Nextcloud version (eg, 20.0.5): 20.0.8 → 21.0.1
Operating system and version (eg, Ubuntu 20.04): Ubuntu 20.04
Apache or nginx version (eg, Apache 2.4.25): 2.4.41
PHP version (eg, 7.4): 7.4.3
The issue you are facing:
I tried to upgrade from 20.0.8 to 20.0.9 via the web-based updater, like I usually do. However, it then decided to offer 21.0.1 instead. I figured this was okay, and proceeded. It appeared to work at first, but then it gave me this message after upgrade:
Internal Server Error
The server was unable to complete your request.
If this happens again, please send the technical details below to the server administrator.
More details can be found in the server log.
Technical details
- Remote Address: 76.178.132.10
- Request ID: YHhdU0CS64Nko@pJcjxuSAAAAAc
Help appreciated, I’m tearing my hair out. This Nextcloud instance is needed for a project with a deadline! Normally I can debug this stuff solo, but I’m stumped this time.
Is this the first time you’ve seen this error? (Y/N): Y
Steps to replicate it:
- Upgrade.
The output of your Nextcloud log in Admin > Logging:
(Cannot access, grabbed from tail -20 data/nextcloud.log and reformatted in VS Code. I had to trim most of it:
{
"reqId": "YHhYi9lMUajw4EiINk4DjAAAAAM",
"level": 3,
"time": "2021-04-15T15:15:23+00:00",
"remoteAddr": "76.178.132.10",
"user": "--",
"app": "no app in context",
"method": "GET",
"url": "/index.php/js/core/merged-template-prepend.js?v=fb029bce-9",
"message": {
"Exception": "OCP\\AppFramework\\QueryException",
"Message": "Could not resolve trashManager! Class trashManager does not exist",
"Code": 0,
"Trace": [
{
"file": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"line": 126,
"function": "resolve",
"class": "OC\\AppFramework\\Utility\\SimpleContainer",
"type": "->",
"args": [
"trashManager"
]
},
// snip...
{
"file": "/opt/ibp/index.php",
"line": 77,
"function": "printExceptionErrorPage",
"class": "OC_Template",
"type": "::",
"args": [
{
"__class__": "Error"
},
500
]
}
],
"File": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"Line": 115,
"CustomMessage": "Could not boot files_trashbinCould not resolve trashManager! Class trashManager does not exist"
},
"userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36",
"version": "21.0.1.1"
}
{
"reqId": "YHhYi9lMUajw4EiINk4DjAAAAAM",
"level": 3,
"time": "2021-04-15T15:15:23+00:00",
"remoteAddr": "76.178.132.10",
"user": "--",
"app": "no app in context",
"method": "GET",
"url": "/index.php/js/core/merged-template-prepend.js?v=fb029bce-9",
"message": {
"Exception": "OCP\\AppFramework\\QueryException",
"Message": "Could not resolve OCA\\Files_Versions\\Versions\\IVersionManager! Class can not be instantiated",
"Code": 0,
"Trace": [
{
"file": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"line": 126,
"function": "resolve",
"class": "OC\\AppFramework\\Utility\\SimpleContainer",
"type": "->",
"args": [
"OCA\\Files_Versions\\Versions\\IVersionManager"
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/DependencyInjection/DIContainer.php",
"line": 459,
"function": "query",
"class": "OC\\AppFramework\\Utility\\SimpleContainer",
"type": "->",
"args": [
"OCA\\Files_Versions\\Versions\\IVersionManager"
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/DependencyInjection/DIContainer.php",
"line": 431,
"function": "queryNoFallback",
"class": "OC\\AppFramework\\DependencyInjection\\DIContainer",
"type": "->",
"args": [
"OCA\\Files_Versions\\Versions\\IVersionManager"
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"line": 56,
"function": "query",
"class": "OC\\AppFramework\\DependencyInjection\\DIContainer",
"type": "->",
"args": [
"OCA\\Files_Versions\\Versions\\IVersionManager"
]
},
{
"file": "/opt/ibp/apps/files_versions/lib/AppInfo/Application.php",
"line": 121,
"function": "get",
"class": "OC\\AppFramework\\Utility\\SimpleContainer",
"type": "->",
"args": [
"OCA\\Files_Versions\\Versions\\IVersionManager"
]
},
{
"file": "/opt/ibp/apps/files_versions/lib/AppInfo/Application.php",
"line": 108,
"function": "loadBackend",
"class": "OCA\\Files_Versions\\AppInfo\\Application",
"type": "->",
"args": [
{
"@attributes": {
"for": "OCP\\Files\\Storage\\IStorage"
},
"@value": "OCA\\Files_Versions\\Versions\\LegacyVersionsBackend"
},
{
"__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
},
{
"__class__": "OC\\AppFramework\\Logger"
}
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/Bootstrap/FunctionInjector.php",
"line": 68,
"function": "registerVersionBackends",
"class": "OCA\\Files_Versions\\AppInfo\\Application",
"type": "->",
"args": [
{
"__class__": "OC\\AppFramework\\DependencyInjection\\DIContainer"
},
{
"__class__": "OC\\App\\AppManager"
},
{
"__class__": "OC\\AppFramework\\Logger"
}
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/Bootstrap/BootContext.php",
"line": 52,
"function": "injectFn",
"class": "OC\\AppFramework\\Bootstrap\\FunctionInjector",
"type": "->",
"args": [
{
"__class__": "Closure"
}
]
},
{
"file": "/opt/ibp/apps/files_versions/lib/AppInfo/Application.php",
"line": 93,
"function": "injectFn",
"class": "OC\\AppFramework\\Bootstrap\\BootContext",
"type": "->",
"args": [
{
"__class__": "Closure"
}
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/Bootstrap/Coordinator.php",
"line": 176,
"function": "boot",
"class": "OCA\\Files_Versions\\AppInfo\\Application",
"type": "->",
"args": [
{
"__class__": "OC\\AppFramework\\Bootstrap\\BootContext"
}
]
},
{
"file": "/opt/ibp/lib/private/legacy/OC_App.php",
"line": 197,
"function": "bootApp",
"class": "OC\\AppFramework\\Bootstrap\\Coordinator",
"type": "->",
"args": [
"files_versions"
]
},
{
"file": "/opt/ibp/lib/private/legacy/OC_App.php",
"line": 137,
"function": "loadApp",
"class": "OC_App",
"type": "::",
"args": [
"files_versions"
]
},
{
"file": "/opt/ibp/lib/private/legacy/OC_Util.php",
"line": 203,
"function": "loadApps",
"class": "OC_App",
"type": "::",
"args": [
[
"filesystem"
]
]
},
{
"file": "/opt/ibp/lib/private/Files/Filesystem.php",
"line": 267,
"function": "setupFS",
"class": "OC_Util",
"type": "::",
"args": [
""
]
},
{
"file": "/opt/ibp/lib/private/Server.php",
"line": 408,
"function": "getMountManager",
"class": "OC\\Files\\Filesystem",
"type": "::",
"args": [
null
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"line": 155,
"function": "OC\\{closure}",
"class": "OC\\Server",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/opt/ibp/3rdparty/pimple/pimple/src/Pimple/Container.php",
"line": 118,
"function": "OC\\AppFramework\\Utility\\{closure}",
"class": "OC\\AppFramework\\Utility\\SimpleContainer",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"line": 122,
"function": "offsetGet",
"class": "Pimple\\Container",
"type": "->",
"args": [
"RootFolder"
]
},
{
"file": "/opt/ibp/lib/private/ServerContainer.php",
"line": 137,
"function": "query",
"class": "OC\\AppFramework\\Utility\\SimpleContainer",
"type": "->",
"args": [
"RootFolder",
false
]
},
{
"file": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"line": 56,
"function": "query",
"class": "OC\\ServerContainer",
"type": "->",
"args": [
"RootFolder"
]
},
{
"file": "/opt/ibp/lib/private/Server.php",
"line": 441,
"function": "get",
"class": "OC\\AppFramework\\Utility\\SimpleContainer",
"type": "->",
"args": [
"RootFolder"
]
},
{
"function": "OC\\{closure}",
"class": "OC\\Server",
"type": "->",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/opt/ibp/lib/private/Files/Node/LazyFolder.php",
"line": 63,
"function": "call_user_func",
"args": [
{
"__class__": "Closure"
}
]
},
{
"file": "/opt/ibp/lib/private/Files/Node/LazyFolder.php",
"line": 143,
"function": "__call",
"class": "OC\\Files\\Node\\LazyFolder",
"type": "->",
"args": [
"get",
[
"appdata_oc9pd2i3xxs1/js/core"
]
]
},
{
"file": "/opt/ibp/lib/private/Files/AppData/AppData.php",
"line": 142,
"function": "get",
"class": "OC\\Files\\Node\\LazyFolder",
"type": "->",
"args": [
"appdata_oc9pd2i3xxs1/js/core"
]
},
{
"file": "/opt/ibp/lib/private/Template/JSCombiner.php",
"line": 97,
"function": "getFolder",
"class": "OC\\Files\\AppData\\AppData",
"type": "->",
"args": [
"core"
]
},
{
"file": "/opt/ibp/lib/private/Template/JSResourceLocator.php",
"line": 116,
"function": "process",
"class": "OC\\Template\\JSCombiner",
"type": "->",
"args": [
"/opt/ibp",
"core/js/merged-template-prepend.json",
"core"
]
},
{
"file": "/opt/ibp/lib/private/Template/JSResourceLocator.php",
"line": 72,
"function": "cacheAndAppendCombineJsonIfExist",
"class": "OC\\Template\\JSResourceLocator",
"type": "->",
"args": [
"/opt/ibp",
"core/js/merged-template-prepend.json"
]
},
{
"file": "/opt/ibp/lib/private/Template/ResourceLocator.php",
"line": 79,
"function": "doFind",
"class": "OC\\Template\\JSResourceLocator",
"type": "->",
"args": [
"js/merged-template-prepend"
]
},
{
"file": "/opt/ibp/lib/private/TemplateLayout.php",
"line": 365,
"function": "find",
"class": "OC\\Template\\ResourceLocator",
"type": "->",
"args": [
[
"core/js/dist/main",
"js/dist/files_fileinfo",
"js/dist/files_client",
"js/merged-template-prepend",
"core/l10n/en"
]
]
},
{
"file": "/opt/ibp/lib/private/TemplateLayout.php",
"line": 193,
"function": "findJavascriptFiles",
"class": "OC\\TemplateLayout",
"type": "::",
"args": [
[
"core/js/dist/main",
"js/dist/files_fileinfo",
"js/dist/files_client",
"js/merged-template-prepend",
"core/l10n/en"
]
]
},
{
"file": "/opt/ibp/lib/private/legacy/OC_Template.php",
"line": 183,
"function": "__construct",
"class": "OC\\TemplateLayout",
"type": "->",
"args": [
"error",
""
]
},
{
"file": "/opt/ibp/lib/private/Template/Base.php",
"line": 132,
"function": "fetchPage",
"class": "OC_Template",
"type": "->",
"args": []
},
{
"file": "/opt/ibp/lib/private/legacy/OC_Template.php",
"line": 332,
"function": "printPage",
"class": "OC\\Template\\Base",
"type": "->",
"args": []
},
{
"file": "/opt/ibp/index.php",
"line": 77,
"function": "printExceptionErrorPage",
"class": "OC_Template",
"type": "::",
"args": [
{
"__class__": "Error"
},
500
]
}
],
"File": "/opt/ibp/lib/private/AppFramework/Utility/SimpleContainer.php",
"Line": 111,
"CustomMessage": "Could not boot files_versionsCould not resolve OCA\\Files_Versions\\Versions\\IVersionManager! Class can not be instantiated"
},
"userAgent": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36",
"version": "21.0.1.1"
}
{
"reqId": "YHhYnlvzHCHEw21lsTFdegAAAAA",
"level": 4,
"time": "2021-04-15T15:15:42+00:00",
"remoteAddr": "76.178.132.10",
"user": "--",
"app": "webdav",
"method": "PROPFIND",
"url": "/remote.php/dav/files/jasonmc92/",
"message": {
"Exception": "Sabre\\DAV\\Exception\\ServiceUnavailable",
"Message": "Error: Class 'OCA\\Deck\\AppInfo\\Application20' not found",
"Code": 0,
"Trace": [
{
"file": "/opt/ibp/3rdparty/sabre/event/lib/WildcardEmitterTrait.php",
"line": 89,
"function": "{closure}",
"args": [
"*** sensitive parameters replaced ***"
]
},
{
"file": "/opt/ibp/3rdparty/sabre/dav/lib/DAV/Server.php",
"line": 456,
"function": "emit",
"class": "Sabre\\DAV\\Server",
"type": "->",
"args": [
"beforeMethod:PROPFIND",
[
"*** sensitive parameter replaced ***",
"*** sensitive parameter replaced ***"
]
]
},
{
"file": "/opt/ibp/3rdparty/sabre/dav/lib/DAV/Server.php",
"line": 253,
"function": "invokeMethod",
"class": "Sabre\\DAV\\Server",
"type": "->",
"args": [
"*** sensitive parameter replaced ***",
"*** sensitive parameter replaced ***"
]
},
{
"file": "/opt/ibp/3rdparty/sabre/dav/lib/DAV/Server.php",
"line": 321,
"function": "start",
"class": "Sabre\\DAV\\Server",
"type": "->",
"args": []
},
{
"file": "/opt/ibp/remote.php",
"line": 76,
"function": "exec",
"class": "Sabre\\DAV\\Server",
"type": "->",
"args": []
},
{
"file": "/opt/ibp/remote.php",
"line": 171,
"function": "handleException",
"args": [
{
"__class__": "Error"
}
]
}
],
"File": "/opt/ibp/remote.php",
"Line": 74,
"CustomMessage": "--"
},
"userAgent": "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)",
"version": "21.0.1.1"
}
{
"reqId": "YHhYoFgZWd@JaRJc4vbx7gAAAAI",
"level": 3,
"time": "2021-04-15T15:15:44+00:00",
"remoteAddr": "76.178.132.10",
"user": "--",
"app": "PHP",
"method": "GET",
"url": "/ocs/v2.php/apps/notifications/api/v2/notifications?format=json",
"message": "Error: Class 'OCA\\Deck\\AppInfo\\Application20' not found at /opt/ibp/apps/deck/lib/AppInfo/Application.php#28",
"userAgent": "Mozilla/5.0 (Linux) mirall/2.6.2-1build1 (Nextcloud)",
"version": "21.0.1.1"
}
The output of your config.php file in /path/to/nextcloud (make sure you remove any identifiable information!):
<?php
$CONFIG = array (
'instanceid' => 'REDACTED',
'passwordsalt' => 'REDACTED',
'secret' => 'REDACTED',
'trusted_domains' =>
array (
0 => 'REDACTED',
),
'datadirectory' => 'REDACTED',
'dbtype' => 'mysql',
'version' => '21.0.1.1',
'overwrite.cli.url' => 'REDACTED',
'dbname' => 'REDACTED',
'dbhost' => 'localhost',
'dbport' => '',
'dbtableprefix' => 'oc_',
'mysql.utf8mb4' => true,
'dbuser' => 'REDACTED',
'dbpassword' => 'REDACTED',
'installed' => true,
'memcache.local' => '\\OC\\Memcache\\APCu',
'maintenance' => false,
'loglevel' => 2,
'theme' => '',
'updater.secret' => 'REDACTED',
);
The output of Apache log in /var/log/apache2/access.log (from this request only):
76.178.132.10 - - [15/Apr/2021:08:50:38 -0700] "GET /core/img/favicon.ico HTTP/1.1" 200 4357 "-" "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.114 Safari/537.36"
Nothing in /var/log/apache2/error.log
