Nextcloud docs (https://docs.nextcloud.com/) down

Any ETA on this?
Where could one find an alternative source for stable documentation?

Bumping, still down. Is there anything we can do to help solve the issue?

No, still working on it, sorry for the issues.

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Thank you for your support!

I bumped the server from 23 to 27. Itā€™s a self-hosted instance and sometimes itā€™s difficultd to keep up to date. But I have to say the upgrade procedure has become better and seamless with the years! Iā€™m pleasantly surprised :slight_smile:

one workaround could be to simply fo to: http://YourServer.com/index.php/settings/help/admin
I donā€™t know if everything is represented here but for most of the stuff i needed it did the trickā€¦

This page has a search function so even tho the liks you find everywhere you can at least search for topicsā€¦

EDIT: take a good look at the URL i posted here: it is ment to be changed and filled with your own server :wink:

The documentation is available at GitHub: GitHub - nextcloud/documentation at stable27

Again, I am sorry that itā€™s taking so long. Weā€™re trying our best to have everything back online as soon as possible.

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Also the case with my instance. Backend/admin interface not loading at all(timeout eventually).
(after disabling updatenotification app, itā€™s working again)

Maybe this has something to do with the fact that in my case Nextcloud is running behind a HAproxy/reverse proxy. Still strange though.

Please see the fix mentioned above.

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Good news, the new server/infrastructure is now online. We only need to wait until DNS is correctly propagated. In the meantime (if you quickly need access), you can set up these IPs locally:

5.9.202.145 download.nextcloud.com
5.9.202.145 docs.nextcloud.com

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Any idea when updates.nextcloud.com will be available?

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Any estimate can only be wrong. But since the initial deployment is now done, I hope the further services will be quicker to restore.

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Hello. I have the impression that IPV6 is still not responding though :frowning:

Name: updates.nextcloud.com
Address: 5.9.202.145
Name: updates.nextcloud.com
Address: 2a01:4f8:210:21c8::145

Should be back now as well.

Iā€™ll take IPv6 connectivity to the team to check.

IPv6 is not fully recovered yet, we are working on that :slight_smile:

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Status update on the US East Coast, looks like everything has propagated and successfully upgraded using the web interface.

Thanks to all involved in fixing the issue!

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Hey @nuxien, can you please check again?

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unfortunately it doesnā€™t seem to work yetā€¦

curl -6 https://download.nextcloud.com
curl: (28) Failed to connect to download.nextcloud.com port 443 after 129855 ms: Couldn't connect to server
ping -w 10 2a01:4f8:210:21c8::145
PING 2a01:4f8:210:21c8::145(2a01:4f8:210:21c8::145) 56 data bytes

--- 2a01:4f8:210:21c8::145 ping statistics ---
10 packets transmitted, 0 received, 100% packet loss, time 9207ms
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Looks like we missed that one, can you please check again now?

All three subdomains are working nowā€¦ :+1:

curl -6 -I https://docs.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:58:30 GMT
Server: Apache
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Last-Modified: Tue, 29 Aug 2023 04:00:19 GMT
ETag: "8adb-60407d96c99f8"
Accept-Ranges: bytes
Content-Length: 35547
Vary: Accept-Encoding
Content-Type: text/html
curl -6 -I https://download.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:54:05 GMT
Server: Apache
Strict-Transport-Security: max-age=63072000; includeSubDomains
Content-Type: text/html;charset=UTF-8
curl -6 -I https://updates.nextcloud.com
HTTP/1.1 200 OK
Date: Tue, 29 Aug 2023 13:54:15 GMT
Server: Apache
Strict-Transport-Security: max-age=15768000; includeSubDomains; preload
Content-Security-Policy: default-src 'none'
Content-Type: text/html; charset=UTF-8
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