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Getting help
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- Official documentation (searchable and regularly updated)
- How to topics and FAQs
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The Basics
- Nextcloud Server version (e.g., 29.x.x):
31.0.8
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24.04
- Web server and version (e.g, Apache 2.4.25):
AIO Apache
- Reverse proxy and version _(e.g. nginx 1.27.2)
Traefik latest
- PHP version (e.g, 8.3):
AIO
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
At installation
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
docker compose
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
Cloudflare (no proxy), crowdsecurity
Summary of the issue you are facing:
Notify-push container restarts continuously
Steps to replicate it (hint: details matter!):
- Just install
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
Debug
admin_audit
RuntimeException
The loading of lazy AppConfig values have been triggered by app "admin_audit"
16 set 2025, 17:56:42
Debug
admin_audit
RuntimeException
The loading of lazy AppConfig values have been triggered by app "admin_audit"
16 set 2025, 17:25:47
Debug
admin_audit
RuntimeException
The loading of lazy AppConfig values have been triggered by app "admin_audit"
16 set 2025, 17:25:47
Errore
core
NotFoundException
/appdata_ocrcfkclt95w/theming/global
16 set 2025, 16:45:23
Errore
core
NotFoundException
/appdata_ocrcfkclt95w/theming/global
16 set 2025, 16:45:23
Debug
admin_audit
RuntimeException
The loading of lazy AppConfig values have been triggered by app "admin_audit"
16 set 2025, 16:43:26
Debug
admin_audit
RuntimeException
The loading of lazy AppConfig values have been triggered by app "admin_audit"
16 set 2025, 16:43:26
Debug
admin_audit
RuntimeException
The loading of lazy AppConfig values have been triggered by app "admin_audit"
16 set 2025, 16:40:41
Debug
admin_audit
RuntimeException
The loading of lazy AppConfig values have been triggered by app "admin_audit"
16 set 2025, 16:40:41
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
{
"system": {
"one-click-instance": true,
"one-click-instance.user-limit": 100,
"memcache.local": "\\OC\\Memcache\\APCu",
"apps_paths": [
{
"path": "\/var\/www\/html\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/www\/html\/custom_apps",
"url": "\/custom_apps",
"writable": true
}
],
"check_data_directory_permissions": false,
"memcache.distributed": "\\OC\\Memcache\\Redis",
"memcache.locking": "\\OC\\Memcache\\Redis",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"password": "***REMOVED SENSITIVE VALUE***",
"port": 6379
},
"overwritehost": "nextcloud.urbaman.it",
"overwriteprotocol": "https",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"localhost",
"nextcloud.urbaman.it"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "pgsql",
"version": "31.0.8.1",
"overwrite.cli.url": "https:\/\/nextcloud.urbaman.it\/",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbport": "",
"dbtableprefix": "oc_",
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"maintenance": false,
"updatechecker": false,
"loglevel": 2,
"log_type": "file",
"logfile": "\/var\/www\/html\/data\/nextcloud.log",
"log_rotate_size": 10485760,
"log.condition": {
"apps": [
"admin_audit"
]
},
"preview_max_x": 2048,
"preview_max_y": 2048,
"jpeg_quality": 60,
"enabledPreviewProviders": {
"1": "OC\\Preview\\Image",
"2": "OC\\Preview\\MarkDown",
"3": "OC\\Preview\\MP3",
"4": "OC\\Preview\\TXT",
"5": "OC\\Preview\\OpenDocument",
"6": "OC\\Preview\\Movie",
"7": "OC\\Preview\\Krita",
"0": "OC\\Preview\\Imaginary",
"23": "OC\\Preview\\ImaginaryPDF"
},
"enable_previews": true,
"upgrade.disable-web": true,
"mail_smtpmode": "smtp",
"trashbin_retention_obligation": "auto, 30",
"versions_retention_obligation": "auto, 30",
"activity_expire_days": 30,
"simpleSignUpLink.shown": false,
"share_folder": "\/Shared",
"one-click-instance.link": "https:\/\/nextcloud.com\/all-in-one\/",
"upgrade.cli-upgrade-link": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/2726",
"updatedirectory": "\/nc-updater",
"maintenance_window_start": 100,
"allow_local_remote_servers": true,
"davstorage.request_timeout": 3600,
"documentation_url.server_logs": "https:\/\/github.com\/nextcloud\/all-in-one\/discussions\/5425",
"htaccess.RewriteBase": "\/",
"dbpersistent": false,
"auth.bruteforce.protection.enabled": true,
"ratelimit.protection.enabled": true,
"files_external_allow_create_new_local": false,
"trusted_proxies": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_url": "***REMOVED SENSITIVE VALUE***",
"preview_imaginary_key": "***REMOVED SENSITIVE VALUE***",
"default_phone_region": "IT",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_sendmailmode": "smtp",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpport": "587",
"mail_smtpauth": true,
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"DOMAIN": "nextcloud.urbaman.it"
}
}
Apps
The output of occ app:list (if possible).
Enabled:
- activity: 4.0.0
- admin_audit: 1.21.0
- app_api: 5.0.2
- bruteforcesettings: 4.0.0
- calendar: 5.5.4
- circles: 31.0.0
- cloud_federation_api: 1.14.0
- comments: 1.21.0
- contacts: 7.3.1
- contactsinteraction: 1.12.0
- dashboard: 7.11.0
- dav: 1.33.0
- deck: 1.15.2
- federatedfilesharing: 1.21.0
- federation: 1.21.0
- files: 2.3.1
- files_antivirus: 6.0.4
- files_downloadlimit: 4.0.0
- files_pdfviewer: 4.0.0
- files_reminders: 1.4.0
- files_sharing: 1.23.1
- files_trashbin: 1.21.0
- files_versions: 1.24.0
- firstrunwizard: 4.0.0
- logreader: 4.0.0
- lookup_server_connector: 1.19.0
- nextcloud-aio: 0.8.0
- nextcloud_announcements: 3.0.0
- notes: 4.12.3
- notifications: 4.0.0
- notify_push: 1.2.0
- oauth2: 1.19.1
- password_policy: 3.0.0
- photos: 4.0.0
- privacy: 3.0.0
- profile: 1.0.0
- provisioning_api: 1.21.0
- recommendations: 4.0.0
- related_resources: 2.0.0
- richdocuments: 8.7.4
- serverinfo: 3.0.0
- settings: 1.14.0
- sharebymail: 1.21.0
- spreed: 21.1.4
- support: 3.0.0
- survey_client: 3.0.0
- systemtags: 1.21.1
- tasks: 0.16.1
- text: 5.0.0
- theming: 2.6.1
- twofactor_backupcodes: 1.20.0
- twofactor_totp: 13.0.0-dev.0
- updatenotification: 1.21.0
- user_status: 1.11.0
- viewer: 4.0.0
- weather_status: 1.11.0
- webhook_listeners: 1.2.0
- whiteboard: 1.2.0
- workflowengine: 2.13.0
Disabled:
- encryption: 2.19.0
- files_external: 1.23.0
- suspicious_login: 9.0.1
- twofactor_nextcloud_notification: 5.0.0
- user_ldap: 1.22.0
Push-notify logs:
docker logs nextcloud-aio-notify-push
nc: getaddrinfo for host "nextcloud-aio-nextcloud" port 9001: Try again
Waiting for Nextcloud to start...
nc: getaddrinfo for host "nextcloud-aio-nextcloud" port 9001: Try again
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Waiting for Nextcloud to start...
Connection to nextcloud-aio-nextcloud (172.23.0.13) 9001 port [tcp/*] succeeded!
The notify_push binary was not found.
Most likely is DNS resolution not working correctly.
You can try to fix this by configuring a DNS server globally in dockers daemon.json.
See https://dockerlabs.collabnix.com/intermediate/networking/Configuring_DNS.html
Afterwards a restart of docker should automatically resolve this.
Additionally, make sure to disable VPN software that might be running on your server
Also check your firewall if it blocks connections to github
If it should still not work afterwards, feel free to create a new thread at https://github.com/nextcloud/all-in-one/discussions/new?category=questions and post the Nextcloud container logs there.
Connection to nextcloud-aio-nextcloud (172.23.0.13) 9001 port [tcp/*] succeeded!
The notify_push binary was not found.
Most likely is DNS resolution not working correctly.
You can try to fix this by configuring a DNS server globally in dockers daemon.json.
See https://dockerlabs.collabnix.com/intermediate/networking/Configuring_DNS.html
Afterwards a restart of docker should automatically resolve this.
Additionally, make sure to disable VPN software that might be running on your server
Also check your firewall if it blocks connections to github
If it should still not work afterwards, feel free to create a new thread at https://github.com/nextcloud/all-in-one/discussions/new?category=questions and post the Nextcloud container logs there.