Hey @Rbruce259, welcome to the Nextcloud community and thanks for supporting Nextcloud snap 
Sorry to hear you are having issues with your Nextcloud snap installation. If you’ve come this far, you’re on the right track! There is a good chance someone in the community has had a similar issue and knows how to resolve it.
Below are some links to how-to’s answering frequently asked questions and may help you help yourself;
- How to install Nextcloud snap
- How to configure Nextcloud snap
- How to edit config.php for Nextcloud snap
- How to use OCC management console for Nextcloud snap
- How to revert Nextcloud snap after failed update
- How to manage failed automatic update in Nextcloud snap
- Nextcloud snap wiki and support
pay special attention to Managing logs · nextcloud-snap/nextcloud-snap Wiki · GitHub
This is a fresh install, not going to restore until I can get the log file issue resolve, I have installed FileCloud as an alternative for now, if I cannot resolve the log file issue going to switch to FileCloud as FileCloud allow you to clear the logs from the WebUI.
so why don’t you simply install the app you need?
if you believe this is a snap issue rather than a configuration issue, consider creating a request on Nextcloud snap Github so that the snap team can have a closer look. remember the snap team is responsible for packaging 
only