NextCloud page not displaying correctly

support
#1

Screen Shot 2020-03-24 at 11.15.12 PM
Screen Shot 2020-03-24 at 11.15.12 PM1512×1848 346 KB

Hi

I have sat up my nextcloud behind two routers and used DDNS as a domain to access it remotely. it was working just fine when it was connected to my ISP router directly, but after i connected it to my home router which is behind the ISP router the page does not load correctly. The login page itself loads fine but after logining in it does not load correctly. this only happens when i try to access the page from my ddns domain name. however, when i login locally it is just fine.

i have already configured both router to port forward 443 to the local IP of nextcloud. so the ISP forwards port 443 to my home router and then my home router forward it to the nextcloud IP.

any advice to solve this issue.

#2

Screen Shot 2020-03-25 at 1.37.47 AM
Screen Shot 2020-03-25 at 1.37.47 AM2100×1814 535 KB

it seems that js scripts are not loading properly as shown in the image

#3

That could be something to do with the browser. Have you tried connecting with a clean browser (clear cache and no extensions/blockers)?

#4

i have tried both chrome and firefox with clean cache both had the same issue. at first i though it was routing issue but after reading the logs it turned out a nextcloud config file issue.
i found a solution following @osiset steps in this topic :

  • disables theming app.

  • changed the value of file locking in config to false

  • commented out the two lines of memcache in config file.

  • i did not have to reboot the server.