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The Basics
- Nextcloud Server version (e.g., 29.x.x):
23.0.3
- Operating system and version (e.g., Ubuntu 24.04):
Ubuntu 24.04.3
- Web server and version (e.g, Apache 2.4.25):
nginx 1.24.0
- Reverse proxy and version _(e.g. nginx 1.27.2)
nginx 1.24.0
- PHP version (e.g, 8.3):
8.3
- Is this the first time you’ve seen this error? (Yes / No):
Yes
- When did this problem seem to first start?
When I changed the LDAP settings
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
Archive
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
neither, nor.
Summary of the issue you are facing:
We wanted to change the LDAP basis from AD to OpenLDAP. All users and groups are synchronized between AD and OpenLDAP. When we changed the mapping from AD to OpenLDAP, we realized that the user login with a new UUID and from the user’s perspective it looks like, if all data are gone.
Steps to replicate it (hint: details matter!):
-
use AD as LDAP basis, put some data in your account
-
change to OpenLDAP as LDAP basis
-
relogin and see your data are gone
Disclaimer
This is NO bug, imho. I guess, it has technical reasons why the UUID change. I just need a hint, how to solve this.
First approach: Can I give the users their old UUIDs back, so that they have their data back? Where do I change this?
Second approach: Can I copy the data from oldUUID to newUUID, so that they have their data back? I see the data under /var/lib/nextcloud/data/[UUID], but I guess there are other data linked to the UUID in the DB, e.g. settings, talks, etc. A lot of effort in my imagination… Or is there somewhere a script by chance?
Thank you for that great piece of sofware ![]()
[edit]
Addendum
After reverting the configuration to its original state, users have regained their “old” UUIDs and thus their data.
However, our goal remains to migrate the configuration from Active Directory to OpenLDAP.
Any help or comments on this topic are very welcome.
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