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Server configuration detail
Operating system: Linux 5.15.0-181-generic #191-Ubuntu SMP Fri May 22 19:09:02 UTC 2026 x86_64
Webserver: Apache (fpm-fcgi)
Database: mysql 8.4.9
PHP version: 8.3.31
Modules loaded: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, bz2, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gmp, json, iconv, intl, SPL, ldap, mbstring, pcntl, session, standard, PDO, mysqlnd, pdo_mysql, pdo_sqlite, Phar, posix, random, Reflection, exif, SimpleXML, sodium, sysvsem, tokenizer, xml, xmlreader, xmlwriter, zip, cgi-fcgi, apcu, redis, Zend OPcache
Nextcloud version: 33.0.5 - 33.0.5.1
Updated from an older Nextcloud/ownCloud or fresh install:
Where did you install Nextcloud from: Ubuntu 24.04 ISO
Signing status
[]
List of activated apps
Enabled:
- activity: 6.0.0
- app_api: 33.0.0
- bruteforcesettings: 6.0.0
- circles: 33.0.0
- comments: 1.23.0
- contactsinteraction: 1.14.1
- dashboard: 7.13.0
- federation: 1.23.0
- files_downloadlimit: 5.1.0
- files_pdfviewer: 6.0.0
- files_reminders: 1.6.0
- files_sharing: 1.25.2
- files_trashbin: 1.23.0
- files_versions: 1.26.0
- firstrunwizard: 6.0.0
- logreader: 6.0.0
- nextcloud_announcements: 5.0.0
- notifications: 6.0.0
- password_policy: 5.0.0
- photos: 6.0.0
- privacy: 5.0.0
- recommendations: 6.0.0
- related_resources: 4.0.0
- serverinfo: 5.0.0
- sharebymail: 1.23.0
- support: 5.0.0
- survey_client: 5.0.0
- systemtags: 1.23.0
- text: 7.0.1
- twofactor_totp: 15.0.0
- user_status: 1.13.0
- weather_status: 1.13.0
- webhook_listeners: 1.5.0
Disabled:
- admin_audit
- encryption
- files_external
- suspicious_login
- twofactor_nextcloud_notification
- user_ldap
Configuration (config/config.php)
{
"apps_paths": [
{
"path": "\/snap\/nextcloud\/current\/htdocs\/apps",
"url": "\/apps",
"writable": false
},
{
"path": "\/var\/snap\/nextcloud\/current\/nextcloud\/extra-apps",
"url": "\/extra-apps",
"writable": true
}
],
"supportedDatabases": [
"mysql"
],
"memcache.locking": "\\OC\\Memcache\\Redis",
"memcache.local": "\\OC\\Memcache\\APCu",
"redis": {
"host": "***REMOVED SENSITIVE VALUE***",
"port": 0
},
"log_type": "file",
"logfile": "\/var\/snap\/nextcloud\/current\/logs\/nextcloud.log",
"logfilemode": 416,
"maintenance_window_start": 1,
"instanceid": "***REMOVED SENSITIVE VALUE***",
"passwordsalt": "***REMOVED SENSITIVE VALUE***",
"secret": "***REMOVED SENSITIVE VALUE***",
"trusted_domains": [
"192.168.0.110",
"cloudserver",
"cloudserver.pc-networkservices.net"
],
"datadirectory": "***REMOVED SENSITIVE VALUE***",
"dbtype": "mysql",
"version": "33.0.5.1",
"overwrite.cli.url": "http:\/\/192.168.0.110",
"dbname": "***REMOVED SENSITIVE VALUE***",
"dbhost": "***REMOVED SENSITIVE VALUE***",
"dbtableprefix": "oc_",
"mysql.utf8mb4": true,
"dbuser": "***REMOVED SENSITIVE VALUE***",
"dbpassword": "***REMOVED SENSITIVE VALUE***",
"installed": true,
"mail_smtppassword": "***REMOVED SENSITIVE VALUE***",
"mail_smtpname": "***REMOVED SENSITIVE VALUE***",
"mail_domain": "***REMOVED SENSITIVE VALUE***",
"mail_from_address": "***REMOVED SENSITIVE VALUE***",
"mail_smtpmode": "smtp",
"mail_smtphost": "***REMOVED SENSITIVE VALUE***",
"mail_smtpauth": true,
"mail_smtpport": "25",
"mail_sendmailmode": "smtp",
"mail_smtpstreamoptions": {
"ssl": {
"allow_self_signed": false,
"verify_peer": true,
"verify_peer_name": true
}
},
"forbidden_filename_basenames": [
"con",
"prn",
"aux",
"nul",
"com0",
"com1",
"com2",
"com3",
"com4",
"com5",
"com6",
"com7",
"com8",
"com9",
"com\u00b9",
"com\u00b2",
"com\u00b3",
"lpt0",
"lpt1",
"lpt2",
"lpt3",
"lpt4",
"lpt5",
"lpt6",
"lpt7",
"lpt8",
"lpt9",
"lpt\u00b9",
"lpt\u00b2",
"lpt\u00b3"
],
"forbidden_filename_characters": [
"<",
">",
":",
"\"",
"|",
"?",
"*",
"\\",
"\/"
],
"forbidden_filename_extensions": [
" ",
".",
".filepart",
".part"
],
"maintenance": false
}
Cron Configuration:
Mode: cron
Last: 2026-06-21T03:04:07+00:00 (206 seconds ago)
External storages: files_external is disabled
Encryption: no
User-backends:
- OC\User\Database
Subscription:
- No valid subscription key set
Browser: Mozilla/5.0 (X11; Linux x86_64; rv:152.0) Gecko/20100101 Firefox/152.0
Sharing configuration
Privacy settings for sharing
+----------------------------------------------------------------+---------+
| Key | Value |
+----------------------------------------------------------------+---------+
| shareapi_allow_share_dialog_user_enumeration | not set |
| shareapi_restrict_user_enumeration_to_group | not set |
| shareapi_restrict_user_enumeration_to_phone | not set |
| shareapi_restrict_user_enumeration_full_match | not set |
| shareapi_restrict_user_enumeration_full_match_user_id | not set |
| shareapi_restrict_user_enumeration_full_match_displayname | not set |
| shareapi_restrict_user_enumeration_full_match_email | not set |
| shareapi_restrict_user_enumeration_full_match_ignore_second_dn | not set |
+----------------------------------------------------------------+---------+
Setup checks
system
- AppAPI deploy daemon: AppAPI default deploy daemon is not set. Please register a default deploy daemon in the settings to install External Apps (Ex-Apps).
security
- Second factor configuration: Second factor providers are available but two-factor authentication is not enforced.
config
-
Default phone region: Your installation has no default phone region set. This is required to validate phone numbers in the profile settings without a country code. To allow numbers without a country code, please add “default_phone_region” with the respective ISO 3166-1 code of the region to your config file.
-
Configuration server ID: Server identifier isn’t configured. It is recommended if your Nextcloud instance is running on several PHP servers. Add a server ID in your configuration.
php
- PHP Imagick module: The PHP module “imagick” is not enabled although the theming app is. For favicon generation to work correctly, you need to install and enable this module.
AppAPI
AppAPI configuration
ExApps
- no ExApps installed
Deploy daemons
Config
-
Default daemon config (default_daemon_config):
-
Init timeout (init_timeout): 40
-
Container restart policy (container_restart_policy): unless-stopped
Phpinfo
apcu
{
"APCu Support": "Enabled",
"Version": "5.1.28",
"APCu Debugging": "Disabled",
"MMAP Support": "Enabled",
"MMAP File Mask": "no value",
"Serialization Support": "php",
"Build Date": "Jun 13 2026 09:42:29",
"apc.coredump_unmap": {
"local": "Off",
"master": "Off"
},
"apc.enable_cli": {
"local": "Off",
"master": "Off"
},
"apc.enabled": {
"local": "On",
"master": "On"
},
"apc.entries_hint": {
"local": "0",
"master": "0"
},
"apc.gc_ttl": {
"local": "3600",
"master": "3600"
},
"apc.mmap_file_mask": {
"local": "no value",
"master": "no value"
},
"apc.mmap_hugepage_size": {
"local": "0",
"master": "0"
},
"apc.preload_path": {
"local": "no value",
"master": "no value"
},
"apc.serializer": {
"local": "php",
"master": "php"
},
"apc.shm_size": {
"local": "32M",
"master": "32M"
},
"apc.slam_defense": {
"local": "Off",
"master": "Off"
},
"apc.smart": {
"local": "0",
"master": "0"
},
"apc.ttl": {
"local": "0",
"master": "0"
},
"apc.use_request_time": {
"local": "Off",
"master": "Off"
}
}
bcmath
{
"BCMath support": "enabled",
"bcmath.scale": {
"local": "0",
"master": "0"
}
}
bz2
{
"BZip2 Support": "Enabled",
"Stream Wrapper support": "compress.bzip2://",
"Stream Filter support": "bzip2.decompress, bzip2.compress",
"BZip2 Version": "1.0.8, 13-Jul-2019"
}
cgi-fcgi
{
"php-fpm": "active",
"cgi.discard_path": {
"local": "Off",
"master": "Off"
},
"cgi.fix_pathinfo": {
"local": "On",
"master": "On"
},
"cgi.force_redirect": {
"local": "On",
"master": "On"
},
"cgi.nph": {
"local": "Off",
"master": "Off"
},
"cgi.redirect_status_env": {
"local": "no value",
"master": "no value"
},
"cgi.rfc2616_headers": {
"local": "Off",
"master": "Off"
},
"fastcgi.error_header": {
"local": "no value",
"master": "no value"
},
"fastcgi.logging": {
"local": "On",
"master": "On"
},
"fpm.config": {
"local": "no value",
"master": "no value"
}
}
Core
{
"PHP Version": "8.3.31",
"allow_url_fopen": {
"local": "On",
"master": "On"
},
"allow_url_include": {
"local": "Off",
"master": "Off"
},
"arg_separator.input": {
"local": "&",
"master": "&"
},
"arg_separator.output": {
"local": "&",
"master": "&"
},
"auto_append_file": {
"local": "no value",
"master": "no value"
},
"auto_globals_jit": {
"local": "On",
"master": "On"
},
"auto_prepend_file": {
"local": "no value",
"master": "no value"
},
"browscap": {
"local": "no value",
"master": "no value"
},
"default_charset": {
"local": "UTF-8",
"master": "UTF-8"
},
"default_mimetype": {
"local": "text/html",
"master": "text/html"
},
"disable_classes": {
"local": "no value",
"master": "no value"
},
"disable_functions": {
"local": "no value",
"master": "no value"
},
"display_errors": {
"local": "Off",
"master": "Off"
},
"display_startup_errors": {
"local": "Off",
"master": "Off"
},
"doc_root": {
"local": "no value",
"master": "no value"
},
"docref_ext": {
"local": "no value",
"master": "no value"
},
"docref_root": {
"local": "no value",
"master": "no value"
},
"enable_dl": {
"local": "Off",
"master": "Off"
},
"enable_post_data_reading": {
"local": "On",
"master": "On"
},
"error_append_string": {
"local": "no value",
"master": "no value"
},
"error_log": {
"local": "/var/snap/nextcloud/53545/logs/php_errors.log",
"master": "/var/snap/nextcloud/53545/logs/php_errors.log"
},
"error_log_mode": {
"local": "0644",
"master": "0644"
},
"error_prepend_string": {
"local": "no value",
"master": "no value"
},
"error_reporting": {
"local": "22527",
"master": "22527"
},
"expose_php": {
"local": "Off",
"master": "Off"
},
"extension_dir": {
"local": "/snap/nextcloud/53545/lib/php/extensions/no-debug-non-zts-20230831",
"master": "/snap/nextcloud/53545/lib/php/extensions/no-debug-non-zts-20230831"
},
"fiber.stack_size": {
"local": "no value",
"master": "no value"
},
"file_uploads": {
"local": "On",
"master": "On"
},
"hard_timeout": {
"local": "2",
"master": "2"
},
"highlight.comment": {
"local": "#FF8000",
"master": "#FF8000"
},
"highlight.default": {
"local": "#0000BB",
"master": "#0000BB"
},
"highlight.html": {
"local": "#000000",
"master": "#000000"
},
"highlight.keyword": {
"local": "#007700",
"master": "#007700"
},
"highlight.string": {
"local": "#DD0000",
"master": "#DD0000"
},
"html_errors": {
"local": "On",
"master": "On"
},
"ignore_repeated_errors": {
"local": "Off",
"master": "Off"
},
"ignore_repeated_source": {
"local": "Off",
"master": "Off"
},
"ignore_user_abort": {
"local": "Off",
"master": "Off"
},
"implicit_flush": {
"local": "Off",
"master": "Off"
},
"include_path": {
"local": "/snap/nextcloud/53545/htdocs/3rdparty/pear/archive_tar:/snap/nextcloud/53545/htdocs/3rdparty/pear/console_getopt:/snap/nextcloud/53545/htdocs/3rdparty/pear/pear-core-minimal/src:/snap/nextcloud/53545/htdocs/3rdparty/pear/pear_exception:/snap/nextcloud/current/htdocs/apps:/var/snap/nextcloud/current/nextcloud/extra-apps",
"master": ".:"
},
"input_encoding": {
"local": "no value",
"master": "no value"
},
"internal_encoding": {
"local": "no value",
"master": "no value"
},
"log_errors": {
"local": "On",
"master": "On"
},
"mail.add_x_header": {
"local": "Off",
"master": "Off"
},
"mail.force_extra_parameters": {
"local": "no value",
"master": "no value"
},
"mail.log": {
"local": "no value",
"master": "no value"
},
"mail.mixed_lf_and_crlf": {
"local": "Off",
"master": "Off"
},
"max_execution_time": {
"local": "3600",
"master": "3600"
},
"max_file_uploads": {
"local": "20",
"master": "20"
},
"max_input_nesting_level": {
"local": "64",
"master": "64"
},
"max_input_time": {
"local": "3600",
"master": "3600"
},
"max_input_vars": {
"local": "1000",
"master": "1000"
},
"max_multipart_body_parts": {
"local": "-1",
"master": "-1"
},
"memory_limit": {
"local": "512M",
"master": "512M"
},
"open_basedir": {
"local": "no value",
"master": "no value"
},
"output_buffering": {
"local": "no value",
"master": "no value"
},
"output_encoding": {
"local": "no value",
"master": "no value"
},
"output_handler": {
"local": "no value",
"master": "no value"
},
"post_max_size": {
"local": "16G",
"master": "16G"
},
"precision": {
"local": "14",
"master": "14"
},
"realpath_cache_size": {
"local": "4096K",
"master": "4096K"
},
"realpath_cache_ttl": {
"local": "120",
"master": "120"
},
"register_argc_argv": {
"local": "Off",
"master": "Off"
},
"report_memleaks": {
"local": "On",
"master": "On"
},
"report_zend_debug": {
"local": "Off",
"master": "Off"
},
"request_order": {
"local": "GP",
"master": "GP"
},
"sendmail_from": {
"local": "no value",
"master": "no value"
},
"sendmail_path": {
"local": "/usr/sbin/sendmail -t -i",
"master": "/usr/sbin/sendmail -t -i"
},
"serialize_precision": {
"local": "-1",
"master": "-1"
},
"short_open_tag": {
"local": "Off",
"master": "Off"
},
"SMTP": {
"local": "localhost",
"master": "localhost"
},
"smtp_port": {
"local": "25",
"master": "25"
},
"sys_temp_dir": {
"local": "no value",
"master": "no value"
},
"syslog.facility": {
"local": "LOG_USER",
"master": "LOG_USER"
},
"syslog.filter": {
"local": "no-ctrl",
"master": "no-ctrl"
},
"syslog.ident": {
"local": "php",
"master": "php"
},
"unserialize_callback_func": {
"local": "no value",
"master": "no value"
},
"upload_max_filesize": {
"local": "16G",
"master": "16G"
},
"upload_tmp_dir": {
"local": "/var/snap/nextcloud/common/nextcloud/tmp",
"master": "/var/snap/nextcloud/common/nextcloud/tmp"
},
"user_dir": {
"local": "no value",
"master": "no value"
},
"user_ini.cache_ttl": {
"local": "300",
"master": "300"
},
"user_ini.filename": {
"local": "no value",
"master": "no value"
},
"variables_order": {
"local": "GPCS",
"master": "GPCS"
},
"xmlrpc_error_number": {
"local": "0",
"master": "0"
},
"xmlrpc_errors": {
"local": "Off",
"master": "Off"
},
"zend.assertions": {
"local": "-1",
"master": "-1"
},
"zend.detect_unicode": {
"local": "On",
"master": "On"
},
"zend.enable_gc": {
"local": "On",
"master": "On"
},
"zend.exception_ignore_args": {
"local": "On",
"master": "On"
},
"zend.exception_string_param_max_len": {
"local": "0",
"master": "0"
},
"zend.max_allowed_stack_size": {
"local": "0",
"master": "0"
},
"zend.multibyte": {
"local": "Off",
"master": "Off"
},
"zend.reserved_stack_size": {
"local": "0",
"master": "0"
},
"zend.script_encoding": {
"local": "no value",
"master": "no value"
},
"zend.signal_check": {
"local": "Off",
"master": "Off"
}
}
ctype
{
"ctype functions": "enabled"
}
curl
{
"cURL support": "enabled",
"cURL Information": "7.68.0",
"Age": "5",
"AsynchDNS": "Yes",
"CharConv": "No",
"Debug": "No",
"GSS-Negotiate": "No",
"IDN": "Yes",
"IPv6": "Yes",
"krb4": "No",
"Largefile": "Yes",
"libz": "Yes",
"NTLM": "Yes",
"NTLMWB": "Yes",
"SPNEGO": "Yes",
"SSL": "Yes",
"SSPI": "No",
"TLS-SRP": "Yes",
"HTTP2": "Yes",
"GSSAPI": "Yes",
"KERBEROS5": "Yes",
"UNIX_SOCKETS": "Yes",
"PSL": "Yes",
"HTTPS_PROXY": "Yes",
"MULTI_SSL": "No",
"BROTLI": "Yes",
"ALTSVC": "No",
"HTTP3": "No",
"Protocols": "dict, file, ftp, ftps, gopher, http, https, imap, imaps, ldap, ldaps, pop3, pop3s, rtmp, rtsp, scp, sftp, smb, smbs, smtp, smtps, telnet, tftp",
"Host": "x86_64-pc-linux-gnu",
"SSL Version": "OpenSSL/1.1.1f",
"ZLib Version": "1.2.11",
"libSSH Version": "libssh/0.9.3/openssl/zlib",
"curl.cainfo": {
"local": "no value",
"master": "no value"
}
}
date
{
"date/time support": "enabled",
"timelib version": "2022.14",
"\"Olson\" Timezone Database Version": "2026.1",
"Timezone Database": "internal",
"Default timezone": "UTC",
"date.default_latitude": {
"local": "31.7667",
"master": "31.7667"
},
"date.default_longitude": {
"local": "35.2333",
"master": "35.2333"
},
"date.sunrise_zenith": {
"local": "90.833333",
"master": "90.833333"
},
"date.sunset_zenith": {
"local": "90.833333",
"master": "90.833333"
},
"date.timezone": {
"local": "UTC",
"master": "UTC"
}
}
dom
{
"DOM/XML": "enabled",
"DOM/XML API Version": "20031129",
"libxml Version": "2.9.10",
"HTML Support": "enabled",
"XPath Support": "enabled",
"XPointer Support": "enabled",
"Schema Support": "enabled",
"RelaxNG Support": "enabled"
}
exif
{
"EXIF Support": "enabled",
"Supported EXIF Version": "0220",
"Supported filetypes": "JPEG, TIFF",
"Multibyte decoding support using mbstring": "enabled",
"Extended EXIF tag formats": "Canon, Casio, Fujifilm, Nikon, Olympus, Samsung, Panasonic, DJI, Sony, Pentax, Minolta, Sigma, Foveon, Kyocera, Ricoh, AGFA, Epson",
"exif.decode_jis_intel": {
"local": "JIS",
"master": "JIS"
},
"exif.decode_jis_motorola": {
"local": "JIS",
"master": "JIS"
},
"exif.decode_unicode_intel": {
"local": "UCS-2LE",
"master": "UCS-2LE"
},
"exif.decode_unicode_motorola": {
"local": "UCS-2BE",
"master": "UCS-2BE"
},
"exif.encode_jis": {
"local": "no value",
"master": "no value"
},
"exif.encode_unicode": {
"local": "ISO-8859-15",
"master": "ISO-8859-15"
}
}
fileinfo
{
"fileinfo support": "enabled",
"libmagic": "543"
}
filter
{
"Input Validation and Filtering": "enabled",
"filter.default": {
"local": "unsafe_raw",
"master": "unsafe_raw"
},
"filter.default_flags": {
"local": "no value",
"master": "no value"
}
}
ftp
{
"FTP support": "enabled",
"FTPS support": "enabled"
}
gd
{
"GD Support": "enabled",
"GD Version": "bundled (2.1.0 compatible)",
"FreeType Support": "enabled",
"FreeType Linkage": "with freetype",
"FreeType Version": "2.10.1",
"GIF Read Support": "enabled",
"GIF Create Support": "enabled",
"JPEG Support": "enabled",
"libJPEG Version": "8",
"PNG Support": "enabled",
"libPNG Version": "1.6.37",
"WBMP Support": "enabled",
"XBM Support": "enabled",
"BMP Support": "enabled",
"TGA Read Support": "enabled",
"gd.jpeg_ignore_warning": {
"local": "On",
"master": "On"
}
}
gmp
{
"gmp support": "enabled",
"GMP version": "6.2.0"
}
hash
{
"hash support": "enabled",
"Hashing Engines": "md2 md4 md5 sha1 sha224 sha256 sha384 sha512/224 sha512/256 sha512 sha3-224 sha3-256 sha3-384 sha3-512 ripemd128 ripemd160 ripemd256 ripemd320 whirlpool tiger128,3 tiger160,3 tiger192,3 tiger128,4 tiger160,4 tiger192,4 snefru snefru256 gost gost-crypto adler32 crc32 crc32b crc32c fnv132 fnv1a32 fnv164 fnv1a64 joaat murmur3a murmur3c murmur3f xxh32 xxh64 xxh3 xxh128 haval128,3 haval160,3 haval192,3 haval224,3 haval256,3 haval128,4 haval160,4 haval192,4 haval224,4 haval256,4 haval128,5 haval160,5 haval192,5 haval224,5 haval256,5"
}
iconv
{
"iconv support": "enabled",
"iconv implementation": "glibc",
"iconv library version": "2.31",
"iconv.input_encoding": {
"local": "no value",
"master": "no value"
},
"iconv.internal_encoding": {
"local": "no value",
"master": "no value"
},
"iconv.output_encoding": {
"local": "no value",
"master": "no value"
}
}
intl
{
"Internationalization support": "enabled",
"ICU version": "66.1",
"ICU Data version": "66.1",
"ICU TZData version": "2019c",
"ICU Unicode version": "13.0",
"intl.default_locale": {
"local": "no value",
"master": "no value"
},
"intl.error_level": {
"local": "0",
"master": "0"
},
"intl.use_exceptions": {
"local": "Off",
"master": "Off"
}
}
json
{
"json support": "enabled"
}
ldap
{
"LDAP Support": "enabled",
"Total Links": "0/unlimited",
"API Version": "3001",
"Vendor Name": "OpenLDAP",
"Vendor Version": "20449",
"ldap.max_links": {
"local": "Unlimited",
"master": "Unlimited"
}
}
libxml
{
"libXML support": "active",
"libXML Compiled Version": "2.9.10",
"libXML Loaded Version": "20910",
"libXML streams": "enabled"
}
mbstring
{
"Multibyte Support": "enabled",
"Multibyte string engine": "libmbfl",
"HTTP input encoding translation": "disabled",
"libmbfl version": "1.3.2",
"Multibyte (japanese) regex support": "enabled",
"Multibyte regex (oniguruma) version": "6.9.4",
"mbstring.detect_order": {
"local": "no value",
"master": "no value"
},
"mbstring.encoding_translation": {
"local": "Off",
"master": "Off"
},
"mbstring.http_input": {
"local": "no value",
"master": "no value"
},
"mbstring.http_output": {
"local": "no value",
"master": "no value"
},
"mbstring.http_output_conv_mimetypes": {
"local": "^(text/|application/xhtml\\+xml)",
"master": "^(text/|application/xhtml\\+xml)"
},
"mbstring.internal_encoding": {
"local": "no value",
"master": "no value"
},
"mbstring.language": {
"local": "neutral",
"master": "neutral"
},
"mbstring.regex_retry_limit": {
"local": "1000000",
"master": "1000000"
},
"mbstring.regex_stack_limit": {
"local": "100000",
"master": "100000"
},
"mbstring.strict_detection": {
"local": "Off",
"master": "Off"
},
"mbstring.substitute_character": {
"local": "no value",
"master": "no value"
}
}
mysqlnd
{
"mysqlnd": "enabled",
"Version": "mysqlnd 8.3.31",
"Compression": "supported",
"core SSL": "supported",
"extended SSL": "supported",
"Command buffer size": "4096",
"Read buffer size": "32768",
"Read timeout": "86400",
"Collecting statistics": "Yes",
"Collecting memory statistics": "No",
"Tracing": "n/a",
"Loaded plugins": "mysqlnd,debug_trace,auth_plugin_mysql_native_password,auth_plugin_mysql_clear_password,auth_plugin_caching_sha2_password,auth_plugin_sha256_password",
"API Extensions": "pdo_mysql"
}
openssl
{
"OpenSSL support": "enabled",
"OpenSSL Library Version": "OpenSSL 1.1.1f 31 Mar 2020",
"OpenSSL Header Version": "OpenSSL 1.1.1f 31 Mar 2020",
"Openssl default config": "/usr/lib/ssl/openssl.cnf",
"openssl.cafile": {
"local": "no value",
"master": "no value"
},
"openssl.capath": {
"local": "no value",
"master": "no value"
}
}
pcntl
{
"pcntl support": "enabled"
}
pcre
{
"PCRE (Perl Compatible Regular Expressions) Support": "enabled",
"PCRE Library Version": "10.42 2022-12-12",
"PCRE Unicode Version": "14.0.0",
"PCRE JIT Support": "enabled",
"PCRE JIT Target": "x86 64bit (little endian + unaligned)",
"pcre.backtrack_limit": {
"local": "1000000",
"master": "1000000"
},
"pcre.jit": {
"local": "On",
"master": "On"
},
"pcre.recursion_limit": {
"local": "100000",
"master": "100000"
}
}
PDO
{
"PDO support": "enabled",
"PDO drivers": "mysql, sqlite"
}
pdo_mysql
{
"PDO Driver for MySQL": "enabled",
"Client API version": "mysqlnd 8.3.31",
"pdo_mysql.default_socket": {
"local": "/tmp/mysql.sock",
"master": "/tmp/mysql.sock"
}
}
pdo_sqlite
{
"PDO Driver for SQLite 3.x": "enabled",
"SQLite Library": "3.31.1"
}
Phar
{
"Phar: PHP Archive support": "enabled",
"Phar API version": "1.1.1",
"Phar-based phar archives": "enabled",
"Tar-based phar archives": "enabled",
"ZIP-based phar archives": "enabled",
"gzip compression": "enabled",
"bzip2 compression": "enabled",
"Native OpenSSL support": "enabled",
"phar.cache_list": {
"local": "no value",
"master": "no value"
},
"phar.readonly": {
"local": "On",
"master": "On"
},
"phar.require_hash": {
"local": "On",
"master": "On"
}
}
posix
{
"POSIX support": "enabled"
}
random
{
"Version": "8.3.31"
}
redis
{
"Redis Version": "6.3.0",
"Redis Sentinel Version": "1.0",
"Available serializers": "php, json",
"redis.arrays.algorithm": {
"local": "no value",
"master": "no value"
},
"redis.arrays.auth": {
"local": "no value",
"master": "no value"
},
"redis.arrays.autorehash": {
"local": "0",
"master": "0"
},
"redis.arrays.connecttimeout": {
"local": "0",
"master": "0"
},
"redis.arrays.consistent": {
"local": "0",
"master": "0"
},
"redis.arrays.distributor": {
"local": "no value",
"master": "no value"
},
"redis.arrays.functions": {
"local": "no value",
"master": "no value"
},
"redis.arrays.hosts": {
"local": "no value",
"master": "no value"
},
"redis.arrays.index": {
"local": "0",
"master": "0"
},
"redis.arrays.lazyconnect": {
"local": "0",
"master": "0"
},
"redis.arrays.names": {
"local": "no value",
"master": "no value"
},
"redis.arrays.pconnect": {
"local": "0",
"master": "0"
},
"redis.arrays.previous": {
"local": "no value",
"master": "no value"
},
"redis.arrays.readtimeout": {
"local": "0",
"master": "0"
},
"redis.arrays.retryinterval": {
"local": "0",
"master": "0"
},
"redis.clusters.auth": {
"local": "no value",
"master": "no value"
},
"redis.clusters.cache_slots": {
"local": "0",
"master": "0"
},
"redis.clusters.persistent": {
"local": "0",
"master": "0"
},
"redis.clusters.read_timeout": {
"local": "0",
"master": "0"
},
"redis.clusters.seeds": {
"local": "no value",
"master": "no value"
},
"redis.clusters.timeout": {
"local": "0",
"master": "0"
},
"redis.pconnect.connection_limit": {
"local": "0",
"master": "0"
},
"redis.pconnect.echo_check_liveness": {
"local": "1",
"master": "1"
},
"redis.pconnect.pool_detect_dirty": {
"local": "0",
"master": "0"
},
"redis.pconnect.pool_pattern": {
"local": "no value",
"master": "no value"
},
"redis.pconnect.pool_poll_timeout": {
"local": "0",
"master": "0"
},
"redis.pconnect.pooling_enabled": {
"local": "1",
"master": "1"
},
"redis.session.compression": {
"local": "none",
"master": "none"
},
"redis.session.compression_level": {
"local": "3",
"master": "3"
},
"redis.session.early_refresh": {
"local": "0",
"master": "0"
},
"redis.session.lock_expire": {
"local": "0",
"master": "0"
},
"redis.session.lock_failure_readonly": {
"local": "0",
"master": "0"
},
"redis.session.lock_retries": {
"local": "100",
"master": "100"
},
"redis.session.lock_wait_time": {
"local": "20000",
"master": "20000"
},
"redis.session.locking_enabled": {
"local": "0",
"master": "0"
}
}
Reflection
{
"Reflection": "enabled"
}
session
{
"Session Support": "enabled",
"Registered save handlers": "files user redis rediscluster",
"Registered serializer handlers": "php_serialize php php_binary",
"session.auto_start": {
"local": "Off",
"master": "Off"
},
"session.cache_expire": {
"local": "180",
"master": "180"
},
"session.cache_limiter": {
"local": "no value",
"master": "nocache"
},
"session.cookie_domain": {
"local": "no value",
"master": "no value"
},
"session.cookie_httponly": {
"local": "On",
"master": "Off"
},
"session.cookie_lifetime": {
"local": "0",
"master": "0"
},
"session.cookie_path": {
"local": "/",
"master": "/"
},
"session.cookie_samesite": {
"local": "Lax",
"master": "no value"
},
"session.cookie_secure": {
"local": "On",
"master": "Off"
},
"session.gc_divisor": {
"local": "1000",
"master": "1000"
},
"session.gc_maxlifetime": {
"local": "1440",
"master": "1440"
},
"session.gc_probability": {
"local": "1",
"master": "1"
},
"session.lazy_write": {
"local": "On",
"master": "On"
},
"session.name": {
"local": "ocuzr943dcgw",
"master": "PHPSESSID"
},
"session.referer_check": {
"local": "no value",
"master": "no value"
},
"session.save_handler": {
"local": "files",
"master": "files"
},
"session.save_path": {
"local": "no value",
"master": "no value"
},
"session.serialize_handler": {
"local": "php",
"master": "php"
},
"session.sid_bits_per_character": {
"local": "5",
"master": "5"
},
"session.sid_length": {
"local": "26",
"master": "26"
},
"session.upload_progress.cleanup": {
"local": "On",
"master": "On"
},
"session.upload_progress.enabled": {
"local": "On",
"master": "On"
},
"session.upload_progress.freq": {
"local": "1%",
"master": "1%"
},
"session.upload_progress.min_freq": {
"local": "1",
"master": "1"
},
"session.upload_progress.name": {
"local": "PHP_SESSION_UPLOAD_PROGRESS",
"master": "PHP_SESSION_UPLOAD_PROGRESS"
},
"session.upload_progress.prefix": {
"local": "upload_progress_",
"master": "upload_progress_"
},
"session.use_cookies": {
"local": "On",
"master": "On"
},
"session.use_only_cookies": {
"local": "On",
"master": "On"
},
"session.use_strict_mode": {
"local": "Off",
"master": "Off"
},
"session.use_trans_sid": {
"local": "Off",
"master": "Off"
}
}
SimpleXML
{
"SimpleXML support": "enabled",
"Schema support": "enabled"
}
sodium
{
"sodium support": "enabled",
"libsodium headers version": "1.0.18",
"libsodium library version": "1.0.18"
}
SPL
{
"SPL support": "enabled",
"Interfaces": "OuterIterator, RecursiveIterator, SeekableIterator, SplObserver, SplSubject",
"Classes": "AppendIterator, ArrayIterator, ArrayObject, BadFunctionCallException, BadMethodCallException, CachingIterator, CallbackFilterIterator, DirectoryIterator, DomainException, EmptyIterator, FilesystemIterator, FilterIterator, GlobIterator, InfiniteIterator, InvalidArgumentException, IteratorIterator, LengthException, LimitIterator, LogicException, MultipleIterator, NoRewindIterator, OutOfBoundsException, OutOfRangeException, OverflowException, ParentIterator, RangeException, RecursiveArrayIterator, RecursiveCachingIterator, RecursiveCallbackFilterIterator, RecursiveDirectoryIterator, RecursiveFilterIterator, RecursiveIteratorIterator, RecursiveRegexIterator, RecursiveTreeIterator, RegexIterator, RuntimeException, SplDoublyLinkedList, SplFileInfo, SplFileObject, SplFixedArray, SplHeap, SplMinHeap, SplMaxHeap, SplObjectStorage, SplPriorityQueue, SplQueue, SplStack, SplTempFileObject, UnderflowException, UnexpectedValueException"
}
sqlite3
{
"SQLite3 support": "enabled",
"SQLite Library": "3.31.1",
"sqlite3.defensive": {
"local": "On",
"master": "On"
},
"sqlite3.extension_dir": {
"local": "no value",
"master": "no value"
}
}
standard
{
"Dynamic Library Support": "enabled",
"Path to sendmail": "/usr/sbin/sendmail -t -i",
"assert.active": {
"local": "On",
"master": "On"
},
"assert.bail": {
"local": "Off",
"master": "Off"
},
"assert.callback": {
"local": "no value",
"master": "no value"
},
"assert.exception": {
"local": "On",
"master": "On"
},
"assert.warning": {
"local": "On",
"master": "On"
},
"auto_detect_line_endings": {
"local": "Off",
"master": "Off"
},
"default_socket_timeout": {
"local": "60",
"master": "60"
},
"from": {
"local": "no value",
"master": "no value"
},
"session.trans_sid_hosts": {
"local": "no value",
"master": "no value"
},
"session.trans_sid_tags": {
"local": "a=href,area=href,frame=src,form=",
"master": "a=href,area=href,frame=src,form="
},
"unserialize_max_depth": {
"local": "4096",
"master": "4096"
},
"url_rewriter.hosts": {
"local": "no value",
"master": "no value"
},
"url_rewriter.tags": {
"local": "form=",
"master": "form="
},
"user_agent": {
"local": "no value",
"master": "no value"
}
}
sysvsem
{
"sysvsem support": "enabled"
}
tokenizer
{
"Tokenizer Support": "enabled"
}
xml
{
"XML Support": "active",
"XML Namespace Support": "active",
"libxml2 Version": "2.9.10"
}
xmlreader
{
"XMLReader": "enabled"
}
xmlwriter
{
"XMLWriter": "enabled"
}
Zend OPcache
{
"Opcode Caching": "Up and Running",
"Optimization": "Enabled",
"SHM Cache": "Enabled",
"File Cache": "Disabled",
"JIT": "Disabled",
"Startup": "OK",
"Shared memory model": "mmap",
"Cache hits": "4492042",
"Cache misses": "2914",
"Used memory": "82734792",
"Free memory": "51478304",
"Wasted memory": "4632",
"Interned Strings Used memory": "17455296",
"Interned Strings Free memory": "16099136",
"Cached scripts": "2795",
"Cached keys": "5506",
"Max keys": "16229",
"OOM restarts": "0",
"Hash keys restarts": "0",
"Manual restarts": "0",
"Start time": "2026-06-20T22:26:27+0000",
"Last restart time": "none",
"Last force restart time": "none",
"opcache.blacklist_filename": {
"local": "no value",
"master": "no value"
},
"opcache.dups_fix": {
"local": "Off",
"master": "Off"
},
"opcache.enable": {
"local": "On",
"master": "On"
},
"opcache.enable_cli": {
"local": "Off",
"master": "Off"
},
"opcache.enable_file_override": {
"local": "Off",
"master": "Off"
},
"opcache.error_log": {
"local": "no value",
"master": "no value"
},
"opcache.file_cache": {
"local": "no value",
"master": "no value"
},
"opcache.file_cache_consistency_checks": {
"local": "On",
"master": "On"
},
"opcache.file_cache_only": {
"local": "Off",
"master": "Off"
},
"opcache.file_update_protection": {
"local": "2",
"master": "2"
},
"opcache.force_restart_timeout": {
"local": "180",
"master": "180"
},
"opcache.huge_code_pages": {
"local": "Off",
"master": "Off"
},
"opcache.interned_strings_buffer": {
"local": "32",
"master": "32"
},
"opcache.jit": {
"local": "tracing",
"master": "tracing"
},
"opcache.jit_bisect_limit": {
"local": "0",
"master": "0"
},
"opcache.jit_blacklist_root_trace": {
"local": "16",
"master": "16"
},
"opcache.jit_blacklist_side_trace": {
"local": "8",
"master": "8"
},
"opcache.jit_buffer_size": {
"local": "0",
"master": "0"
},
"opcache.jit_debug": {
"local": "0",
"master": "0"
},
"opcache.jit_hot_func": {
"local": "127",
"master": "127"
},
"opcache.jit_hot_loop": {
"local": "64",
"master": "64"
},
"opcache.jit_hot_return": {
"local": "8",
"master": "8"
},
"opcache.jit_hot_side_exit": {
"local": "8",
"master": "8"
},
"opcache.jit_max_exit_counters": {
"local": "8192",
"master": "8192"
},
"opcache.jit_max_loop_unrolls": {
"local": "8",
"master": "8"
},
"opcache.jit_max_polymorphic_calls": {
"local": "2",
"master": "2"
},
"opcache.jit_max_recursive_calls": {
"local": "2",
"master": "2"
},
"opcache.jit_max_recursive_returns": {
"local": "2",
"master": "2"
},
"opcache.jit_max_root_traces": {
"local": "1024",
"master": "1024"
},
"opcache.jit_max_side_traces": {
"local": "128",
"master": "128"
},
"opcache.jit_max_trace_length": {
"local": "1024",
"master": "1024"
},
"opcache.jit_prof_threshold": {
"local": "0.005",
"master": "0.005"
},
"opcache.lockfile_path": {
"local": "/tmp",
"master": "/tmp"
},
"opcache.log_verbosity_level": {
"local": "1",
"master": "1"
},
"opcache.max_accelerated_files": {
"local": "10000",
"master": "10000"
},
"opcache.max_file_size": {
"local": "0",
"master": "0"
},
"opcache.max_wasted_percentage": {
"local": "5",
"master": "5"
},
"opcache.memory_consumption": {
"local": "128",
"master": "128"
},
"opcache.opt_debug_level": {
"local": "0",
"master": "0"
},
"opcache.optimization_level": {
"local": "0x7FFEBFFF",
"master": "0x7FFEBFFF"
},
"opcache.preferred_memory_model": {
"local": "no value",
"master": "no value"
},
"opcache.preload": {
"local": "no value",
"master": "no value"
},
"opcache.preload_user": {
"local": "no value",
"master": "no value"
},
"opcache.protect_memory": {
"local": "Off",
"master": "Off"
},
"opcache.record_warnings": {
"local": "Off",
"master": "Off"
},
"opcache.restrict_api": {
"local": "no value",
"master": "no value"
},
"opcache.revalidate_freq": {
"local": "2",
"master": "2"
},
"opcache.revalidate_path": {
"local": "Off",
"master": "Off"
},
"opcache.save_comments": {
"local": "On",
"master": "On"
},
"opcache.use_cwd": {
"local": "On",
"master": "On"
},
"opcache.validate_permission": {
"local": "Off",
"master": "Off"
},
"opcache.validate_root": {
"local": "Off",
"master": "Off"
},
"opcache.validate_timestamps": {
"local": "On",
"master": "On"
}
}
zip
{
"Zip": "enabled",
"Zip version": "1.22.3",
"Libzip version": "1.5.1"
}
zlib
{
"ZLib Support": "enabled",
"Stream Wrapper": "compress.zlib://",
"Stream Filter": "zlib.inflate, zlib.deflate",
"Compiled Version": "1.2.11",
"Linked Version": "1.2.11",
"zlib.output_compression": {
"local": "Off",
"master": "Off"
},
"zlib.output_compression_level": {
"local": "-1",
"master": "-1"
},
"zlib.output_handler": {
"local": "no value",
"master": "no value"
}
}
Additional Modules
[]
I set the command in the config file to rotate the logs, but did not understand that it just keeps adding logs by just adding a (log.1, log.2 …etc) that is good for low traffic use, in my instance is just filled up my storage drive and crashed the server.
Please add some type of option in the Admin-WebUI to clear the logs. Most other distros do that why can nextcloud.
Now I have too open up ssh and ssh to my server and delete the log files at least once a week as all rotation does is fill-up my drive.
This is a fresh install, not going to restore until I can get the log file issue resolve, I have installed FileCloud as an alternative for now, if I cannot resolve the log file issue going to switch to FileCloud as FileCloud allow you to clear the logs from the WebUI.
Same to loose customers for a simple thing as be able to clear your logs
Robert