Support intro
Hi.
I recently updated my Nextcloud-AIO instance to Nextcloud 35.
While SSO with Keycloak still works for login, I get the message that encryption keys could not be loaded and I should logout and login (when opening files)…
If I use the standard login or passkey, this doesn’t seem to happen.
If I login with password, logout, and login again with SSO, the message doesn’t show.
Do I have to setup some special fields for SSO to make encryption work?
I am using Keycloak with “OpenID Connect”…
The Basics
- Nextcloud Server version (e.g., 29.x.x):
- Nextcloud Hub 26 Spring (35.0.0) AIO
- Operating system and version (e.g., Ubuntu 24.04):
Debian 13
- Web server and version (e.g, Apache 2.4.25):
The one bundled with AIO
- Reverse proxy and version _(e.g. nginx 1.27.2)
apache
- PHP version (e.g, 8.3):
nextcloud AIO
- Is this the first time you’ve seen this error? (Yes / No):
Started with 26 spring, but occurs often since then
- Installation method (e.g. AlO, NCP, Bare Metal/Archive, etc.)
AIO
- Are you using CloudfIare, mod_security, or similar? (Yes / No)
No