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Hello. I am trying to upload large mp4 files to my Nextcloud VM in proxmox, but everytime the file is more than 5 GB, the entire VM crashes. The SCSI controller is set to VirtIO SCSI single and IO threading is enabled. I would have replied this on the thread Nextcloud VM Crashes When Syncing Large Files , but the thread is locked.
The Basics
- Nextcloud Server version (e.g., 29.x.x):
Nextcloud Hub 10 (31.0.13)
- Operating system and version (e.g., Ubuntu 24.04):
Debian 13
- Web server and version (e.g, Apache 2.4.25):
2.4.25
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version (e.g, 8.3):
8.2.29
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
When uploading large files
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No
Summary of the issue you are facing:
When uploading large files that are 5 GB+, the VM will crash.
Log entries
Journalctl logs for VM: Apr 20 02:38:11 proxmoxserver pvedaemon[1510478]: start VM 107: UPID:proxmoxserv - Pastebin.com
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
https://pastee.dev/p/kMggNnC8
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
https://pastebin.com/9TudZxNR
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
https://pastebin.com/uuyguWxb
Apps
The output of occ app:list (if possible).
Tips for increasing the likelihood of a response
- Use the
preformatted textformatting option in the editor for all log entries and configuration output. - If screenshots are useful, feel free to include them.
- If possible, also include key error output in text form so it can be searched for.
- Try to edit log output only minimally (if at all) so that it can be ran through analyzers / formatters by those trying to help you.
