iOS app not syncing anymore

📱 Desktop & mobile clients
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1

Hey from yesterday or 2 days ago to today my iOS Client/iPhone does not upload pictures anymore. The last thing I did before was taking a photo with the nextcloud app to put it directly into a folder (worked fine)

I disabled auto upload and re-enabled it and I was asked if I want to continue sync or ignore the uploads - which is new - nerver saw that.

However I used the first option (continue) and voila the missing photos appeared. Unfortunately new photos will not sync again after doing this.

Anyone any hints? :slight_smile:

Thank you

edit : also some settings were turned off, like code and face id. But dark mode for example was still turned on.

edit2: I completely deleted the app and started over syncing everything. phone gets incredible hot and is way slower as when I did that last time. About 3 months ago. It does not even charge because it’s to hot. It will be at 0% before finishing… wow

2

Hello,

how to help?

You provide no information about your device and setup.
See support template.

Check the battery monitor of your device to get details.

3

Sorry, I am using kubuntu + docker compose + nextcloud aio and iPhone 14 pro. But I did not change anything before that happened. Therefore I thought it does not really matter. Only today I updated my mastercontainer and stuff after I saw the pictures would not sync.

Also I noticed the syncing now takes forever only ~ 200MB/30min. Normally my 90GB would be done in max 4 hours even though my network is capable of 250MB/s and WLAN maybe around 80-90 but thats because of the iPhone

Oh and one more thing. The app is totally unresponsive now that it’s doing the library upload but already before the phone it hot.

Ohhhhhhh I just saw :

image
image593Ă—360 15.4 KB

Probably the update broke something. Let me know if there is anything more I can do or provide