Hallo,
After installing Nextcloud using a routine provided by the hosting provider, I initially had a storage quota of 50 GB. Since then, the quota has been increased, but the folder view still shows a limit of 50 GB in the bottom left corner. Once this limit is reached, I receive corresponding warnings from Nextcloud, even though more storage is now available. No storage restrictions are configured in the user settings. In a second installation, which was set up with a larger storage quota from the beginning, Nextcloud correctly displays only the used storage space without showing a fixed limit.
Ultimately the question is: How do I set the storage limit from 50 GB to 250 GB?
Please note the following screenshots:
Installation with memory limit 50 GB:
Installation with storage limit 250 GB
Are you perhaps confusing account level quotas at your hosting provide with the quota parameters set within Nextcloud itself under Accounts (or Users depending on the major version you’re on)?
Nextcloud Server version: Nextcloud Hub 7 (28.0.14)
Operating system and version: Ubuntu 20
Web server and version: Apache 2.4
Reverse proxy and version: -
PHP version: 8.2
Is this the first time you’ve seen this error? No
When did this problem seem to first start? From the beginning, but only became apparent when the memory limit was reached
Installation method: Routine provided by the provider
Are you using Cloudflare, mod_security, or similar? No
Hello Jtr,
Yes, it could be a mix-up. When I compared again, I noticed the following: In the nextcloud instance, I had only created one user, who is also the admin. Apparently, this user was given a quota of 50 GB per se, which cannot be changed. Therefore, I took the following steps:
Created a second admin account (in Settings/Users, set its group membership to “admin”).
Logged out of Nextcloud and then logged in again as a second admin.
In Settings/Users, set the storage quota for the original admin account to “unlimited” and:
It had no effect!
However, I was able to assign the second user a higher quota (e.g. standard, unlimited, 1 GB, …). I therefore now use this second user when using it. In that respect, my problem is solved for now.
As an admin, I called up “Settings” in the user control at the bottom left and found that the standard quota is set to “unlimited”.
The situation described seems unusual and does not appear to correspond to Nextcloud’s standard behavior. Normally, the administrator should be able to set their own storage quota to “unlimited”.
What I couldn’t do:
Check the Nextcloud database for possible admin quota limitations or inconsistencies.
Check Nextcloud configuration files for possible admin quota limitations.
