Proxy + Nextcloud

ℹ️ Support
1

Nextcloud version : 13.0.1
Operating system and version : Ubuntu 16
Apache or nginx version : unknown
PHP version : 7.0

Hello guys, im a new in this community.

(Sorry for my english)

I’ve created a nextcloud server, but i got a message since the begining :

Error internet_connection_check GuzzleHttp\Exception\ConnectException: cURL error 7: Failed to connect to www.github.com port 80: Connection timed out

Same for “www.google.com” and “www.nextcloud.com”.

My serveur is okay, i can ping everything. i’ve added my proxy in the server, and my nextcloud is online.

But i dunno how i can fix the message. I dunno if i can update or not, so it’s important for me to know.

Should i add some proxy text in a .conf ? Someone got the same problem ?

Thanks in advance.

Tom.

2

Tom,

Take a look at the config/config.php.sample file. Here the proxy option should be available.

3

Thanks for ur answer !

I’ve added the proxy in this .conf, but that don’t change anything.

=======================================
/**

  • List of trusted proxy servers

  • If you configure these also consider setting forwarded_for_headers which

  • otherwise defaults to HTTP_X_FORWARDED_FOR (the X-Forwarded-For header).

  • Defaults to an empty array.
    /
    ‘trusted_proxies’ => array(‘XX.XX.XX.XX’, ‘XX.XX.XX.XX’, ‘XX.XX.XX.XX’),
    /    *

  • The URL of your proxy server, for example proxy.example.com:8081.

  • Defaults to '' (empty string)
    */
    ‘proxy’ => ‘xxx.xxx.xx:3128’,
    ======================================

anything else to add ?

4

Hi guys, i think my Nextcloud can’t get the Update.

I don’t understand how my ubuntu works well but not the Nextcloud. If i can’t get any update, it will be a real problem for me.

i really need help if possible :slight_smile:

Tom.

5

I’ve a wireshark behind my nextcloud. I see some package blocked to google/nextcloud/github from port 80. But i don’t have more information.

i got no UFW, no iptables . So it’s not about ACL rules i think.

i’ve my nextcloud behind a proxy, and whatever i modify, nothing change :frowning:

If someone got a little idea …

Tom

6

After some check in wireshark, the server send some package tcp/80 normaly, so this is not a proxy problem.

ipfilter or something like that black listed google/nextcloud/github ?

7

ip masquerading is enabled? and ip forwarding?

8

Thanks for your answer.

My Ubuntu is okay. I can navigate, i can ping google or nextcloud without any problem.

Only my web server nginx/nextcloud can’t join google or nextcloud. Got a BadTCP in wireshark.

I literally dunno what is my problem.

=====================================================================

Error internet_connection_check GuzzleHttp\Exception\ConnectException: cURL error 7: Failed to connect to www.github.com port 80: Connection timed out

Error internet_connection_check GuzzleHttp\Exception\ConnectException: cURL error 7: Failed to connect to www.google.com port 80: Connection timed out

Error internet_connection_check GuzzleHttp\Exception\ConnectException: cURL error 7: Failed to connect to www.nextcloud.com port 80: Connection timed out

=====================================================================

9

netstat -pant | grep 80
?

10

@TomAdmin

as a matter of fact we do know too little about your server and it’s environment. like: where is it hosted (even your config.php looks a bit strange the way you posted it), etc. hint: pls install issue template app

so as for now i just could suggest to search the forum for google.com (etc) and see if there’s any hint that would help you with your problem.

11

tcp 0 0 0.0.0.0:80 0.0.0.0:* LISTEN 12984/nginx -g daem
tcp6 0 0 :::80 :::* LISTEN 12984/nginx -g daem

12

can you reach your Nextcloud server by browser?

What is it for?

13

nc pings google, nextcloud and github to see if it’s “online”…

14

at port 80?

15

i understand.

I didnt posted my config.php but only config.sample.php. (some lines, but i think its a bit useless this conf)

i’ve Server Ubuntu 16 in a DMZ (with port 443/80 open and forward) with a proxy. actually i’ve created my cert. SSL, and my cloud is online correctly.

i can download or upload folders. Its only my nextcloud who can’t join www.nextcloud.com and google and github.

Actually i dunno if i can download updates. im at 13.0.1.1

16

you could always download the recent installation-files manually and do the update manually.

17

You need to setup the proxy configuration of your server first

18

Exactly, but i’ll probably leave my job soon, so i want to auto the update for my next co-worker.

I want a clean nextcloud online. :slight_smile:

19

It’s done. My proxy is okay on my Ubuntu. i can apt-get update / upgrade. i can ping or whatever …

20

No, it is not: