Nextcloud docs (https://docs.nextcloud.com/) down

Also the case with my instance. Backend/admin interface not loading at all(timeout eventually).
(after disabling updatenotification app, itā€™s working again)

Maybe this has something to do with the fact that in my case Nextcloud is running behind a HAproxy/reverse proxy. Still strange though.

Please see the fix mentioned above.

1 Like

Good news, the new server/infrastructure is now online. We only need to wait until DNS is correctly propagated. In the meantime (if you quickly need access), you can set up these IPs locally:

5.9.202.145 download.nextcloud.com
5.9.202.145 docs.nextcloud.com

4 Likes

Any idea when updates.nextcloud.com will be available?

3 Likes

Any estimate can only be wrong. But since the initial deployment is now done, I hope the further services will be quicker to restore.

3 Likes

Hello. I have the impression that IPV6 is still not responding though :frowning:

Name: updates.nextcloud.com
Address: 5.9.202.145
Name: updates.nextcloud.com
Address: 2a01:4f8:210:21c8::145

Should be back now as well.

Iā€™ll take IPv6 connectivity to the team to check.

IPv6 is not fully recovered yet, we are working on that :slight_smile:

2 Likes

Status update on the US East Coast, looks like everything has propagated and successfully upgraded using the web interface.

Thanks to all involved in fixing the issue!

1 Like

Hey @nuxien, can you please check again?

1 Like

unfortunately it doesnā€™t seem to work yetā€¦

curl -6 https://download.nextcloud.com
curl: (28) Failed to connect to download.nextcloud.com port 443 after 129855 ms: Couldn't connect to server
ping -w 10 2a01:4f8:210:21c8::145
PING 2a01:4f8:210:21c8::145(2a01:4f8:210:21c8::145) 56 data bytes

--- 2a01:4f8:210:21c8::145 ping statistics ---
10 packets transmitted, 0 received, 100% packet loss, time 9207ms
1 Like

Looks like we missed that one, can you please check again now?

All three subdomains are working nowā€¦ :+1:

curl -6 -I https://docs.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:58:30 GMT
Server: Apache
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Last-Modified: Tue, 29 Aug 2023 04:00:19 GMT
ETag: "8adb-60407d96c99f8"
Accept-Ranges: bytes
Content-Length: 35547
Vary: Accept-Encoding
Content-Type: text/html
curl -6 -I https://download.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:54:05 GMT
Server: Apache
Strict-Transport-Security: max-age=63072000; includeSubDomains
Content-Type: text/html;charset=UTF-8
curl -6 -I https://updates.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:54:15 GMT
Server: Apache
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Content-Security-Policy: default-src 'none'
Content-Type: text/html; charset=UTF-8
2 Likes

Perfect! Thanks for everything

Is the problem that is discussed in this thread the same one that is preventing me from accessing the NCP documentation server?

If so, is there an ip address that I can use to view the NextCloudPi documentation?

I posted about that here:

I donā€™t think so. It looks like docs.nextcloudpi.com is hosted on a different server.

It also looks like the actual content of docs.nextcloudpi.com is hosted here in the Nextcloud forums, and the script that is supposed to fetch and categorize the content is somehow broken, respectively it cannot access the content anymore. Maybe due to an update of Discourse? (the forum software used here)

Nevertheless, all the contents of docs.nextcloudpi.com should also be available here: NextcloudPi Documentation - Nextcloud community

1 Like

Thanks for that info.

I was expecting the ncp documentation site to be more organized than that, however (with links to user, admin, and developer manuals), in the same way that the regular nextcloud documentation page at https://docs.nextcloud.com/ is formatted.

I will look through the discourse links that you pointed to, but Iā€™m wondering whether there is an all-in-one document for getting started with NextCloudPi that I am missing.

Edited to add: OK, I have found the relevant documents on the discourse forum, and should be ready to try it out this evening - thanks againā€¦

https://docs.nextcloud.com/ is down again!

We are aware and already looking into it.

1 Like