Support intro
{“reqId”:“qFYUHSLIDAIXZ5ITBr8x”,“level”:3,“time”:“2018-02-06T19:58:39+00:00”,“remoteAddr”:“185.205.115.129”,“user”:“halo_deivid”,“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/apps/files/",“message”:“Exception: {“Exception”:“OCP\\Files\\NotFoundException”,“Message”:”",“Code”:0,“Trace”:"#0 \/var\/www\/nextcloud\/lib\/private\/Files\/Node\/Node.php(217): OC\\Files\\Node\\Node->getFileInfo()\n#1 \/var\/www\/nextcloud\/lib\/private\/Files\/Node\/Node.php(117): OC\\Files\\Node\\Node->getPermissions()\n#2 \/var\/www\/nextcloud\/lib\/private\/Files\/Node\/File.php(62): OC\\Files\\Node\\Node->checkPermissions(2)\n#3 \/var\/www\/nextcloud\/lib\/private\/Files\/SimpleFS\/SimpleFile.php(95): OC\\Files\\Node\\File->putContent(’.ui-widget-cont…’)\n#4 \/var\/www\/nextcloud\/lib\/private\/Template\/SCSSCacher.php(236): OC\\Files\\SimpleFS\\SimpleFile->putContent(’.ui-widget-cont…’)\n#5 \/var\/www\/nextcloud\/lib\/private\/Template\/SCSSCacher.php(118): OC\\Template\\SCSSCacher->cache(’\/var\/www\/nextcl…’, ‘859662f8-jquery…’, ‘jquery-ui-fixes…’, Object(OC\\Files\\SimpleFS\\SimpleFolder), ‘\/nextcloud\/core…’)\n#6 \/var\/www\/nextcloud\/lib\/private\/Template\/CSSResourceLocator.php(109): OC\\Template\\SCSSCacher->process(’\/var\/www\/nextcl…’, ‘core\/css\/jquery…’, ‘core’)\n#7 \/var\/www\/nextcloud\/lib\/private\/Template\/CSSResourceLocator.php(61): OC\\Template\\CSSResourceLocator->cacheAndAppendScssIfExist(’\/var\/www\/nextcl…’, ‘core\/css\/jquery…’)\n#8 \/var\/www\/nextcloud\/lib\/private\/Template\/ResourceLocator.php(78): OC\\Template\\CSSResourceLocator->doFind(‘css\/jquery-ui-f…’)\n#9 \/var\/www\/nextcloud\/lib\/private\/TemplateLayout.php(266): OC\\Template\\ResourceLocator->find(Array)\n#10 \/var\/www\/nextcloud\/lib\/private\/TemplateLayout.php(182): OC\\TemplateLayout::findStylesheetFiles(Array)\n#11 \/var\/www\/nextcloud\/lib\/private\/legacy\/template.php(207): OC\\TemplateLayout->__construct(‘user’, ‘files’)\n#12 \/var\/www\/nextcloud\/lib\/public\/AppFramework\/Http\/TemplateResponse.php(157): OC_Template->fetchPage()\n#13 \/var\/www\/nextcloud\/lib\/private\/AppFramework\/Http\/Dispatcher.php(114): OCP\\AppFramework\\Http\\TemplateResponse->render()\n#14 \/var\/www\/nextcloud\/lib\/private\/AppFramework\/App.php(115): OC\\AppFramework\\Http\\Dispatcher->dispatch(Object(OCA\\Files\\Controller\\ViewController), ‘index’)\n#15 \/var\/www\/nextcloud\/lib\/private\/AppFramework\/Routing\/RouteActionHandler.php(47): OC\\AppFramework\\App::main(‘ViewController’, ‘index’, Object(OC\\AppFramework\\DependencyInjection\\DIContainer), Array)\n#16 [internal function]: OC\\AppFramework\\Routing\\RouteActionHandler->__invoke(Array)\n#17 \/var\/www\/nextcloud\/lib\/private\/Route\/Router.php(297): call_user_func(Object(OC\\AppFramework\\Routing\\RouteActionHandler), Array)\n#18 \/var\/www\/nextcloud\/lib\/base.php(998): OC\\Route\\Router->match(’\/apps\/files\/’)\n#19 \/var\/www\/nextcloud\/index.php(37): OC::handleRequest()\n#20 {main}",“File”:"\/var\/www\/nextcloud\/lib\/private\/Files\/Node\/Node.php",“Line”:97}",“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/604.4.7 (KHTML, like Gecko) Version/11.0.2 Safari/604.4.7”,“version”:“13.0.0.14”}
{“reqId”:“qFYUHSLIDAIXZ5ITBr8x”,“level”:3,“time”:“2018-02-06T19:58:39+00:00”,“remoteAddr”:“185.205.115.129”,“user”:“halo_deivid”,“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/apps/files/",“message”:“Exception: {“Exception”:“OCP\\Files\\NotFoundException”,“Message”:”",“Code”:0,“Trace”:"#0 \/var\/www\/nextcloud\/lib\/private\/Files\/Node\/Node.php(217): OC\\Files\\Node\\Node->getFileInfo()\n#1 \/var\/www\/nextcloud\/lib\/private\/Files\/Node\/Node.php(117): OC\\Files\\Node\\Node->getPermissions()\n#2 \/var\/www\/nextcloud\/lib\/private\/Files\/Node\/File.php(62): OC\\Files\\Node\\Node->checkPermissions(2)\n#3 \/var\/www\/nextcloud\/lib\/private\/Files\/SimpleFS\/SimpleFile.php(95): OC\\Files\\Node\\File->putContent(’.ui-widget-cont…’)\n#4 \/var\/www\/nextcloud\/lib\/private\/Template\/SCSSCacher.php(236): OC\\Files\\SimpleFS\\SimpleFile->putContent(’.ui-widget-cont…’)\n#5 \/var\/www\/nextcloud\/lib\/private\/Template\/SCSSCacher.php(118): OC\\Template\\SCSSCacher->cache(’\/var\/www\/nextcl…’, ‘859662f8-jquery…’, ‘jquery-ui-fixes…’, Object(OC\\Files\\SimpleFS\\SimpleFolder), ‘\/nextcloud\/core…’)\n#6 \/var\/www\/nextcloud\/lib\/private\/Template\/CSSResourceLocator.php(109): OC\\Template\\SCSSCacher->process(’\/var\/www\/nextcl…’, ‘core\/css\/jquery…’, ‘core’)\n#7 \/var\/www\/nextcloud\/lib\/private\/Template\/CSSResourceLocator.php(61): OC\\Template\\CSSResourceLocator->cacheAndAppendScssIfExist(’\/var\/www\/nextcl…’, ‘core\/css\/jquery…’)\n#8 \/var\/www\/nextcloud\/lib\/private\/Template\/ResourceLocator.php(78): OC\\Template\\CSSResourceLocator->doFind(‘css\/jquery-ui-f…’)\n#9 \/var\/www\/nextcloud\/lib\/private\/TemplateLayout.php(266): OC\\Template\\ResourceLocator->find(Array)\n#10 \/var\/www\/nextcloud\/lib\/private\/TemplateLayout.php(182): OC\\TemplateLayout::findStylesheetFiles(Array)\n#11 \/var\/www\/nextcloud\/lib\/private\/legacy\/template.php(207): OC\\TemplateLayout->__construct(‘error’, ‘’)\n#12 \/var\/www\/nextcloud\/lib\/private\/Template\/Base.php(132): OC_Template->fetchPage()\n#13 \/var\/www\/nextcloud\/lib\/private\/legacy\/template.php(351): OC\\Template\\Base->printPage()\n#14 \/var\/www\/nextcloud\/index.php(65): OC_Template::printExceptionErrorPage(Object(OCP\\Files\\NotFoundException))\n#15 {main}",“File”:"\/var\/www\/nextcloud\/lib\/private\/Files\/Node\/Node.php",“Line”:97}",“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/604.4.7 (KHTML, like Gecko) Version/11.0.2 Safari/604.4.7”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_get_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-template-prepend.js.deps): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#214”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-template-prepend.js): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-template-prepend.js.deps): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-template-prepend.js.gzip): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_get_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-share-backend.js.deps): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#214”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-share-backend.js): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-share-backend.js.deps): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-share-backend.js.gzip): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_get_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-login.js.deps): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#214”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-login.js): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-login.js.deps): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-login.js.gzip): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:0,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“Scss is disabled for /var/www/nextcloud/core/css/jquery-ui-fixes.scss, ignoring”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:0,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“Scss is disabled for /var/www/nextcloud/core/css/server.scss, ignoring”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:0,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“Scss is disabled for /var/www/nextcloud/core/css/share.scss, ignoring”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:0,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“core”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“Scss is disabled for /var/www/nextcloud/core/css/jquery.ocdialog.scss, ignoring”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}
longer
example
here
Remember, the below information may be requested if it isn’t supplied; for fastest response please provide as much as you can
Nextcloud version 13.0.0.1:
Operating system and version Ubuntu 16.04.3
Apache or nginx version Apache/2.4.18
PHP version PHP 7.0.22
mysql Ver 15.1 Distrib 10.0.33-MariaDB
The issue you are facing:
Is this the first time you’ve seen this error? (Y/N):
Y
Steps to replicate it:
- Upgrade to Nextcloud 13
- Don’t work Nexcloud 13 web updater
- I manually update, but…
The output of your Nextcloud log in Admin > Logging:
Don't tell me any message, when I click on Login, don't do nothing.
The output of your config.php file in /path/to/nextcloud
(make sure you remove any identifiable information!):
?php
$CONFIG = array (
'instanceid' => 'ocr5lphrvtes',
'passwordsalt' => 'd9vR3dUjFDIusLqI9Hglok8fhCG/6a',
'secret' => 'orGZBbvuwBX+oYKt8YXkHin+kPo0LqzLMUrvhXFMDOWQaugW',
'trusted_domains' =>
array (
0 => '192.168.100.105',
),
'datadirectory' => '/var/www/nextcloud/data',
'overwrite.cli.url' => 'http://192.168.100.105/nextcloud',
'dbtype' => 'mysql',
'version' => '13.0.0.14',
'dbname' => 'nextcloud',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'dbuser' => '+++++',
'dbpassword' => '*****',
'logtimezone' => 'UTC',
'installed' => true,
'loglevel' => 0,
'mail_smtpmode' => 'php',
'mail_smtpsecure' => 'ssl',
'mail_from_address' => 'soporte',
'mail_smtphost' => 'mail.tipsyou.es',
'mail_domain' => 'tipsyou.es',
'mail_smtpauth' => 1,
'mail_smtpauthtype' => 'PLAIN',
'mail_smtpport' => '25',
'maintenance' => false,
'theme' => '',
'updater.secret' => '$2y$10$mj/Z1AepBABc4C5.PQRCTurzoWtzmnoHtc0N1zI.6ESzPCUJAhpW2',
);
Log:
Chrome:
{“reqId”:“DcawakpTAPnyEtB8Qa5f”,“level”:3,“time”:“2018-02-06T19:58:44+00:00”,“remoteAddr”:“185.205.115.129”,“user”:"–",“app”:“PHP”,“method”:“GET”,“url”:"/nextcloud/index.php/login",“message”:“file_put_contents(/var/www/nextcloud/data/appdata_ocr5lphrvtes/js/core/merged-template-prepend.js.deps): failed to open stream: No such file or directory at /var/www/nextcloud/lib/private/Files/Storage/Local.php#218”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_2) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36”,“version”:“13.0.0.14”}