Basic question, where on Nextcloud 14 would I find where the sync files are stored? NC is running on ubuntu. Thanks
If not configured otherwise, all data files are store inside the data folder in your NC install folder - probably /var/www/…
I have 6.2gb of data I want to keep in sync with NC After 2.5GB uploaded I get “Your storage is full files can not be updated or synced anymore!” When I acccess the path to the data on NC I get “ls cannot access var www netcloud No such file or directory” The nextcloud folder is there so i’m sure its just due to permissions.
My goal is to clean out all the user files and start clean. I have deleted everything from both the “Files” section and the “Deleted Files” sections of the NC UI so I cant see why after only 2.5GB I get this error.
1)What minimum level of permissions shoud I change the netcloud folder too to be able to accomplish the cleaning?
2) Is deleteing the files is the best approach to solve this problem?
If there is an existing link please forward?
Thanks for taking the time to read my questions.
I forgot to mention all users (3) have Unlimitied Quota set. Thanks again!
That’s hard to say, without knowing your setup. You can find the actual path to your uploaded files in the config.php, which resides in the config folder in your nextcloud folder. Try this, while adjusting the path to your nextcloud installation folder accordingly:
grep -i datadirectory /var/www/nextcloud/config/config.php
This should print out the folder, where your files are stored. Once we get that, we can go from there.
Hi budy, getting back to this. This is what I get when I run the command grep: /var/www/nextcloud/config/config.php: Permission denied. I am logging in as ncadmin.
For whatever reasons, the permissions on your files are wrong, if you can access them even read-only. What’s the output of
ls -l /var/www/nextcloud/
Here is what I get:
ncadmin@cloud:~$ ls -l /var/www/nextcloud/
ls: cannot open directory ‘/var/www/nextcloud/’: Permission denied
After the space issue, after logging in I now get:
Then you will have to work your way up - and you will need to be able to become the root user, otherwise you won’t be able to change permissions, once you figured out, what went wrong.
ls -l /var/ ls -l /var/www/
For the ls -l /var/ command I get:
ncadmin@cloud:~$ ls -l /var/ total 64 drwxr-xr-x 2 root root 4096 Feb 9 06:25 backups drwxr-xr-x 16 root root 4096 Nov 24 19:30 cache drwxrwxrwt 2 root root 4096 Feb 12 07:40 crash drwxr-xr-x 54 root root 4096 Nov 24 19:44 lib drwxrwsr-x 2 root staff 4096 Apr 24 2018 local lrwxrwxrwx 1 root root 9 Oct 16 11:55 lock -> /run/lock drwxrwxr-x 14 root syslog 4096 Feb 12 07:40 log drwxrwsr-x 2 root mail 4096 Nov 24 19:44 mail drwxr-xr-x 4 root root 4096 Feb 8 22:19 NCBACKUP drwxr-xr-x 5 root root 4096 Feb 8 22:19 NCBACKUP-OLD drwxr-xr-x 2 root root 4096 Jul 24 2018 opt lrwxrwxrwx 1 root root 4 Oct 16 11:55 run -> /run drwxr-xr-x 3 root root 4096 Feb 8 22:31 scripts drwxr-xr-x 2 root root 4096 Jul 19 2018 snap drwxr-xr-x 6 root root 4096 Nov 24 19:44 spool drwxrwxrwt 6 root root 4096 Feb 12 08:39 tmp drwx------ 3 root bin 4096 Feb 8 21:29 webmin drwxr-xr-x 4 root root 4096 Feb 8 22:20 www
How about to run this command instead:
sudo grep -i datadirectory /var/www/nextcloud/config/config.php
this will give you access to config file if it is in
/var/www/nextcloud. Output will show you where is your data saved. Example:
sudo grep -i datadirectory /var/www/nextcloud/config/config.php 'datadirectory' => '/var/www/nextcloud/data',
Did you install NC with snap, docker or manually?
I suppose you use snap, in this case if you run
ps -ef | grep nextcloud command you will see similar output as in this comment: How to: change data directory in nextcloud snap. In this case your data folder is probably under:
Stephan, I ran the command and get:
ncadmin@cloud:~$ sudo grep -i datadirectory /var/www/nextcloud/config/config.php
[sudo] password for ncadmin:
‘datadirectory’ => ‘/mnt/ncdata’,
the df command shows:
ncadmin@cloud:~$ df Filesystem 1K-blocks Used Available Use% Mounted on udev 1977132 0 1977132 0% /dev tmpfs 401584 1284 400300 1% /run /dev/mapper/nextcloud--vg-root 39990560 9435272 28494184 25% / tmpfs 2007904 8 2007896 1% /dev/shm tmpfs 5120 0 5120 0% /run/lock tmpfs 2007904 0 2007904 0% /sys/fs/cgroup ncdata 3378304 3378304 0 100% /mnt/ncdata tmpfs 401580 0 401580 0% /run/user/1000
This installation was a VM purchase from @enoch85. I though this would be the easiest way to get running for a Windows guy like me.
Would it hurt to follow this link? I don’t think it will help with NC but good general practice?
I have 6.2gb of data I want to keep in sync with NC After 2.5GB uploaded I get “Your storage is full files can not be updated or synced anymore!”
It might be that the appdata folder is very large, or that you (or your users) didn’t remove files stored in trashbin.
Set trashbin retention in
config.php. You can find examples here: https://docs.nextcloud.com/server/15/admin_manual/configuration_server/config_sample_php_parameters.html#deleted-items-trash-bin
That’s a start at least.
Thanks for chiming in again!.. I will review the doc but have already ran:
sudo -u www-data /var/www/nextcloud/occ trashbin:cleanup --all-users
sudo -u www-data /var/www/nextcloud/occ versions:cleanup
and cleaned this up.
Am I missing something?
Sorry, I don’t know all the ‘occ’ commands from the top of my head, but you can always check the docs.
Also, when using the VM you can use ‘nextcloud_occ actual:command’ instead if writing the whole path.
So I was able to peck around the file system till i found where the data is kept. I thought there would be extraneous file not synced but its all good. I also searched around looking for appdata solutions. I came across this, Screwed up data/appdata_instanceid
Think following this will fix my issue? Right now my system is completely down
Is your problem in appdata directory? Run command to find out what is your biggest folder is (ask ubuntu):
du -ah --max-depth=1 /mnt/ncdata | sort -hr
than you can check what is the biggest folder under the biggest folder and decide what to do next.
@gas85, Thanks for your help! I was about to give up. The output from the command is:
ncadmin@cloud:~$ sudo du -ah --max-depth=1 /mnt/ncdata | sort -hr [sudo] password for ncadmin: 3.3G /mnt/ncdata 2.6G /mnt/ncdata/dtorres 633M /mnt/ncdata/appdata_ocm2710gjvgh 11M /mnt/ncdata/ncadmin 11M /mnt/ncdata/jtorres 11M /mnt/ncdata/datorres 213K /mnt/ncdata/files_external 65K /mnt/ncdata/nextcloud.log 4.5K /mnt/ncdata/updater.log 4.5K /mnt/ncdata/.htaccess 512 /mnt/ncdata/updater-ocm2710gjvgh 512 /mnt/ncdata/.ocdata 512 /mnt/ncdata/index.html
From what i know, I don’t see any problems with space. I am also now getting this error after logging in:
Internal Server Error
The server was unable to complete your request.
If this happens again, please send the technical details below to the server administrator.
More details can be found in the server log.
Remote Address: XX.XX.XX.XX
Request ID: fWbbCMp5M41PsU7fz9k1
Ugh!! So frustrating!
I’m getting cert errors, due to network connection problems over port 80. Should be getting fixed very soon.
File sync is oddly working fine