Nextcloud version: 29.0.7
Operating system and version: Ubuntu 22.04.5 LTS
Apache or version: 2.4.62
PHP version: 8.2-fpm
The issue you are facing:
I had another developer set up Rich Documents for me, installing a Collabora online server locally. It was working fine for a while, and then it stopped.
It looks like he installed the coolwsd service, which is running properly. However, the Collabora settings in Nextcloud say the following:
Client error: GET https://alivio.cloud/hosting/discovery resulted in a 404 Not Found response
The URL (and port) were simply listed as https://alivio.cloud. I have tried changing this to https://alivio.cloud:9980 or https://127.0.0.1:9980 and this doesn’t fix the problem.
When I run curl https://localhost:9980/hosting/discovery I get:
curl: (60) SSL certificate problem: self-signed certificate
The main Alivio.cloud uses letsencrypt certificates, but then /etc/coolwsd has its own key, cert and chain files and these are the ones the xml config file points to.
The config has ssl enabled and termination disabled. My Apache .conf file has these entries:
AllowEncodedSlashes NoDecode
ProxyPreserveHost On
SSLProxyengine On
# static html, js, images, etc. served from coolwsd
# browser is the client part of Collabora Online
ProxyPass /browser https://127.0.0.1:9980/browser retry=0
ProxyPassReverse /browser https://127.0.0.1:9980/browser
# WOPI discovery URL
ProxyPass /hosting/discovery https://127.0.0.1:9980/hosting/discovery retry=0
ProxyPassReverse /hosting/discovery https://127.0.0.1:9980/hosting/discovery
# Capabilities
ProxyPass /hosting/capabilities https://127.0.0.1:9980/hosting/capabilities retry=0
ProxyPassReverse /hosting/capabilities https://127.0.0.1:9980/hosting/capabilities
# Main websocket
ProxyPassMatch "/cool/(.*)/ws$" ws://127.0.0.1:9980/cool/$1/ws nocanon
# Admin Console websocket
ProxyPass /cool/adminws ws://127.0.0.1:9980/cool/adminws
# Download as, Fullscreen presentation and Image upload operations
ProxyPass /cool https://127.0.0.1:9980/cool
ProxyPassReverse /cool https://127.0.0.1:9980/cool
# Compatibility with integrations that use the /lool/convert-to endpoint
ProxyPass /lool https://127.0.0.1:9980/cool
ProxyPassReverse /lool https://127.0.0.1:9980/cool
This is for <VirtualHost *:443>. Before, they all said http but the Collabora docs said these should be http unless ssl is disabled and termination enabled. For whatever reason, this worked before with http but not anymore.
I have no specific entry for <VirtualHost *:9980> but I tried creating one and it didnt’ fix this problem. When I go to https://alivio.cloud:9980/hosting/discovery in Firefox I get MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT.
Is this the first time you’ve seen this error? Y
The output of your Nextcloud log in Admin > Logging:
ConnectException
cURL error 28: Failed to connect to alivio.cloud port 9980 after 2701 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://alivio.cloud:9980/hosting/discovery
Failed to fetch discovery: cURL error 28: Failed to connect to alivio.cloud port 9980 after 2701 ms: Connection timed out (see https://curl.haxx.se/libcurl/c/libcurl-errors.html) for https://alivio.cloud:9980/hosting/discovery
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'xxx',
'passwordsalt' => 'xxx',
'secret' => 'xxx',
'trusted_domains' =>
array (
0 => 'localhost',
1 => 'alivio.cloud',
),
'datadirectory' => '/var/www/cloud/data',
'skeletondirectory' => '/var/www/cloud/starter',
'dbtype' => 'mysql',
'version' => '29.0.7.1',
'overwrite.cli.url' => 'https://alivio.cloud',
'dbname' => 'cloud',
'dbhost' => 'localhost',
'dbport' => '',
'htaccess.RewriteBase' => '/',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'xxx',
'dbpassword' => 'xxx',
'installed' => true,
'maintenance' => false,
'maintenance_window_start' => 1,
'default_phone_region' => 'US',
'filelocking.enabled' => true,
'memcache.locking' => '\\OC\\Memcache\\Redis',
'memcache.local' => '\\OC\\Memcache\\Redis',
'redis' =>
array (
'host' => 'localhost',
'port' => 6379,
'timeout' => 0.0,
'read_timeout' => 0.0,
'user' => '',
'password' => 'xxx',
'dbindex' => 0,
),
'allow_local_remote_servers' => true,
'loglevel' => 2,
'theme' => '',
'mail_smtpmode' => 'sendmail',
'mail_sendmailmode' => 'pipe',
'mail_from_address' => 'noreply',
'mail_domain' => 'alivio.cloud',
);
Output errors in nextcloud.log in /var/www/ or as admin user in top right menu, filtering for errors. Use a pastebin service if necessary.
{"reqId":"Ml3py7V7BswTWktnmcdA","level":3,"time":"2024-09-18T16:30:01+00:00","remoteAddr":"","user":"--","app":"richdocuments","method":"","url":"--","message":"Failed to fetch discovery: Client error: `GET https://alivio.cloud/hosting/discovery` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n","userAgent":"--","version":"29.0.7.1","exception":{"Exception":"GuzzleHttp\\Exception\\ClientException","Message":"Client error: `GET https://alivio.cloud/hosting/discovery` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n","Code":404,"Trace":[{"file":"/var/www/cloud/3rdparty/guzzlehttp/guzzle/src/Middleware.php","line":72,"function":"create","class":"GuzzleHttp\\Exception\\RequestException","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":204,"function":"GuzzleHttp\\{closure}","class":"GuzzleHttp\\Middleware","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":153,"function":"callHandler","class":"GuzzleHttp\\Promise\\Promise","type":"::"},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/TaskQueue.php","line":48,"function":"GuzzleHttp\\Promise\\{closure}","class":"GuzzleHttp\\Promise\\Promise","type":"::","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":248,"function":"run","class":"GuzzleHttp\\Promise\\TaskQueue","type":"->"},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":224,"function":"invokeWaitFn","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":269,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":226,"function":"invokeWaitList","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/cloud/3rdparty/guzzlehttp/promises/src/Promise.php","line":62,"function":"waitIfPending","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/cloud/3rdparty/guzzlehttp/guzzle/src/Client.php","line":189,"function":"wait","class":"GuzzleHttp\\Promise\\Promise","type":"->"},{"file":"/var/www/cloud/lib/private/Http/Client/Client.php","line":230,"function":"request","class":"GuzzleHttp\\Client","type":"->"},{"file":"/var/www/cloud/apps/richdocuments/lib/Service/DiscoveryService.php","line":75,"function":"get","class":"OC\\Http\\Client\\Client","type":"->"},{"file":"/var/www/cloud/apps/richdocuments/lib/Service/CachedRequestService.php","line":74,"function":"sendRequest","class":"OCA\\Richdocuments\\Service\\DiscoveryService","type":"->"},{"file":"/var/www/cloud/apps/richdocuments/lib/Backgroundjobs/ObtainCapabilities.php","line":58,"function":"fetch","class":"OCA\\Richdocuments\\Service\\CachedRequestService","type":"->"},{"file":"/var/www/cloud/lib/public/BackgroundJob/Job.php","line":80,"function":"run","class":"OCA\\Richdocuments\\Backgroundjobs\\ObtainCapabilities","type":"->"},{"file":"/var/www/cloud/lib/public/BackgroundJob/TimedJob.php","line":102,"function":"start","class":"OCP\\BackgroundJob\\Job","type":"->"},{"file":"/var/www/cloud/lib/public/BackgroundJob/TimedJob.php","line":92,"function":"start","class":"OCP\\BackgroundJob\\TimedJob","type":"->"},{"file":"/var/www/cloud/cron.php","line":177,"function":"execute","class":"OCP\\BackgroundJob\\TimedJob","type":"->"}],"File":"/var/www/cloud/3rdparty/guzzlehttp/guzzle/src/Exception/RequestException.php","Line":113,"message":"Failed to fetch discovery: Client error: `GET https://alivio.cloud/hosting/discovery` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n","exception":{},"CustomMessage":"Failed to fetch discovery: Client error: `GET https://alivio.cloud/hosting/discovery` resulted in a `404 Not Found` response:\n<!DOCTYPE html>\n<html class=\"ng-csp\" data-placeholder-focus=\"false\" lang=\"en\" data-locale=\"en\" translate=\"no\" >\n\t<head\n (truncated...)\n"}}