today I put a fresh NCPi version (Dec. 2019) on my RPi 4 (2GB), to dig into my problem, that I cannot playback mp4 videos. And I likely say, no video, as the “nextcloud intro” video also does not play.
I had the same problem with an brand new version of NCPi. Error message is: “error loading file”.
I cannot believe that I am the only one with this problem! I did not find anything similar here.
Some add information:
RPI 4, 2G, Raspbian up2date, NCPi 1.19.1 (1.24 the same), NC 17.0.2 (18.0.x the same).
If I share the file via link, I CAN play the video on all devices (macos, iOS, chrome & firefox (on Mac).
ffmpeg is installed. (before the same)
Have converted into a bunch of different formats, but doesn`t matter.
Any suggestions are very welcome. Thank you.