer: 5.0.0-dev.0
  - files_reminders: 1.5.0
  - files_sharing: 1.24.0
  - files_trashbin: 1.22.0
  - files_versions: 1.25.0
  - firstrunwizard: 5.0.0-dev.0
  - logreader: 5.0.0-dev.0
  - lookup_server_connector: 1.20.0
  - nextcloud_announcements: 4.0.0-dev.0
  - notifications: 5.0.0-dev.0
  - notify_push: 1.2.0
  - oauth2: 1.20.0
  - password_policy: 4.0.0-dev.0
  - photos: 5.0.0-dev.1
  - privacy: 4.0.0-dev.0
  - profile: 1.1.0
  - provisioning_api: 1.22.0
  - recommendations: 5.0.0-dev.0
  - related_resources: 3.0.0-dev.0
  - serverinfo: 4.0.0-dev.0
  - settings: 1.15.1
  - sharebymail: 1.22.0
  - spreed: 22.0.0
  - support: 4.0.0-dev.0
  - survey_client: 4.0.0-dev.0
  - systemtags: 1.22.0
  - text: 6.0.0-dev.0
  - theming: 2.7.0
  - twofactor_backupcodes: 1.21.0
  - updatenotification: 1.22.0
  - user_status: 1.12.0
  - viewer: 5.0.0-dev.0
  - weather_status: 1.12.0
  - webhook_listeners: 1.3.0
  - workflowengine: 2.14.0
Disabled:
  - admin_audit: 1.22.0
  - app_api: 32.0.0 (installed 32.0.0)
  - encryption: 2.20.0
  - files_external: 1.24.0
  - suspicious_login: 10.0.0-dev.0
  - twofactor_nextcloud_notification: 6.0.0-dev.0
  - twofactor_totp: 14.0.0
  - user_ldap: 1.23.0

Tips for increasing the likelihood of a response

  • Use the preformatted text formatting option in the editor for all log entries and configuration output.
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Hey @siways, welcome to the Nextcloud community :waving_hand:

Unfortunately you’ve not completed the required support template. Please edit your post and add as much information as possible. This will give us the necessary technical information and logs to help you resolve your issue!

Thank you, I edited it according to the template

well done… now we need to know how you’ve installed Talk:HPB… see this how-to for reference High Performance Backend for Talk on Nextcloud with Docker

Hello, I am using this scheme, but I have a feeling that the problems are related to the fact that my high-performance server is located inside the local network and is trying to reach an external domain (IP address), but Mikrotik does not allow this to happen (NAT)

well in that case, maybe that’s the best place to troubleshoot. have you contacted their support yet?

No, I’m currently searching online for a solution. I don’t think I’m the only one with this problem. Overall, this is the only issue that prevents me from using Talk. Perhaps someone on the forum has encountered this problem, or perhaps someone has set up a high-performance server using a local IP address rather than a domain.