So, what basically happened was that I had an external 1 TB SSD connected to the Pi. It has full access with read-write permissions, so I can add and delete directories from it on the desktop.
Then I’ve gone into the Nextcloud GUI and enabled external storage support. Added the file directory and everything else. But it says it doesn’t exist with the red exclamation. So I’m clueless rn. Need help thanks
It would be helpful if you filled out the support template. Particularly since the installation method - among other things - impacts how External Storage is made available to Nextcloud.
[quote="system, post:[quote=“jtr, post:2, topic:223138, full:true”]
It would be helpful if you filled out the support template. Particularly since the installation method - among other things - impacts how External Storage is made available to Nextcloud.
[/quote]
1, topic:137402"]
So what happened is that I booted everything up onto the SD card on the Raspberry Pi 5 8 GB, used Docker Portainer, and then installed Nextcloud through the Portainer UI. I have a 1 TB USB SSD I want to use on it and plan to add more drives in the future, so I thought I’d use Nextcloud’s external storage support. So I’ve tried that after plugging in my SSD formating it to ext4, adding the SSD to the Pi’s internal files so it recognises it as its own with the UUID. But when I tried configuring the local storage on the nextcloud GUI it wouldn’t work and gave a red exclamation next the the external storage.
[files_external] Error: Local storage path does not exist “/mnt/ssd/Nextcloud_data/”
PUT /apps/files_external/globalstorages/3
from 192.168.0.123 by (myusername) at 21 Apr 2025, 18:17:41
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
{“reqId”:“ojF2AIJEuDkObgOcilxM”,“level”:3,“time”:“2025-04-21T17:17:41+00:00”,“remoteAddr”:“192.168.0.123”,“user”:“Admin_Farhan”,“app”:“files_external”,“method”:“PUT”,“url”:“/apps/files_external/globalstorages/3”,“message”:“Local storage path does not exist "/mnt/ssd/Nextcloud_data/"”,“userAgent”:“Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/135.0.0.0 Safari/537.36”,“version”:“31.0.4.1”,“exception”:{“Exception”:“OCP\Files\StorageNotAvailableException”,“Message”:“Local storage path does not exist "/mnt/ssd/Nextcloud_data/"”,“Code”:1,“Trace”:[{“file”:“/config/www/nextcloud/apps/files_external/lib/MountConfig.php”,“line”:89,“function”:“__construct”,“class”:“OC\Files\Storage\Local”,“type”:“->”},{“file”:“/config/www/nextcloud/apps/files_external/lib/Controller/StoragesController.php”,“line”:225,“function”:“getBackendStatus”,“class”:“OCA\Files_External\MountConfig”,“type”:“::”,“args”:[“*** sensitive parameters replaced “]},{“file”:”/config/www/nextcloud/apps/files_external/lib/Controller/GlobalStoragesController.php",“line”:183,“function”:“updateStorageStatus”,“class”:“OCA\Files_External\Controller\StoragesController”,“type”:“->”,“args”:[" sensitive parameters replaced “]},{“file”:”/app/www/public/lib/private/AppFramework/Http/Dispatcher.php",“line”:200,“function”:“update”,“class”:“OCA\Files_External\Controller\GlobalStoragesController”,“type”:“->”,“args”:[" sensitive parameters replaced ***”]},{“file”:“/app/www/public/lib/private/AppFramework/Http/Dispatcher.php”,“line”:114,“function”:“executeController”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:“->”},{“file”:“/app/www/public/lib/private/AppFramework/App.php”,“line”:161,“function”:“dispatch”,“class”:“OC\AppFramework\Http\Dispatcher”,“type”:“->”},{“file”:“/app/www/public/lib/private/Route/Router.php”,“line”:307,“function”:“main”,“class”:“OC\AppFramework\App”,“type”:“::”},{“file”:“/app/www/public/lib/base.php”,“line”:1025,“function”:“match”,“class”:“OC\Route\Router”,“type”:“->”},{“file”:“/app/www/public/index.php”,“line”:24,“function”:“handleRequest”,“class”:“OC”,“type”:“::”}],“File”:“/app/www/public/lib/private/Files/Storage/Local.php”,“Line”:71,“Hint”:“Storage is temporarily not available”,“message”:“Local storage path does not exist "/mnt/ssd/Nextcloud_data/"”,“exception”:,“CustomMessage”:“Local storage path does not exist "/mnt/ssd/Nextcloud_data/"”},“id”:“68067db98bd8d”}
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If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
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The output of your Apache/nginx/system log in /var/log/____:
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The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
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The output of occ app:list (if possible).
preformatted text formatting option in the editor for all log entries and configuration output.Containers run isolated from the underlying host. You’ll need to add the host’s SSD drive as a volume to your container configuration.