Hello @jtr here is some usefull info wich completes the one on the firts post. Hope it will be usefull. The missing info is because I am not very at ease to read logs or console info. I you need more please tell me what I have to do.
Thanks for your help !
The Basics
Nextcloud Server version: 32.0.5
Operating system and version: Ubuntu 22.04 LTS Linux 5.15.0-164-generic x86_64
Web server and version: Apache 2.4.52
Reverse proxy and version _(e.g. nginx 1.27.2): I don't know, (installed using this guide [https://mailserverguru.com/install-nextcloud-on-ubuntu-22-04-lts](https://mailserverguru.com/install-nextcloud-on-ubuntu-22-04-lts))
PHP version: 8.4.17
Is this the first time you’ve seen this error? no
When did this problem seem to first start? several weeks ago, don't remember exactly
Installed from archive ../server/releases/latest.zip
Are you using Cloudflare, mod_security, or similar? no
Summary of the issue you are facing:
Documents opened by Nextcloud Office/CODE are not diplayed correctly : parts are missing
Steps to replicate it (hint: details matter!):
Just opening documents (doc/odt/xls..). There is no problem when I open PDF or images
Log entries
Résumé
Info
no app in context
The app config key files/allow_unlimited_quota is not defined in the config lexicon
26 janv. 2026, 23:04:25
Info
no app in context
The app config key files/default_quota is not defined in the config lexicon
26 janv. 2026, 23:04:25
Info
no app in context
The user config key files/quota is not defined in the config lexicon
26 janv. 2026, 23:04:25
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:20
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:20
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:20
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:20
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:19
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:19
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:19
Info
no app in context
The user config key files/files_views_configs is not defined in the config lexicon
26 janv. 2026, 23:04:19
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:19
Info
no app in context
The user config key files/files_views_configs is not defined in the config lexicon
26 janv. 2026, 23:04:19
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:02
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:02
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The user config key files/files_views_configs is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
Info
no app in context
The app config key files/watermark_enabled is not defined in the config lexicon
26 janv. 2026, 23:04:01
The app config key files/watermark_enabled is not defined in the config lexicon
{“reqId”:“YOlMDtnYfYG43MduLmku”,“level”:1,“time”:“2026-01-26T22:57:34+00:00”,“remoteAddr”:“2001:41d0:601:1100::6db7”,“user”:“–”,“app”:“no app in context”,“method”:“GET”,“url”:“/index.php/apps/richdocuments/wopi/files/12631_ocdbhc8fy435?access_token=uEh61JzoMBrJOwpJBJXinxKnyOgVOGgE&access_token_ttl=0”,“scriptName”:“/index.php”,“message”:“The app config key files/watermark_enabled is not defined in the config lexicon”,“userAgent”:“COOLWSD HTTP Agent 25.04.7.2”,“version”:“32.0.5.0”,“data”:,“id”:“6977f169dca81”}
The user config key files/files_views_configs is not defined in the config lexicon
{“reqId”:“JLgK4SivAe67iRXc2HZ6”,“level”:1,“time”:“2026-01-26T22:57:34+00:00”,“remoteAddr”:“2001:861:8ac5:6cc0:e106:b590:7732:d602”,“user”:“xxx.xxx”,“app”:“no app in context”,“method”:“GET”,“url”:“/apps/files/api/v1/views”,“scriptName”:“/index.php”,“message”:“The user config key files/files_views_configs is not defined in the config lexicon”,“userAgent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:147.0) Gecko/20100101 Firefox/147.0”,“version”:“32.0.5.0”,“data”:,“id”:“6977f169dca8e”}
Web Browser
Safari & Firefox macOS + Firefox Win10 + Nextcloud app iPadOS
If the problem is related to the Web interface, open your browser inspector Console and Network tabs while refreshing (reloading) and reproducing the problem. Provide any relevant output/errors here that appear.
Console:
Résumé
content-Security-Policy: The page’s settings blocked an inline script (script-src-elem) from being executed because it violates the following directive: “script-src ‘self’ ‘unsafe-eval’”. Consider using a hash (‘sha256-ZswfTY7H35rbv8WC7NXBoiC7WNu86vSzCDChNWwZZDM=’) or a nonce.
This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”.
Layout was forced before the page was fully loaded. If stylesheets are not yet loaded this may cause a flash of unstyled content. proxy.php
Network:
Résumé
debug: got sheetGeometry: this._rtlParts = undefined this._selectedPart = 0 proxy.php:22288:82
CanvasTileWorker initialised 2 proxy.php:31:10
CanvasTileWorker initialised proxy.php:31:10
CanvasTileWorker initialised proxy.php:31:10
DEBUG: onStatusMsg: status: {“mode”: 0,“readonly”: false,“lastrow”: 25,“viewid”: 13,“height”: 19710,“printranges”: { “printranges”: [ { “sheet”: 0, “ranges”: [ [ 0, 0, 14, 26]]}, { “sheet”: 1, “ranges”:
}]},“lastcolumn”: 19,“width”: 87435,“parts”: [{ “visible”: 1, “rtllayout”: 0, “protected”: 0, “sheetviewid”: -1, “sheetviewsynced”: 1, “selected”: 0, “name”: “Charges en chiffres”, “hash”: 521047888, “lastcolumn”: 19, “lastrow”: 25}, { “visible”: 1, “rtllayout”: 0, “protected”: 0, “sheetviewid”: -1, “sheetviewsynced”: 1, “selected”: 0, “name”: “Graphique”, “hash”: 541399456, “lastcolumn”: 0, “lastrow”: 0}],“selectedpart”: 0,“partscount”: 2,“type”: “spreadsheet”} proxy.php:22166:69
GET
[HTTP/2 400 34ms]
This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. proxy.php
GET
http_xxxx_fr/apps/richdocumentscode/proxy.php?ui_theme=light
[HTTP/2 400 34ms]
This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”. proxy.php
GET
http_xxxx_fr/apps/richdocumentscode/proxy.php?ui_theme=light
[HTTP/2 400 33ms]
This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “”.
Web server / Reverse Proxy
Don’t know
Output of Apache in /var/log/apache2/error.log:
Résumé
[Mon Jan 26 23:08:13.100458 2026] [proxy_fcgi:error] [pid 40917:tid 140099836679744] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60006] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 979, Message: The param should>
[Mon Jan 26 23:08:14.478454 2026] [proxy_fcgi:error] [pid 40917:tid 140102196151872] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60006] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 970, Message: The param should>
[Mon Jan 26 23:08:15.779491 2026] [proxy_fcgi:error] [pid 40917:tid 140099887035968] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60006] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 989, Message: The param should>
[Mon Jan 26 23:08:17.079456 2026] [proxy_fcgi:error] [pid 40917:tid 140102305371712] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60006] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 1000, Message: The param shoul>
[Mon Jan 26 23:11:58.268803 2026] [core:error] [pid 40916:tid 140100348405312] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH10244: invalid URI path (/apps/richdocumentscode/%LOGO_URL%)
[Mon Jan 26 23:11:58.301832 2026] [proxy_fcgi:error] [pid 40916:tid 140102246606400] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 970, Message: The param should>
[Mon Jan 26 23:11:59.741642 2026] [proxy_fcgi:error] [pid 40916:tid 140100340012608] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 21893, Message: The param shou>
[Mon Jan 26 23:12:01.051566 2026] [proxy_fcgi:error] [pid 40916:tid 140100063184448] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 1002, Message: The param shoul>
[Mon Jan 26 23:12:02.379730 2026] [proxy_fcgi:error] [pid 40916:tid 140100314834496] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 994, Message: The param should>
[Mon Jan 26 23:12:45.519356 2026] [core:error] [pid 40916:tid 140102204560960] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH10244: invalid URI path (/apps/richdocumentscode/%LOGO_URL%)
[Mon Jan 26 23:12:45.555980 2026] [proxy_fcgi:error] [pid 40916:tid 140102322157120] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 1003, Message: The param shoul>
[Mon Jan 26 23:12:47.103167 2026] [proxy_fcgi:error] [pid 40916:tid 140102347335232] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 979, Message: The param should>
[Mon Jan 26 23:12:48.482225 2026] [proxy_fcgi:error] [pid 40916:tid 140100079969856] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 985, Message: The param should>
[Mon Jan 26 23:12:49.793176 2026] [proxy_fcgi:error] [pid 40916:tid 140102204560960] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60309] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 1000, Message: The param shoul>
[Mon Jan 26 23:13:45.519858 2026] [core:error] [pid 40917:tid 140102162515520] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60367] AH10244: invalid URI path (/apps/richdocumentscode/%LOGO_URL%)
[Mon Jan 26 23:13:45.555464 2026] [proxy_fcgi:error] [pid 40917:tid 140099845072448] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60367] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 1002, Message: The param shoul>
[Mon Jan 26 23:13:46.929408 2026] [proxy_fcgi:error] [pid 40917:tid 140099845072448] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60367] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 995, Message: The param should>
[Mon Jan 26 23:13:48.272933 2026] [proxy_fcgi:error] [pid 40917:tid 140102187742784] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60367] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 2797, Message: The param shoul>
[Mon Jan 26 23:13:49.645754 2026] [proxy_fcgi:error] [pid 40917:tid 140099853465152] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60367] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 996, Message: The param should>
[Mon Jan 26 23:16:13.576281 2026] [core:error] [pid 40917:tid 140102322157120] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH10244: invalid URI path (/apps/richdocumentscode/%LOGO_URL%)
[Mon Jan 26 23:16:13.661227 2026] [proxy_fcgi:error] [pid 40917:tid 140102229788224] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 985, Message: The param should>
[Mon Jan 26 23:16:15.381138 2026] [proxy_fcgi:error] [pid 40917:tid 140102347335232] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 21893, Message: The param shou>
[Mon Jan 26 23:16:16.696199 2026] [proxy_fcgi:error] [pid 40917:tid 140102246606400] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 1175, Message: The param shoul>
[Mon Jan 26 23:16:18.066221 2026] [proxy_fcgi:error] [pid 40917:tid 140099719247424] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 21893, Message: The param shou>
[Mon Jan 26 23:16:44.906745 2026] [core:error] [pid 40917:tid 140102263408192] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH10244: invalid URI path (/apps/richdocumentscode/%LOGO_URL%)
[Mon Jan 26 23:16:45.003469 2026] [proxy_fcgi:error] [pid 40917:tid 140102288586304] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 985, Message: The param should>
[Mon Jan 26 23:16:47.261438 2026] [proxy_fcgi:error] [pid 40917:tid 140102338942528] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 21893, Message: The param shou>
[Mon Jan 26 23:16:48.628928 2026] [proxy_fcgi:error] [pid 40917:tid 140099744425536] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 1004, Message: The param shoul>
[Mon Jan 26 23:16:49.973654 2026] [proxy_fcgi:error] [pid 40917:tid 140102238197312] [remote 2001:861:8ac5:6cc0:e106:b590:7732:d602:60440] AH01071: Got error 'PHP message: richdocumentscode (proxy.php) error exit, PID: 995, Message: The param should>
Configuration Nextcloud
contents of config.php:
Résumé
?php
$CONFIG = array (
‘passwordsalt’ => ‘XXXXXX’,
‘secret’ => ‘XXXXXX’,
‘trusted_domains’ =>
array (
0 => ‘localhost’,
1 => ‘``vps-XXXXX.vps.ovh.net``’,
2 => ‘``xx.xxxx.fr``’,
),
‘htaccess.RewriteBase’ => ‘/’,
‘datadirectory’ => ‘/var/www/nextcloud/data’,
‘dbtype’ => ‘mysql’,
‘version’ => ‘32.0.5.0’,
‘overwrite.cli.url’ => ‘``https://xx.xxxx.fr``’,
‘dbname’ => ‘nextcloud’,
‘dbhost’ => ‘localhost’,
‘dbport’ => ‘’,
‘dbtableprefix’ => ‘oc_’,
‘mysql.utf8mb4’ => true,
‘dbuser’ => ‘nextcloud’,
‘dbpassword’ => ‘XXXXXX’,
‘installed’ => true,
‘instanceid’ => ‘XXXXXX’,
‘memcache.local’ => ‘\OC\Memcache\APCu’,
‘filelocking.enabled’ => ‘true’,
‘memcache.locking’ => ‘\OC\Memcache\Redis’,
‘redis’ =>
array (
‘host’ => ‘/var/run/redis/redis.sock’,
‘port’ => 0,
‘dbindex’ => 0,
‘password’ => ‘’,
‘timeout’ => 1.5,
),
‘mail_from_address’ => ‘admin’,
‘mail_smtpmode’ => ‘smtp’,
‘mail_sendmailmode’ => ‘smtp’,
‘mail_domain’ => ‘``xxxx.fr``’,
‘mail_smtphost’ => ‘``ssl0.ovh.net``’,
‘mail_smtpauth’ => 1,
‘mail_smtpport’ => ‘465’,
‘mail_smtpname’ => ‘admin@xxxx.fr’,
‘mail_smtppassword’ => ‘XXXX’,
‘mail_smtpsecure’ => ‘ssl’,
‘maintenance_window_start’ => 5,
‘default_phone_region’ => ‘FR’,
‘maintenance’ => false,
‘defaultapp’ => ‘dashboard,spreed’,
‘default_timezone’ => ‘Europe/Paris’,
‘theme’ => ‘’,
‘loglevel’ => 1,
‘app_install_overwrite’ =>
array (
0 => ‘talk_simple_poll’,
1 => ‘backup’,
),
‘forbidden_filename_basenames’ =>
array (
0 => ‘con’,
1 => ‘prn’,
2 => ‘aux’,
3 => ‘nul’,
4 => ‘com0’,
5 => ‘com1’,
6 => ‘com2’,
7 => ‘com3’,
8 => ‘com4’,
9 => ‘com5’,
10 => ‘com6’,
11 => ‘com7’,
12 => ‘com8’,
13 => ‘com9’,
14 => ‘com¹’,
15 => ‘com²’,
16 => ‘com³’,
17 => ‘lpt0’,
18 => ‘lpt1’,
19 => ‘lpt2’,
20 => ‘lpt3’,
21 => ‘lpt4’,
22 => ‘lpt5’,
23 => ‘lpt6’,
24 => ‘lpt7’,
25 => ‘lpt8’,
26 => ‘lpt9’,
27 => ‘lpt¹’,
28 => ‘lpt²’,
29 => ‘lpt³’,
),
‘forbidden_filename_characters’ =>
array (
0 => ‘<’,
1 => ‘>’,
2 => ‘:’,
3 => ‘"’,
4 => ‘|’,
5 => ‘?’,
6 => ‘*’,
7 => ‘\’,
8 => ‘/’,
),
‘forbidden_filename_extensions’ =>
array (
0 => ’ ',
1 => ‘.’,
2 => ‘.filepart’,
3 => ‘.part’,
),
‘updater.secret’ => ‘XXXXXX’,
);
Apps:
Résumé
Enabled:
activity: 5.0.0-dev.0
admin_audit: 1.22.0
app_api: 32.0.0
bruteforcesettings: 5.0.0-dev.0
calendar: 6.1.5
circles: 32.0.0
cloud_federation_api: 1.16.0
comments: 1.22.0
contacts: 8.3.0
contactsinteraction: 1.13.1
dashboard: 7.12.0
dav: 1.34.2
end_to_end_encryption: 1.18.0
external: 7.0.0
federatedfilesharing: 1.22.0
federation: 1.22.0
files: 2.4.0
files_downloadlimit: 5.0.0-dev.0
files_pdfviewer: 5.0.0-dev.0
files_reminders: 1.5.0
files_sharing: 1.24.1
files_trashbin: 1.22.0
files_versions: 1.25.0
firstrunwizard: 5.0.0-dev.0
forms: 5.2.4
groupfolders: 20.1.9
logreader: 5.0.0-dev.0
lookup_server_connector: 1.20.0
nextcloud_announcements: 4.0.0-dev.0
notifications: 5.0.0-dev.0
oauth2: 1.20.0
password_policy: 4.0.0-dev.0
privacy: 4.0.0-dev.0
profile: 1.1.0
provisioning_api: 1.22.0
recommendations: 5.0.0-dev.0
related_resources: 3.0.0-dev.0
richdocuments: 9.0.2
richdocumentscode: 25.4.702
serverinfo: 4.0.0-dev.0
settings: 1.15.1
sharebymail: 1.22.0
side_menu: 5.1.3
spreed: 22.0.8
support: 4.0.0-dev.0
survey_client: 4.0.0-dev.0
suspicious_login: 10.0.0-dev.0
systemtags: 1.22.0
tasks: 0.17.1
text: 6.0.1
theming: 2.7.0
twofactor_backupcodes: 1.21.0
twofactor_totp: 14.0.0
updatenotification: 1.22.0
user_status: 1.12.0
viewer: 5.0.0-dev.0
webhook_listeners: 1.3.0
workflowengine: 2.14.0
Disabled:
backup: 1.4.0 (installed 1.4.0)
encryption: 2.20.0
files_external: 1.24.1
intros: 1.2.1 (installed 1.2.1)
photos: 5.0.0-dev.1 (installed 2.5.0)
twofactor_nextcloud_notification: 6.0.0-dev.0
user_ldap: 1.23.0
weather_status: 1.12.0 (installed 1.9.0)