Noob here. Fresh install of Nextcloud 23.0.3. Installed Collabora Online - Built-in CODE Server and Nextcloud Office. When I try to create a new document and choose any template, I get a message “unable to create file from template”. Can someone help me?
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- check your nextcloud.log in /var/www or right side admin menu for errors.
- check collabora documentation on their github
- check their github repository for any related issues
- search the forum for previous posts on the exact error
- fill out the full support template found when you attempt to post to the #support category and add it to your post
Either copy paste all errors you have or use a pastebin. Technical details are king. Thanks.
Same problem, I can offer more informations 
I also use NC 23.0.3 with installed CODE Server and NC Office.
I get the same error message, in my log file the following error is thrown:
“OC_Image::fixOrientation(): No image loaded”
My configuration so far:
NC 23.0.3
Gentoo Linux 2.7
PHP 8.0
OPCache and APCu installed
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Got the same issue as posted here: Nextcloud Office kann keine Dokumente aus Vorlage erzeugen
I had the same problem with a fresh installation of Nextcloud 30.0.
I did this to solve it:
-User > Admnistration settings > Office > Use Office Open XML (OOXML) instead of OpenDocument Format (ODF) by default for new files
Feel free to try it out:
In our case, the error was caused by the installed antivirus app ( files_antivirus ). → Deactivate or uninstall it.