tflidd
August 28, 2017, 11:52am
4
I did some tests with the updater, and it run with zip 1.13.5. So it could be. I posted a bug on the bug tracker, the developers can perhaps give you more details (if you can add some more details of your system, this would be helpful in order to reproduce your problem):
opened 11:50AM - 28 Aug 17 UTC
bug
0. Needs triage
feature: extraction
We have some reports where the extraction of the zip file fails.
https://help.n… extcloud.com/t/updating-nc-11-0-2-to-11-0-3-fails-at-extracting-zip-error-code-5/12201
https://help.nextcloud.com/t/help-needed-migration-problem-owncloud-9-1-6-to-nextcloud-10-0-5-extracting-cant-handle-zip-file-error-code-is-5-installation/20188
Can you say why it fails? Is the zip extension too old? If yes we could check for such things and then redirect users to the manual on how to run a manual upgrade.
As a workaround you can run a manual upgrade:
I might be completely wrong, but the timeout error seems quite obvious to me, it just takes too long to extract the zip file. You can try to increase the timeout settings for php (php.ini) and the fastcgi-interface (nginx config).
I’m still used to the buggy owncloud updates which made me use manual updates which is not so hard either (and works):
create backup
delete all folders except for data/ and config/
download and extract code from nextcloud.com/changelog
set permissions (easy: sudo …
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