- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 25 Autumn (32.0.4)
- Operating system and version (e.g., Ubuntu 24.04):
UBUNTU 24.04
- Web server and version (e.g, Apache 2.4.25):
replace me
- Reverse proxy and version _(e.g. nginx 1.27.2)
replace me
- PHP version (e.g, 8.3):
- 8.3.29
- Is this the first time you’ve seen this error? (Yes / No):
yes
- When did this problem seem to first start?
not sure
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
NO
Summary of the issue you are facing:
iḿ trying to host my own cloud for my photos, and tried to make some albums.
the one album i made works well. when linked hostname.com/apps/photos/albums/Koffie shows my coffephotos properly
however when reaching into the albums only i get “an error occured” not sure where to look/check this error
Steps to replicate it (hint: details matter!):
-
click on photos
select albums -
an error occured
Log entries
Nextcloud
Please provide the log entries from your Nextcloud log that are generated during the time of problem (via the Copy raw option from Administration settings->Logging screen or from your nextcloud.log located in your data directory). Feel free to use a pastebin/gist service if necessary.
PASTE HERE
Web Browser
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
PASTE
Web server / Reverse Proxy
The output of your Apache/nginx/system log in /var/log/____:
PASTE HERE
Configuration
Nextcloud
The output of occ config:list system or similar is best, but, if not possible, the contents of your config.php file from /path/to/nextcloud is fine (make sure to remove any identifiable information!):
sudo docker exec --user wsudo docker exec --user www-data -it nextcloud-aio-nextcloud php occ config:list system
{
“system”: {
“one-click-instance”: true,
“one-click-instance.user-limit”: 100,
“memcache.local”: “\\OC\\Memcache\\APCu”,
“apps_paths”: \[
{
“path”: “/var/www/html/apps”,
“url”: “/apps”,
“writable”: false
},
{
“path”: “/var/www/html/custom_apps”,
“url”: “/custom_apps”,
“writable”: true
}
\],
“check_data_directory_permissions”: false,
“memcache.distributed”: “\\OC\\Memcache\\Redis”,
“memcache.locking”: “\\OC\\Memcache\\Redis”,
“redis”: {
“host”: “***REMOVED SENSITIVE VALUE***”,
“password”: “***REMOVED SENSITIVE VALUE***”,
“port”: 6379
},
“overwritehost”: “nc.vanterve.com”,
“overwriteprotocol”: “https”,
“passwordsalt”: “***REMOVED SENSITIVE VALUE***”,
“secret”: “***REMOVED SENSITIVE VALUE***”,
“trusted_domains”: \[
“localhost”,
“nc.vanterve.com”
\],
“datadirectory”: “***REMOVED SENSITIVE VALUE***”,
“dbtype”: “pgsql”,
“version”: “32.0.4.1”,
“overwrite.cli.url”: “https://nc.vanterve.com/”,
“dbname”: “***REMOVED SENSITIVE VALUE***”,
“dbhost”: “***REMOVED SENSITIVE VALUE***”,
“dbport”: “”,
“dbtableprefix”: “oc\_”,
“dbuser”: “***REMOVED SENSITIVE VALUE***”,
“dbpassword”: “***REMOVED SENSITIVE VALUE***”,
“installed”: true,
“instanceid”: “***REMOVED SENSITIVE VALUE***”,
“maintenance”: false,
“updatechecker”: false,
“loglevel”: 2,
“log_type”: “file”,
“logfile”: “/var/www/html/data/nextcloud.log”,
“log_rotate_size”: 10485760,
“log.condition”: {
“apps”: \[
“admin_audit”
\]
},
“preview_max_x”: 2048,
“preview_max_y”: 2048,
“jpeg_quality”: 60,
“enabledPreviewProviders”: {
“1”: “OC\\Preview\\MP3”,
“2”: “OC\\Preview\\TXT”,
“3”: “OC\\Preview\\OpenDocument”,
“4”: “OC\\Preview\\Movie”,
“5”: “OC\\Preview\\Krita”,
“6”: “OC\\Preview\\ImaginaryPDF”,
“7”: “OC\\Preview\\HEIC”,
“8”: “OC\\Preview\\TIFF”,
“9”: “OC\\Preview\\ImaginaryPDF”,
“10”: “OC\\Preview\\Image”
},
“enable_previews”: true,
“upgrade.disable-web”: true,
“mail_smtpmode”: “smtp”,
“trashbin_retention_obligation”: “auto, 30”,
“versions_retention_obligation”: “auto, 30”,
“activity_expire_days”: 30,
“simpleSignUpLink.shown”: false,
“share_folder”: “/Shared”,
“one-click-instance.link”: “https://nextcloud.com/all-in-one/”,
“upgrade.cli-upgrade-link”: “https://github.com/nextcloud/all-in-one/discussions/2726”,
“updatedirectory”: “/nc-updater”,
“maintenance_window_start”: 100,
“allow_local_remote_servers”: true,
“davstorage.request_timeout”: 3600,
“documentation_url.server_logs”: “https://github.com/nextcloud/all-in-one/discussions/5425”,
“htaccess.RewriteBase”: “/”,
“dbpersistent”: false,
“auth.bruteforce.protection.enabled”: true,
“ratelimit.protection.enabled”: true,
“files_external_allow_create_new_local”: false,
“trusted_proxies”: “***REMOVED SENSITIVE VALUE***”,
“preview_imaginary_key”: “***REMOVED SENSITIVE VALUE***”,
“memories.db.triggers.fcu”: true,
“memories.exiftool”: “/var/www/html/custom_apps/memories/bin-ext/exiftool-amd64-musl”,
“memories.vod.path”: “/var/www/html/custom_apps/memories/bin-ext/go-vod-amd64”,
“memories.vod.ffmpeg”: “/usr/bin/ffmpeg”,
“memories.vod.ffprobe”: “/usr/bin/ffprobe”,
“preview_max_filesize_image”: 256,
“preview_max_memory”: 512,
“default_phone_region”: “NL”,
“mail_from_address”: “***REMOVED SENSITIVE VALUE***”,
“mail_sendmailmode”: “smtp”,
“mail_domain”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtphost”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtpport”: “587”,
“memories.gis_type”: 2,
“onlyoffice”: {
“jwt_secret”: “***REMOVED SENSITIVE VALUE***”,
“jwt_header”: “AuthorizationJwt”,
“editors_check_interval”: 0
},
“app_install_overwrite”: \[
“duplicatefinder”,
“maps”
\],
“config_preset”: 2,
“mail_smtpauth”: true,
“mail_smtpname”: “***REMOVED SENSITIVE VALUE***”,
“mail_smtppassword”: “***REMOVED SENSITIVE VALUE***”,
“DOMAIN”: “nc.vanterve.com”
}
}
Apps
udo docker exec --user www-data -it nextcloud-aio-nextcloud php occ app:list
Enabled:
- activity: 5.0.0-dev.0
- admin_audit: 1.22.0
- bruteforcesettings: 5.0.0-dev.0
- calendar: 6.1.5
- circles: 32.0.0
- cloud_federation_api: 1.16.0
- comments: 1.22.0
- contacts: 8.3.1
- contactsinteraction: 1.13.1
- cookbook: 0.11.5
- dashboard: 7.12.0
- dav: 1.34.2
- deck: 1.16.3
- duplicatefinder: 1.7.3
- federatedfilesharing: 1.22.0
- federation: 1.22.0
- files: 2.4.0
- files_antivirus: 6.1.0
- files_downloadlimit: 5.0.0-dev.0
- files_fulltextsearch: 32.0.2
- files_pdfviewer: 5.0.0-dev.0
- files_reminders: 1.5.0
- files_sharing: 1.24.1
- files_trashbin: 1.22.0
- files_versions: 1.25.0
- firstrunwizard: 5.0.0-dev.0
- fulltextsearch: 32.0.0
- fulltextsearch_elasticsearch: 32.0.2
- gpxpod: 7.2.4
- guests: 4.6.0
- logreader: 5.0.0-dev.0
- lookup_server_connector: 1.20.0
- mail: 5.6.9
- memories: 7.8.2
- nextcloud-aio: 0.8.0
- nextcloud_announcements: 4.0.0-dev.0
- notes: 4.12.4
- notifications: 5.0.0-dev.0
- notify_push: 1.3.0
- oauth2: 1.20.0
- onlyoffice: 9.12.0
- password_policy: 4.0.0-dev.0
- photos: 5.0.0-dev.1
- previewgenerator: 5.11.0
- privacy: 4.0.0-dev.0
- profile: 1.1.0
- provisioning_api: 1.22.0
- recognize: 10.0.7
- recommendations: 5.0.0-dev.0
- related_resources: 3.0.0-dev.0
- serverinfo: 4.0.0-dev.0
- settings: 1.15.1
- spreed: 22.0.8
- support: 4.0.0-dev.0
- survey_client: 4.0.0-dev.0
- systemtags: 1.22.0
- text: 6.0.1
- theming: 2.7.0
- twofactor_backupcodes: 1.21.0
- twofactor_totp: 14.0.0
- updatenotification: 1.22.0
- user_status: 1.12.0
- viewer: 5.0.0-dev.0
- weather_status: 1.12.0
- webhook_listeners: 1.3.0
- whiteboard: 1.5.3
- workflowengine: 2.14.0
Disabled: - app_api: 32.0.0 (installed 5.0.2)
- camerarawpreviews: 0.8.8 (installed 0.8.8)
- encryption: 2.20.0
- files_external: 1.24.0
- maps: 1.6.0 (installed 1.6.0)
- metadata: 0.23.0 (installed 0.23.0)
- richdocumentscode: 25.4.702 (installed 25.4.702)
- riotchat: 0.20.0 (installed 0.20.0)
- sharebymail: 1.22.0 (installed 1.22.0)
- suspicious_login: 10.0.0-dev.0
- tasks: 0.17.1 (installed 0.17.1)
- twofactor_nextcloud_notification: 6.0.0-dev.0
- user_ldap: 1.23.0
anyone here who can help me learn?
tried to use the memories app, that looks nice but would like to make use for albums?
