Regarding the issue of editing documents in 'only office documents' but not transferring them to the NextCloud file server at the appropriate time

ℹ️ Support
1

I used Docker to install the latest NextCloud and Onlyoffice, and found a strange problem. If I open and edit the docs file in Onlyoffice and then download it directly from NextCloud, I cannot get the latest updated file. All logs did not report any errors.
I don’t know if it’s an error or a configuration error? But it can be guaranteed that they are all default settings obtained from official sources.

thanks!!!

2

Please fill out the support template. Your post is too vague for anyone to probably assist you.

3

Nextcloud Server version (e.g., 29.x.x):Nextcloud Hub 9 (30.0.5)

Operating system and version (e.g., Ubuntu 24.04):Ubuntu 22.04

Web server and version (e.g, Apache 2.4.25):(use docker install )

Reverse proxy and version _(e.g. nginx 1.27.2):(not use)

PHP version (e.g, 8.3):(use docker version)

Is this the first time you’ve seen this error? (Yes / No):Yes

When did this problem seem to first start? 2025/2/28

Installation method (e.g. AIO, NCP, Bare Metal/Archive, etc.):use docker install

Are you using Cloudflare, mod_security, or similar? (Yes / No)no

Summary of the issue you are facing:

The document from NextCloud was saved as a file edited by OnlyOffice and then downloaded locally, but it was found that it was not the modified document

Steps to replicate it (hint: details matter!):

  1. Create a new document from NextCloud and open it using Onlyofice.
  2. After opening, enter any characters, then press Ctrl+S to save the document and close only office.
  3. Download this document from NextCloud to your local device
  4. Open this document from the computer.
  5. Discovered that this document was not modified from only office

Since all logs did not report any errors, no logs will be provided this time.

thanks!!!