Nextcloud docs (https://docs.nextcloud.com/) down

Bumping, still down. Is there anything we can do to help solve the issue?

No, still working on it, sorry for the issues.

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Thank you for your support!

I bumped the server from 23 to 27. Itā€™s a self-hosted instance and sometimes itā€™s difficultd to keep up to date. But I have to say the upgrade procedure has become better and seamless with the years! Iā€™m pleasantly surprised :slight_smile:

one workaround could be to simply fo to: http://YourServer.com/index.php/settings/help/admin
I donā€™t know if everything is represented here but for most of the stuff i needed it did the trickā€¦

This page has a search function so even tho the liks you find everywhere you can at least search for topicsā€¦

EDIT: take a good look at the URL i posted here: it is ment to be changed and filled with your own server :wink:

The documentation is available at GitHub: GitHub - nextcloud/documentation at stable27

Again, I am sorry that itā€™s taking so long. Weā€™re trying our best to have everything back online as soon as possible.

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Also the case with my instance. Backend/admin interface not loading at all(timeout eventually).
(after disabling updatenotification app, itā€™s working again)

Maybe this has something to do with the fact that in my case Nextcloud is running behind a HAproxy/reverse proxy. Still strange though.

Please see the fix mentioned above.

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Good news, the new server/infrastructure is now online. We only need to wait until DNS is correctly propagated. In the meantime (if you quickly need access), you can set up these IPs locally:

5.9.202.145 download.nextcloud.com
5.9.202.145 docs.nextcloud.com

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Any idea when updates.nextcloud.com will be available?

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Any estimate can only be wrong. But since the initial deployment is now done, I hope the further services will be quicker to restore.

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Hello. I have the impression that IPV6 is still not responding though :frowning:

Name: updates.nextcloud.com
Address: 5.9.202.145
Name: updates.nextcloud.com
Address: 2a01:4f8:210:21c8::145

Should be back now as well.

Iā€™ll take IPv6 connectivity to the team to check.

IPv6 is not fully recovered yet, we are working on that :slight_smile:

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Status update on the US East Coast, looks like everything has propagated and successfully upgraded using the web interface.

Thanks to all involved in fixing the issue!

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Hey @nuxien, can you please check again?

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unfortunately it doesnā€™t seem to work yetā€¦

curl -6 https://download.nextcloud.com
curl: (28) Failed to connect to download.nextcloud.com port 443 after 129855 ms: Couldn't connect to server
ping -w 10 2a01:4f8:210:21c8::145
PING 2a01:4f8:210:21c8::145(2a01:4f8:210:21c8::145) 56 data bytes

--- 2a01:4f8:210:21c8::145 ping statistics ---
10 packets transmitted, 0 received, 100% packet loss, time 9207ms
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Looks like we missed that one, can you please check again now?

All three subdomains are working nowā€¦ :+1:

curl -6 -I https://docs.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:58:30 GMT
Server: Apache
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Last-Modified: Tue, 29 Aug 2023 04:00:19 GMT
ETag: "8adb-60407d96c99f8"
Accept-Ranges: bytes
Content-Length: 35547
Vary: Accept-Encoding
Content-Type: text/html
curl -6 -I https://download.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:54:05 GMT
Server: Apache
Strict-Transport-Security: max-age=63072000; includeSubDomains
Content-Type: text/html;charset=UTF-8
curl -6 -I https://updates.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:54:15 GMT
Server: Apache
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Content-Security-Policy: default-src 'none'
Content-Type: text/html; charset=UTF-8
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Perfect! Thanks for everything