iOS NC app not showing shared folders properly

📱 Desktop & mobile clients 🍏 iOS
1

Setup:

  • Up-to-date Nextcloud server
  • Two iPhones (different models, different accounts)
  • Freshly installed Nextcloud app, registered via QR code from the web interface → works fine
  • In the web interface, we can see all 17 folders shared with us, including the photos inside.

Problem in the iOS app (on both mine and my wife’s phone):

  • Only one of the 17 shared folders is displayed correctly.
  • The newly shared folder (#17) appears under “New” and “Media” with its photos – but not under “Folders”. When I click the folder name there, it’s empty.
  • Uploading photos works: the admin receives them. But after reloading, the uploaded photos also disappear from the app’s folder view.
  • If the admin logs into the NC app on my iPhone with his own account, everything shows up correctly.

Question:
Any idea what could be wrong here?

1 Like
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Have you unchecked the new switch yet?

1 Like
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Wow, that’s dumb. Not the switch, but enabling it by default! I thought there was a bug in the beta, as I didn’t see any external storage on iOS anymore, while it still worked with the app store version. Now external storage disappeared with the 7.1.0 update too. I see now that the problem was this “personal files only” setting that was simply on after updating.. not even mentioned in the ‘what to test’ - info of beta, or the app store app info. Of course I assumed something was broken..

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thanks a lot! kind of silly to activate that switch by default and distracting users by hiding stuff unexpectedly. (its in the top right corner, not in the main settings menu)