Hey @offerlam, welcome to the Nextcloud community and thanks for supporting Nextcloud snap ![]()
Sorry to hear you are having issues with your Nextcloud snap installation. If you’ve come this far, you’re on the right track! There is a good chance someone in the community has had a similar issue and knows how to resolve it. That depends on how you request assistance. So read your request for tone, avoiding hyperbole and assuming good intentions.
In order to help you we’ll need some Information to get an Idea of your setup, so complete the required support template if you haven’t done so already or run the debugging script and post the result here.
Below are some links to how-to’s answering frequently asked questions and may help you help yourself;
- How to install Nextcloud snap
- How to configure Nextcloud snap
- How to edit config.php for Nextcloud snap
- How to use OCC management console for Nextcloud snap
- How to revert Nextcloud snap after failed update
- How to manage failed automatic update in Nextcloud snap
- Nextcloud snap wiki and support
Without your logs we’d be guessing. But run the debugging script and post your log here so we can take a look.
My snap has been running 24/7 since 2019 and I’ve never experienced what you’re describing. Also in all my years documenting and supporting the snap, nothing similar has ever been mentioned.